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That was then This is now

That was then This is now. Te Puna Interloan’s transition from a self-managed to a hosted service Kaye Foran National Library of New Zealand. Te Puna Services. Department of Internal Affairs. History. Department of Internal Affairs. And then…. Department of Internal Affairs.

jillian-bernard
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That was then This is now

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  1. That was thenThis is now Te Puna Interloan’s transition from a self-managed to a hosted service Kaye Foran National Library of New Zealand

  2. Te Puna Services Department of Internal Affairs

  3. History Department of Internal Affairs

  4. And then… Department of Internal Affairs

  5. Motivators for change • Support being withdrawn for VDX 3.2.1 • GTS servers needed replacing • Application support expertise resided in mainly one person – business risk • Consistency with DIA’s move to laaS environment • Reduce costs • Other successful examples within New Zealand Department of Internal Affairs

  6. Decision to go with OCLC • Reduced costs • Depth and breadth of expertise • Upgrades current with other NZ instances of VDX • Positioned Te Puna Interloan for next generation product • Business knowledge only needed to reside within Te Puna Department of Internal Affairs

  7. Impacts for the business staff • Senior Application Support • Te Puna Customer Support Consultant • Te Puna staff Department of Internal Affairs

  8. Preparation for Go Live • Initial planning • Subject Matter Expert Group • Testing • Weekly conference calls • Training Department of Internal Affairs

  9. Training Department of Internal Affairs

  10. Libraries Department of Internal Affairs

  11. Te Puna Interloan now Great service. We are enjoying the new Te Puna. Well done on a very smooth migration and upgrade. It is so wonderful to know you can get the support you need so quickly. I really appreciate your help. Your ready availability for support is wonderful – extremely reassuring. VDX a great service Te Puna Interloan is more reliable now Thank you for achieving a good result for us. I appreciate that. Once again, thank you. You've saved me considerable angst - my blood pressure appreciates this. Department of Internal Affairs

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