Chapter 2. SUPERVISION CHALLENGES. Chapter Outcomes. Explain how globalization affects supervisors. Describe how technology is changing the supervisor’s job. Explain the concept of e-business and e-commerce
Explain how globalization affects supervisors.
Describe how technology is changing the supervisor’s job.
Explain the concept of e-business and e-commerce
Identify the significant changes that have occurred in the composition of the workforce.
Explain why corporations downsize.
Understand the concept of continuous improvement and identify its goals.
Describe why supervisors must be able to “thrive on chaos”
Quantity of life
Quality of life
Effects on supervisor’s job
Differentiate from e-commerce
Activities associated with a successful Internet-based enterprise
Developing strategies for running Internet-based companies
Improving communication with suppliers and customers
Collaborating with partners to coordinate design and production
Line between work and non-work time is blurred
Globalization created unlimited work hours
Communication technology creates enhanced opportunities to do business
Employees are expected to work longer hours
The diversifying of the American workforce.
Work process engineering
Thriving on chaos
The foundations of continuous improvement.
Social obligation versus social responsiveness.
Rules or principals that define right and wrong conduct
Making decisions is easier when a code of ethics is in place
Not all companies embrace concept of enforceable code