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Fatigue Improvement Programme

This briefing highlights the importance of a safer work environment for our workforce and passengers. It explains the new fatigue improvement programme, its objectives, and the changes it introduces. It also emphasizes the need for increased awareness and actions to mitigate fatigue-related risks.

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Fatigue Improvement Programme

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  1. Fatigue Improvement Programme Awareness Briefing (v18) Name of Group being briefed – Date

  2. Fatigue Improvement Programme – The Importance A SAFER WORK FORCE A SAFER RAILWAY FOR OUR PASSENGERS

  3. Fatigue Improvement Programme – What Are We Doing? • The previous standard (v5) only covered safety critical workers, the new standard (v6) applies to everyone within Network Rail and those working on Network Rail infrastructure, assets & systems. • The new standard does not impose limits on what people can work but instead introduces four ‘trigger points’ where mitigating actions are required.

  4. Fatigue Improvement Programme – Why Are We Tackling Fatigue? Newark Northgate 1Fatality 2014 Accidents and Incidents Hockham Rd UWC 6 Injured 2016 Manchester Pic RTA Near Miss 2012 52 612 Imberhorne Bridge 1 Injured 2014 Leighton Buzzard Slip/ Lapse 2013 Stafford 1 Fatalities 36 Injured 1990 Cardiff_ Near miss 2016 East Somerset Derailment two locomotives 2008 Camden Jnc_ Near miss 2017 Scotland RTA 1 Injured 2014 Great Heck 10 Fatalities 82 Injured 2001 Clapham 35 Fatalities 484 Injured 1988 Newark RTA 2 Fatalities 2013 Reading RTA 3 Fatalities 2 Injured 2014 1990 1980 1985 2000 2005

  5. Fatigue Improvement Programme – What Are We Introducing? Improved Investigation Protocols Increased Awareness of risk and increased Interventions & close Calls Legislative Compliance Safe Environment to Declare Fatigue Consistent Approach across NR & Supply Chain Change Behaviours and Strengthened Fatigue Leadership Improved Mental Health for Employees Improved Work Force Morale Improved Work Force Fatigue Resilience Ability to Identify & Address Triggers and Implementation of Risk Mitigation Measures

  6. Fatigue Improvement Programme – How can this be sold? Performance Safety • Scotland Works Delivery experience: • Non rostered O/T shifts limited to 10hrs & FRI threshold of 45 applied, • Hidden exceedances decreased, • Total productive shifts increased, • Accidents decreased, • Percentage utilisation increased, • Avg O/T and R/D hours pp/head down, • Potential £100k / £150k efficiency F/C • We all have a Moral Duty of care, • Enabler for reduction in fatigue related accidents, • 100% aligned with Everyone Home Safe Everyday, • Safer for our Employees and the Public (in work and travelling), FATIGUE MANAGEMENT • Improve Absenteeism rates, • 17,000 scientific papers find fatigue linked to a multitude of health issues, • Individuals personal performance increases when not fatigued, • Staff morale will increase if they feel “cared for” • Retention and recruitment easier, • Health and Safety at Work Act (All staff), • Management of the Health and Safety at Work regulations, • Reduced risk of legal challenge, • Recommendation management, Health & Wellbeing Legislation

  7. Fatigue Improvement Programme – How Are We Tackling Fatigue? STE Central Programme Team Business Engagement Leads Dec 2019 Feb 2018 Oct 2022 Delivering The Business Capability Managing The Business Change Manage the transition of the capabilities to benefits Manage the 5 workstreams to deliver the business capabilities • Deliver Function specific capabilities • Embed the Frameworks & Principles • Educate the workforce • Apply Compliance and Assurance • Measure/Report pre & post transition KPIs • Standard • Enabling Frameworks & Principles • Educational Material • Compliance and Assurance Frameworks • Pre & Post transition KPIs Outputs Outcomes Business Capability Benefits

  8. Fatigue Improvement Programme – The End State Start Listen, Care, Discuss Mitigations Record in a Fatigue Risk Management Plan Line Manager and Individual enacts FRMP actions Provide a safe environment for discussion Reduced risk of Accident RISK MANAGEMENT Improved Work Life balance Have you planned With Fatigue in Mind? YES Have you asked about fatigue? Improved Health and Wellbeing Is there a Fatigue issue? UNSURE NO Have you observed for signs of fatigue? Improved Quality Have you analysed time recording for risk of fatigue? Improved Performance BENEFITS DAILY ACTIONS

  9. Fatigue Improvement Programme – What is changing? As Is To Be Hidden 13 / 14 days shifts Hidden 13 / 14 days shifts Hidden 72hr week Hidden 72hr week Hidden 12hr working Hidden 12hr working Hidden 12hr Rest Hidden 12hr Rest Hidden Limits Hidden Limits FMP 13 / 14 days shifts FMP 60hr week FMP 12hr D2D FMP 12hr Rest Standard Education HR Business Change Fatigue Triggers Fatigue Risk Mgt. Plans All Staff Safety Critical Staff Only Fatigue Improvement Key Actions • Proactive, Leading Process • Fatigue Conversations from an educated base • Mitigations consistent and clear • Improved support documentation • Improved or new local processes • Willing Compliance • Reactive, Lagging Process • “Tick Box” Exercise • Mitigations not clear or consistent Rudimentary Risk Assessment (Tick box exercise) Rudimentary Risk Management Effective Risk Assessment Effective Risk Management

  10. Fatigue Improvement Programme – Items To Consider • Are you “Leading by Example”? • Do you manage your own fatigue? • Do individuals feel they can approach you with fatigue concerns? • Do you have regular fatigue discussions in 1-1s and Team Meetings? • Do you know the signs of fatigue? • Do you regularly ask if people have any fatigue issues? • Do you have a means of capturing hours worked and do you analyse this? • Do you know your teams forward workload? • Do you know what mitigations can be put in place to reduce fatigue? • Do you consider fatigue when allocating work? • How do/will you react when someone raises a fatigue concern?

  11. Fatigue Improvement Programme - Work Streams

  12. Fatigue Improvement Programme – Key Contacts

  13. Fatigue Improvement Programme - Standard Approach The Core Fatigue Risk Management (FRM) Principles, and Fatigue Risk Index (FRI) module will be published in June 18. Subsequent modules to be published by Dec 2019. Compliance will be a phased approach taking into consideration the challenges the business face. Dec 19 Oct 22 Jun 18 • Compliance Date • Fatigue Risk Management Principles Core Std. Mar 19 * * • Fatigue Risk Assessment Module * * • Exceedance Mgt. Module • Fatigue Risk Index Module • Working time & On-call Module • Roster Design & Working Patterns Module Publish modules in a staggered approach to allow for IR outcomes to be incorporated Transition Period * These four modules require TU negotiation and should include outcomes from any Fatigue Risk Management trials. The order of publication of the modules maybe subject to change dependant upon TU outcomes. However, the final Dec 2019 date is the baseline forecast for publication.

  14. Fatigue Improvement Programme – IR Engagement Model Jun 18 Mar 19 Oct 22 Dec 19 Compliance Date Fatigue Risk Management Principles Core Std. Roster Design & Working Patterns Module Fatigue Risk Index Module Fatigue Risk Assessment Module Exceedance Mgt. Module Working time & On-call Module Safety Rep On Working Group Safety Rep On Working Group Safety Rep On Working Group IR Consultation IR Brief IR Brief Feedback Feedback

  15. Fatigue Improvement Programme – Key Achievements – Oct 2018 4 Outstanding Business Engagement Leads To Be Identified Route & IP Implementation Plans Completed • 1st Trade Union IR Review Update CIA for Module 2 Underway. 26 Feb 2018 ExCom endorsed Programme Vacancy Gap Challenge Session Held Roster design and working pattern module issued For consultation. • Participated in the 1st SE Route Fatigue Project Board • Supporting with IP 15/30/45 day plan

  16. Fatigue Improvement Programme – Forthcoming Activities Nov 18 Dec 18 Jan 19 Consolidation of CIA (Round 2) information and findings. • Key findings, opportunities & quick wins group session. CIA report 2 issued. Early engagement review with IP carried out. • FIP Early engagement pack • Produced and issued to IP. • Early engagement review • with IP carried out. Submission of Vacancy Gap analysis per business area. Vacancy Gap data Analysis verification started by HR Leads. Vacancy Gap Analysis and rationalisation completed. Launch of education workstream. Development of ‘understanding’ briefing, moving from ‘awareness’. Programme Board storyboard outlined for filming in January.

  17. Fatigue Improvement Programme – Early Adopter Material • How to Guide • Out for review • Key Principles • 14/12/40/60 • Observe/Care/Mitigate/Monitor • Pre-requisites needed • Individuals role • Line Manager role • FAQs • FRMP • Out for review • Statement of Intent • Hazard Identification • Risk Assessment • Risk controls • Good Practice Recommendations • RACI • Fatigue Conversations • Being Drafted • What is a fatigue conversation • Who holds it • Who initiates it • Preparation • Additional guidance

  18. Fatigue Improvement Programme – Educational Platforms Join the movement – Fatigue Improvement Programme Yammer Daily educational posts shared from programme team. Safety Central Central repository for all: Programme communications. Fatiguepedia Safety Hours. Videos.

  19. Fatigue Improvement Programme – Communications Material Frequently asked questions produced for programme, and are reviewed & updated on a quarterly basis. • Fatiguepedia • All of the daily posts from Yammer: • The science of sleep. • Sleep Preparation. • How to Sleep. • Causes of Fatigue • Recognising Fatigue. • Management of Fatigue. • Fatigue related technology • Useful tools • General fatigue factlets. Fatigue Quarterly Newsletter has been published on 1st August 2018. Available on Safety Central, Yammer, cascaded via email and posted in QMK postal areas. Business Engagement Leads encouraged to share widely. Fatigue Safety Hours produced by Programme Team Available on Safety Central and Yammer.

  20. Fatigue Improvement Programme – What we can all do. • Are you “Leading by Example”? • Do you manage your own fatigue? • Do individuals feel they can approach you with fatigue concerns? • Do you have regular fatigue discussions in 1-1s and Team Meetings? • Do you know the signs of fatigue? • Do you regularly ask if people have any fatigue issues? • Do you have a means of capturing hours worked and do you analyse this? • Do you know your teams forward workload? • Do you know what mitigations can be put in place to reduce fatigue? • Do you consider fatigue when allocating work? • How do/will you react when someone raises a fatigue concern?

  21. Thank you for your time. Any Questions?

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