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Department of Veteran Affairs Human Resources Information Technology

Learn about the benefits of ALERT-HR, the enterprise-wide case management system for employee and labor relations at the Department of Veteran Affairs. Discover how it improves tracking, reporting, and standardizes processes. Don't miss this opportunity to understand the technology and its impact.

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Department of Veteran Affairs Human Resources Information Technology

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  1. Department of Veteran Affairs Human Resources Information Technology Human Resources Line of Business ALERT-HR | eCase ER/LR Symposium October 23, 2019

  2. Why ALERT-HR? Tracking and reporting for employee relations and labor relations (ER/LR) cases were previously handled via manual processes that varied from office to office and ranged from email to spreadsheets. The VA Accountability First Act of 2017 and GAO Report 18-137, published July 2018, required the implementation of an Enterprise-wide case management system to support standardizing processes and facilitating records management and reporting. 2018 2017 Begin ALERT-HR Project Accountability First Act of 2017 VA FY2018-FY2024 Strategic Plan GAO 18-137

  3. ALERT-HR Return on Investment The benefits of ALERT-HR are categorized into four main performance areas:

  4. Timeline

  5. Five Keys to Success • Enterprise-wide Governance • Qualified Business Owners • Digital Transformation • Test… Software and Assumptions • Enter Sustainment, Don’t End With Sustainment

  6. #1Enterprise-wide Governance

  7. #2 Qualified Business Owners

  8. #3 Digital Transformation

  9. #4 Test… Software and Assumptions

  10. #5 ENTER Sustainment, Don’t End With Sustainment

  11. eCase Technology • Flexible Reporting • Tailored Dashboards • Adaptive Forms and Workflows • Pilot Phase • Agile: Configure, Demonstrate, Test, Accept Consistent content capture Single repository by case Adaptive Workflow & Forms Flexible Reporting Performance metrics with configurable system dashboards ALERT-HR tracks VA’s Employee Relations and Labor Relations in a single system, enabling accurate reporting to Congress and real-time reporting for executives, managers and users.

  12. Change Mgmt, Communication, Training • Leadership Buy-In • Constant Communication • Awareness of What is Changing • Understanding the Technology • Realizing the Benefits • Empowering the User • Agile and Informed Training • Mitigating Risks • Easy Flow of Feedback Partnership Unsplash Photo Credit: Matteo Vistocco Where has this been all of my career? lovethis. I love this system, andcoming from another agency I was shocked that VA didn’t have something like this inplace. Over 350 “gurus”trained

  13. Future Possibilities

  14. Your Questions Now, is your time.

  15. Office of Human Resources Management ALERT-HR Return on Investment Assessment

  16. Strategic Alignment of ROI Assessment FY2018-FY2024 Strategic Plan, Goal 4: The VA will modernize systems and focus resources more efficiently to be competitive and to provide world class capabilities to veterans and its employees. Trajectory of ROI Assessment and VA Strategic Alignment

  17. Benefit Areas

  18. Tangible vs. Intangible Benefits Analysis

  19. Cost Avoidance vs. Cost Savings Cost Avoidance Cost Savings

  20. Standard ROI Perspectives

  21. Proposed ALERT-HR ROI Indicators

  22. Proposed Baseline Metrics Directly Related Current Possible Metric Indirectly Related Future Possible Metric Indirectly Related Future Possible Metric

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