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February 25 and 26, 2013

SIDES Overview. February 25 and 26, 2013. Purpose of the Webinar. Why and What is SIDES Who is Using it Current Statistics Review of the Various Formats Review of Code 99 Review of the Administrative Reports Current SIDES Activities Review of SIDES Website.

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February 25 and 26, 2013

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  1. SIDES Overview February 25 and 26, 2013

  2. Purpose of the Webinar • Why and What is SIDES • Who is Using it • Current Statistics • Review of the Various Formats • Review of Code 99 • Review of the Administrative Reports • Current SIDES Activities • Review of SIDES Website

  3. CY 2011 National UI Benefit Payment Accuracy • UI benefits paid: $ 47.9 Billion • Benefits Overpaid: $ 5.1 Billion (10.67%) • Top Causes of Overpayments: • Working & receiving benefits • 32.0% of overpayments • $1.6 Billion Dollars • Incorrect Initial Eligibility Determinations (Reason for job loss) • 21.1% of overpayments • $1.1 Billion Overpaid due to Separation issues

  4. Initial Eligibility Determination Performance • Separation Determination Quality CY 2011 • Determinations scoring 95 points or more: 66.4%. (Criterion 75%) • 29 States failed to meet the quality criterion • Separation Determination Timeliness CY 2011 • Separation Determinations issued within 21 Days: 63.2%*. • 41 States did not meet the 21 Day timeliness for Separations *Nonmonetary Determination Timeliness ALP = 80%

  5. What is SIDES? • Computer to computer exchange: • Web Services - SIDES • Web Site – SIDES E-Response • Single Point of Contact • Secure exchange • Authentication Certificates • Encrypted records and files • Data Standards • Standard Formats for data elements • Edits, Validations, Business Rules • Technical Standards • Open design following industry standards • Compliant with W3 standards

  6. General SIDES Infrastructure

  7. Benefits of UI SIDES • Standardization of Information Requests – One format for states and employers • Faster transit times (outbound and inbound) which reduces time pressure for both states and employers • Guaranteed receipt/Confirmation of receipt • Improves Timeliness and Completeness of UI Responses Saving Millions $ in Overpayments, erroneous employer charges, and ultimately UI tax rates. • Single point of contact for both states and employers • Reduce follow-up phone calls - Increase % of determinations made w/o further contact.

  8. Benefits of UI SIDES (cont.) • Electronic storage & retrieval • Reduced amount of postage • Reduced amount of paper generated • Reduced staffing to handle paper forms • Reduced scanning/imaging expenses • Eliminates legibility concerns of manual forms • Reduces the number of appeals file • Automatic issue creation (Hidden Separations) • Reduced reconsidered determinations

  9. Production Summary – Separation Information • SIDES transactions - Through 1/31/13 • 1,053,221 requests for separation information • 1,019,044 separation responses • Response Statistics – Through 12/31/12 • 99.95% of cases were timely responses • .04% of cases were late responses • .01% of cases had no response (most due to state duplicate start-up issues) • 5.39% are code 99 - Employer has no further information about this Separation • Percent of Amended Responses for 12/2012 – 1.06% • E-Response transactions - Through 1/31/2013 • 1,394,834 requests posted • 68,384 responses

  10. UI State Information Data Exchange System (SIDES)Separation Information Exchange WA ME MT ND MN OR ID WI SD NH NY MI WY VT IA PA NE NV OH MA IN IL UT WV CA CO VA RI KS MO KY CT NC TN OK AZ AR SC NM NJ GA AL MS DE TX LA MD AK FL DC HI PR VI As of January 31st, 2013

  11. UI State Information Data Exchange System (SIDES)E-Response Employer Website WA ME MT ND MN OR ID WI SD NH NY MI WY VT IA PA NE NV OH MA IN IL UT WV CA CO VA RI KS MO KY CT NC TN OK AZ AR SC NM NJ GA AL MS DE TX LA MD AK FL DC HI PR VI As of January 31, 2013

  12. UI State Information Data Exchange System (SIDES) Earnings Verification Exchange WA ME MT ND MN OR ID WI SD NH NY MI WY VT IA PA NE NV OH MA IN IL UT WV CA CO VA RI KS MO KY CT NC TN OK AZ AR SC NM NJ GA AL MS DE TX LA MD AK FL DC HI PR VI As of January 31, 2013

  13. Employer / TPA Status Separation Information - Web Services

  14. Governance

  15. UI SIDES Infrastructure and Data Exchange Applications

  16. Separations Format

  17. SIDES E-Response Screen Shots – Separation Information • E-Response Website Welcome Page

  18. SIDES E-Response Screen Shots – Separation Information • Log In Page

  19. SIDES E-Response Screen Shots – Separation Information • Separation Information Requests Screen

  20. SIDES E-Response Screen Shots – Separation Information • Creating a Response

  21. SIDES E-Response Screen Shots – Separation Information • Additional Claimant Information Request

  22. SIDES E-Response Screen Shots – Separation Information • Employment Information

  23. SIDES E-Response Screen Shots – Separation Information • Attachments

  24. SIDES E-Response Screen Shots – Separation Information • Submission

  25. SIDES E-Response Screen Shots – Separation Information • Confirmation

  26. SIDES E-Response Screen Shots – Separation Information • Amending a Submitted Response

  27. Earnings Verification Format

  28. Earnings Verification Format

  29. Earnings Verification Format

  30. Earnings Verification Format

  31. Earnings Verification Format

  32. Earnings Verification Format

  33. Monetary and Potential Charge Format

  34. Monetary and Potential Charge Format

  35. Monetary and Potential Charge Format

  36. Monetary and Potential Charge Format

  37. SIDES Employer Web Site

  38. SIDES Employer Web Site

  39. SIDES Administrative Reports

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