Agenda. What happened in Gloucester?TimelineResponse to maintain water suppliesRecovery of the Water Treatment plantRecovery of service to customersWorking in Gold CommandWhat's different for a PlcOur new resilience and response planningQ and A. What happened?. Unprecedented rainfall over Severn and Avon catchmentsRiver levels in Tewkesbury higher than ever seen beforeUtility infrastructure inundatedControlled shut down of Mythe WTWWater supplies switch to tankers, bowsers and bottle15
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