Want to Travel and Earn Money? - PowerPoint PPT Presentation

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  1. Want to Travel and Earn Money? Presented by: Central Coast VNA & Hospice Community Services Monterey, California

  2. Presenters • Andrea Zoodsma, RN, VNACS Program Manager • Jan Stevens-Pina, RN • Ann Todd, RN • Jeannette Curtsinger, RN

  3. Welcome • Guided tour for developing a VNA Travel Health and Immunization Program • Trip begins exploring market feasibility • Packing bags with protocols and creative staffing • Collecting certifications necessary for trip itinerary • Tour concludes with snapshots of the journey one year later

  4. CCVNA: Our Journey • Year-round business • High growth potential • Minimal competition • Revenue generating/high margin • Community visibility

  5. Ready for Take Off: VNAA Annual Program 2004 • Marketing ideas inspired by VaxServe • Educational opportunities offered by VNAA • Support from established VNA Travel Immunization Programs

  6. Buckle Your Seat Belt • Clinical operations/travel clinic design • Policy, procedure, protocol, standing orders • Marketing • One year later • Comments and questions

  7. The Nurse is “In”: Travel Clinic Design • Comfortable space • Commercial refrigerator • World map

  8. Booking Your Ticket: Appointments • Dedicated phone line • Resources: Travax, CDC Yellow Book, Atlas • Assessment sheet/intake • Traveling with children

  9. Security Check • Intake interview • Assessment sheet • Chart pack

  10. Money Exchange • Calculation of costs • Visit fee vs. consultation fee

  11. Souvenirs • Travel companion • Educational material • Luggage tag • Map pin • Post card – return visit tickler

  12. Packing Checklist • Policy and procedure design • Standing orders • Immunizations • Anaphylaxis Reaction • Prescriptions: Anti-Malaria, traveler’s diarrhea, acute mountain sickness • Yellow Fever certification

  13. Maintaining the Cold Chain • Commercial refrigerator • Inventory

  14. In Case of Emergency • 911 visit • Infection control physician

  15. Updates • Travax EnCompass • Membership ISTM, International Society of Travel Medicine • County Immunization Coalition

  16. Practical Tips • Folder with vaccine information, dosage and lot numbers • Customized consent: VIS documentation, HIPAA notice • Multiple visit checklist • Monthly inventory/reconciliation • Quarterly meeting with MD: • Problem-solving • Credibility

  17. Marketing Plan • Brand recognition • Announcement to the public • Physicians • Pharmacies • Faith-based community • Travel Agencies • Internal – Board and VNA staff • County Health Department

  18. Taking Our Show on the Road • Travel agencies • Travel/luggage shops • Sporting goods shops • Community college, Chamber groups, service organizations

  19. Getting the Word Out • Presentations • “Travel Tips” distribution • Community Services card

  20. Getting the Word Out

  21. The Beat Goes On…Marketing • Post card for return appointment • Letter to MD to update immunization records • “And now a word from our sponsor…” • Second letter to physicians

  22. Around the World in 365 Days • VNACS by the numbers • Addition of Zoster and HPV

  23. Filling Up the Gas Tank • Ongoing education • Resources • Staff Meetings

  24. In Our Dreams • Travel products for sale • Automated inventory • Computer schedule • Pricing structure • Expand space • ISTM (International Society of Travel Medicine) Certificate in Travel Health

  25. Resource Page • www.VaxServe.com , a Sanofi Pasteur Company : pocket guide, maps, posters. Travel Vaccine Business Unit Robert Hettes (570) 496-6764 • Travax EnCompass: web-based travel medicine resource. Shoreland, Inc. (800) 433-5256, www.shoreland.com • Adcomm: Travel Wise information pads Adcomm, Inc. (610) 820-8515, e-mail staff@adcomm.tv • Yellow Fever stamp: Immunization Branch of State Department of Health Services. Sanofi Pasteur is the sole distributor of yellow fever vaccine in the United States. • International Certificate of Vaccination as approved by World Health Organization. Purchase from Superintendent of Documents, U.S. Government Printing Office ($51.00 per 100), stock no. 017-001-0562-2, phone (866) 512-1800.

  26. Resource Page • CDC Yellow Book, Health Information for International Travel www.cdc.gov/travel/yb/index.htm • Immunization Action Coalition (651) 647-9009, www.immunize.org and www.vaccineinformation.org • International Society of Travel Medicine, (770) 736-7060, istm@istm.org • Health Partners Center for International Health: 5 core topics in travel medicine available in 17 languages. www.tropical.umn.edu/vfr • Vaccines for travel • How to avoid malaria • How to prevent and treat diarrhea • Taking children with you on your trip • Injuries, accidents and medical problems while traveling