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Want to Travel and Earn Money? Presented by: Central Coast VNA & Hospice Community Services Monterey, California Presenters Andrea Zoodsma, RN, VNACS Program Manager Jan Stevens-Pina, RN Ann Todd, RN Jeannette Curtsinger, RN Welcome

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want to travel and earn money

Want to Travel and Earn Money?

Presented by:

Central Coast VNA & Hospice

Community Services

Monterey, California

presenters
Presenters
  • Andrea Zoodsma, RN, VNACS Program Manager
  • Jan Stevens-Pina, RN
  • Ann Todd, RN
  • Jeannette Curtsinger, RN
welcome
Welcome
  • Guided tour for developing a VNA Travel Health and Immunization Program
  • Trip begins exploring market feasibility
  • Packing bags with protocols and creative staffing
  • Collecting certifications necessary for trip itinerary
  • Tour concludes with snapshots of the journey one year later
ccvna our journey
CCVNA: Our Journey
  • Year-round business
  • High growth potential
  • Minimal competition
  • Revenue generating/high margin
  • Community visibility
ready for take off vnaa annual program 2004
Ready for Take Off: VNAA Annual Program 2004
  • Marketing ideas inspired by VaxServe
  • Educational opportunities offered by VNAA
  • Support from established VNA Travel Immunization Programs
buckle your seat belt
Buckle Your Seat Belt
  • Clinical operations/travel clinic design
  • Policy, procedure, protocol, standing orders
  • Marketing
  • One year later
  • Comments and questions
the nurse is in travel clinic design
The Nurse is “In”: Travel Clinic Design
  • Comfortable space
  • Commercial refrigerator
  • World map
booking your ticket appointments
Booking Your Ticket: Appointments
  • Dedicated phone line
  • Resources: Travax, CDC Yellow Book, Atlas
  • Assessment sheet/intake
  • Traveling with children
security check
Security Check
  • Intake interview
  • Assessment sheet
  • Chart pack
money exchange
Money Exchange
  • Calculation of costs
  • Visit fee vs. consultation fee
souvenirs
Souvenirs
  • Travel companion
  • Educational material
  • Luggage tag
  • Map pin
  • Post card – return visit tickler
packing checklist
Packing Checklist
  • Policy and procedure design
  • Standing orders
    • Immunizations
    • Anaphylaxis Reaction
    • Prescriptions: Anti-Malaria, traveler’s diarrhea, acute mountain sickness
  • Yellow Fever certification
maintaining the cold chain
Maintaining the Cold Chain
  • Commercial refrigerator
  • Inventory
in case of emergency
In Case of Emergency
  • 911 visit
  • Infection control physician
updates
Updates
  • Travax EnCompass
  • Membership ISTM, International Society of Travel Medicine
  • County Immunization Coalition
practical tips
Practical Tips
  • Folder with vaccine information, dosage and lot numbers
  • Customized consent: VIS documentation, HIPAA notice
  • Multiple visit checklist
  • Monthly inventory/reconciliation
  • Quarterly meeting with MD:
    • Problem-solving
    • Credibility
marketing plan
Marketing Plan
  • Brand recognition
  • Announcement to the public
    • Physicians
    • Pharmacies
    • Faith-based community
    • Travel Agencies
    • Internal – Board and VNA staff
    • County Health Department
taking our show on the road
Taking Our Show on the Road
  • Travel agencies
  • Travel/luggage shops
  • Sporting goods shops
  • Community college, Chamber groups, service organizations
getting the word out
Getting the Word Out
  • Presentations
  • “Travel Tips” distribution
  • Community Services card
the beat goes on marketing
The Beat Goes On…Marketing
  • Post card for return appointment
  • Letter to MD to update immunization records
  • “And now a word from our sponsor…”
  • Second letter to physicians
around the world in 365 days
Around the World in 365 Days
  • VNACS by the numbers
  • Addition of Zoster and HPV
filling up the gas tank
Filling Up the Gas Tank
  • Ongoing education
  • Resources
  • Staff Meetings
in our dreams
In Our Dreams
  • Travel products for sale
  • Automated inventory
  • Computer schedule
  • Pricing structure
  • Expand space
  • ISTM (International Society of Travel Medicine) Certificate in Travel Health
resource page
Resource Page
  • www.VaxServe.com , a Sanofi Pasteur Company : pocket guide, maps, posters. Travel Vaccine Business Unit Robert Hettes (570) 496-6764
  • Travax EnCompass: web-based travel medicine resource. Shoreland, Inc. (800) 433-5256, www.shoreland.com
  • Adcomm: Travel Wise information pads Adcomm, Inc. (610) 820-8515, e-mail staff@adcomm.tv
  • Yellow Fever stamp: Immunization Branch of State Department of Health Services. Sanofi Pasteur is the sole distributor of yellow fever vaccine in the United States.
  • International Certificate of Vaccination as approved by World Health Organization. Purchase from Superintendent of Documents, U.S. Government Printing Office ($51.00 per 100), stock no. 017-001-0562-2, phone (866) 512-1800.
resource page26
Resource Page
  • CDC Yellow Book, Health Information for International Travel www.cdc.gov/travel/yb/index.htm
  • Immunization Action Coalition (651) 647-9009, www.immunize.org and www.vaccineinformation.org
  • International Society of Travel Medicine, (770) 736-7060, istm@istm.org
  • Health Partners Center for International Health: 5 core topics in travel medicine available in 17 languages. www.tropical.umn.edu/vfr
    • Vaccines for travel
    • How to avoid malaria
    • How to prevent and treat diarrhea
    • Taking children with you on your trip
    • Injuries, accidents and medical problems while traveling