“ NARUC ”-is programa energetikis regulirebis sferoSi partniorobisTvis

1. wylis sistemis regulireba vermonTSi “NARUC”-is programa energetikis regulirebis sferoSi partniorobisTvis saqarTvelos energetikis maregulrebeli erovnuli komisia da vermonTis sajaro samsaxuris sabWo avtori jef qomonsi vermonTis sajaro samsaxuris departamenti 2008 wlis 2 ivlisi

2. regulirebis sferoebi • ekonomikuri regulireba • wylis sistemis finansuri janmrTelobis uzrunvelyofa • saukeTeso momsaxurebas klientebs finansurad janmrTeli sawarmoebi uweven • klientebis mimarT samarTlianobis uzrunvelyofa • kargi momsaxureba misaRebi tarifebiT • “samarTliani da mizanSewonili” tarifebis uzrunvelyofa • balansi klientebsa da sawarmos Soris

3. regulirebis sferoebi, gagrZeleba • wylis xarisxis regulireba • dabinZurebis prevencia da aRmofxvra – baqteriologiuri, qimiuri da a.S. • sistemis fizikuri integrulobis uzrunvelyofa • sazogadoebis janmrTelobis dacva

4. vin aregulirebs sazogadoebriv wylis sistemebs? • bunebrivi resursebis saagento, wyalmomaragebis departamenti – wylis xarisxis regulireba • aRmasrulebeli Sto, administraciuli uwyeba • pasuxismgebelia sazogadoebis janmrTelobis dacvaze • wylis xarisxis standartebi, maT Soris, qimiuri da baqteriologiuri xarisxi • wylis sistemis sainJinro da arqiteqturuli standartebi • wyaros dacva • marTavs dabinZurebis da sazogadoebrivi janmrTelobisTvis sxva saxifaTo SemTxvevebze reagirebis RonisZiebebs • agreTve aregulirebs Webis gaTxras, WaburRilebis mSeneblobas

5. vin aregulirebs sazogadoebriv wylis sistemebs? gagrZeleba • sajaro samsaxuris sabWo – ekonomikuri regulireba • kvazi-sasamarTlo uqyeba • zogierTi (magram ara yvela) wylis sitemis regulireba • awesebs ganakveTebs da momsaxurebis pirobebs (tarifebs) • zedamxedvelobs sawarmoebis mier sesxebis aRebas

6. romeli sistemebis regulireba xorcieldeba? • wyalmomaragebis divizioni (wylis xarisxi) • iurisdiqcia vrceldeba sazogadoebrivi wylis momaragebis yvela sistemaze, sakuTrebis formis miuxedavad • umciresi sistemebi – 15 mierTebaze an 25 klientze naklebi – gamonakliss warmoadgenen

7. romeli sistemebis regulireba xorcieldeba? gagrZeleba • sajar samsaxuris sabWo (ekonomikuri regulireba) • iurisdiqcia vrceldeba kerZo mflobelobaSi myof wylis sistemebze – kanoni awesebs gamonakliss municialitetebis (qalaqebis da saxanZro olqebis) sakuTrebaSi myofi sistemebisTvis • aranairi gamonaklisebi mcire sistemebisTvis – mxolod erTi klientis arsebobis SemTxvevaSic ki! • momxmareblebis sakuTrebaSi myofi sistemebi imarTeba vermonTis uzenaesi sasamarTlos mier • ekonomikuri regulireba ar aris saWiro, rodesac wylis sistemas Tavad momxmareblebi akontroleben

8. sajaro samsaxuris sabWos mier regulirebuli sistemebi • 26 gancalkevebuli sistema • udidess 625 mierTeba gaaCnia • umciress – 3 • operatorebi – kargi mmarTvelobiTi unaris mqone profesionalebidan, minimaluri unaris mqone araprofesionalebamde • regulirebis midgomebi gansxvavdeba

9. ratom aris wylis sistemebis iseve regulireba, rogorc sawarmoebis? • usafrTxo, xelmisawvdomi wyalmomarageba mniSvnelovania sicocxlisaTvis, ekonomikisaTvis • bunebrivi monopolia • zogierT – magram ara yvela! – klients SeuZlia wylis “Tavad generireba”, Tuki Was gaTxris; Sedegad aseTi momxmarebeli sistemas eTiSeba • klientebis sistemidan gasvla danarCeni klientebisTvis wyalmomaragebis momsaxurebas aZvirebs • satarifo Soks SeuZlia “sasikvdilo spiralamde” migviyvanos, gansakuTrebiT mcire, sasoflo sistemebis SemTxvevaSi

10. maregulirebeli moTxovnebi • wyalmomaragebis divizioni (wylis xarisxi) • saeqspluatacio nebarTva – xSirad Seicavs pirobebs • mimdinare Semowmebebis moTxovna • perioduli sanitaruli inspeqciebi • Cveulebriv, aucilebelia gamwmendi simZlavreebis arseboba (qlorireba) • Tuki aRmoCenilia dabinZureba, sazogadoebisTvis Setyobineba – “duRilis Setyobineba” • samSeneblo nebarTvebi da standartebi • pikuri moTxovnis dros momaragebis adeqvaturoba – tumboebis Semowmeba, sacavebis moculobebi • axali wyaroebis Semowmeba eqspluataciaSi gaSvebamde • wyaroebis dacvis zonebi – dabinZurebis wyaroebisgan izolireba

11. maregulirebeli moTxovnebi, gagrZeleba • sajaro samsaxuris sabWo (ekonomikuri regulireba) franCiza – sazogadoebrivi sargeblis sertifikati (CPG) - kriteriumebi: • wylis sistemis eqspluataciis teqnikuri codna da gamocdileba; • uwevs (an gauwevs) Tavis klientebs adeqvatur momsaxurebas; • gamoxatavs nebas karg mdgomareboaSi SeinarCunos aRWurviloba/danadgarebi; • menejerebi inarCuneben gonivrul balanss aqcionerebis da klientebis saWiroebebs Soris; • finansuri stabiluroba; • adeqvaturi kapitaluri finansirebis mozidvis SesaZlebloba; • kargi biznes reputacia; • kargi urTierTobebi klientebTan; • wyalmomaragebis divizionis monitoringis moTxovnebTan Sesabamisobis istortia da amJamindeli statusi

12. maregulirebeli moTxovnebi, gagrZeleba • sajaro samsaxuris sabWo, gagrZeleba • sawyisi ganakveTebis damtkiceba – samarTliani da gonivruli • momsaxurebis pirobebi (tarifebi) – bilingi, gadaxda, gaTiSvebi, aRricxva da a.S. • sesxebis aRebis zedamxedveloba • satarifo ganxilvebi – iseTivea, rogorc sxva tipis sawarmoebisTvis: momsaxurebis fasi, ukugeba ganalveTis safuZvelze • momsaxurebis gadaxedvis SesaZlebliba, sazogadoebis wvlili • sajaro warmomadgeneli koordinirebas axdens wyalmomaragebis divizionTan – SeuZlia darRvevebis da xarvezebis gamosworebis pirobebis gansazRvra • qronikuli Secdomebis da darRvevebis SemTxvevaSi SesaZlebelia franCizis gauqmeba

13. wylis regulirebasTan dakavSirebuli problemebi • tarifis dizaini – “Tqven ar ixdiT wylis safasurs” • zogierTi sistema ZiriTadad sezonur macxovreblebs emsaxureba • tarifebis gansazRvrisas “dizainis nakadebis” principis gamoyeneba • amJamindeli momxmareblebi ar unda ixdidnen sxva klientebis momsaxurebis mizniT sistemis gafarTovebis safasurs • zrdasTan dakavSirebuli problemebi • znelia sistemebis gazrda – SesaZlebelia arsebbobdes menejmentis kombinirebis saSualeba • araTanabari investiciebi da satarifo Sokebi • saamortizacio fondebi – gamoiyeneba municipalitetebis da sxvebis, magram ara sajaro samsaxuris sabWos mier regulirebuli sistemebis mier – saintegracio kapitalis probemebi • milsadenebis secvlis programebi • tarifebis etapobrivi SemoReba – SesaZlebelia mxolod kompaniis Tanxmobis SemTxvevaSi • mesakuTreebis/operatorebis SesaZleblobebi Zlierad gansxvavdeba • starifo saqmeebis aRZvris nebis ararseboba momsaxurebis degradacias da sabolood satarifo Soks iwvevs • SeiZleba problemebis “inovaciur” gadawyvetamde migviyvanos • is rom adamianebs ar surT saqmeebis aRZvra SesaZloa imis Sedegia, rom maT surT Tavidan aicilon kritikuli Semowmeba, sasamarTlo procesebi da ukmayofilo mezoblebis saxeebis danaxva

14. wylis regulirebasTan dakavSirebuli problemebi, gagrZeleba • mcire sistemebis regulirebis xarjebi • klientebis mier kontrolis sargebeli • gadauxdelobis sakiTxebi • gaTiSvebi! • yovelTvis ganxorcielebadi ar aris – mraval blokiani Senobebi, gadamketi onkanebis arasakmarisoba • mogvareba, transferebi, sxva sakiTxebi?