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Mobile Patrons: Better Services on the Go. Vincci Kwong and Gary Browning Indiana University South Bend 10 th Brick & Click Libraries. Mobile Internet Usage. Mobile Data Applications Usage. Statistics for Library Website. Mobile Website or Mobile App?. Target audience User experience

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Mobile patrons better services on the go l.jpg

Mobile Patrons: Better Services on the Go

Vincci Kwong and Gary Browning

Indiana University South Bend

10th Brick & Click Libraries





Mobile website or mobile app l.jpg
Mobile Website or Mobile App?

  • Target audience

  • User experience

  • Technical skills

  • Costs



Popular items on mobile website l.jpg
Popular Items on Mobile Website

  • Library catalog

  • Floor map

  • Events

  • Hours

  • Social media info


Iu mobile initiative l.jpg
IU Mobile Initiative

https://m.iu.edu/miu-prd/about/index.shtml



Schurz library mobile interface l.jpg
Schurz Library Mobile Interface

http://m.library.iusb.edu



Mobile site generator l.jpg
Mobile Site Generator

  • Hidden Peanuts

  • Molly

  • iPhone Application - DCPL


Mobile friendly authentication l.jpg

Internet

Built-in

Authentication

Mobile Friendly Authentication

Remote access to subscription databases is done through OCLC’s EZproxy Authentication and Access software.


Mobile friendly authentication14 l.jpg

Internet

Built-in

Authentication

Mobile Friendly Authentication

EZproxy does not have built-in support for mobile devices.

X


How to make ezproxy mobile friendly l.jpg
How to make EZproxy Mobile Friendly

Incorporate a mobile device detection library?

http://detectmobilebrowsers.mobi/


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EZproxy Ticket Authentication

http://ezproxy.yourlib.org:2048/login?user=rdoe&ticket=a6911a5d0219f428b33e190a80818625%24c20041222220203&url=http://www.somedb.com/

“Ticket authentication allows remote systems to short-lived URLs that EZproxy will automatically recognize as being authorized to login and permit access to a resource with no need for EZproxy to check back with the program that creates the URL.”– OCLC website


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Sample PHP code

<?php require("ezproxyticket.php"); $ezproxy = new EZproxyTicket("http://ezproxy.yourlib.org:2048", "shhhh", "someuser");

?>

<a href="<?php echo($ezproxy->url("http://www.somedb.com")) ?>">Some Database</a><br />

EZproxy user.txt

::Ticket

TimeValid 90

MD5 shhhh

Expired; Deny expired.htm

/Ticket


Ezproxy ticket authentication18 l.jpg

Internet

Valid ticket?

Generate Ticket

EZproxy Ticket Authentication

Server with ezProxy

Web Server with PHP


External authentication l.jpg

Internet

Valid ticket?

authenticated?

Generate ticket

authentication

validation

service

External Authentication

Server with ezProxy

Web Server with PHP


Central authentication system cas l.jpg
Central Authentication System (CAS)

Central Authentication Service (CAS) is a login service that allows you to access multiple password-protected web systems after logging in once on a central authentication server; this is often referred to as single sign-on.

http://www.jasig.org/cas


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CAS vs IU CAS

Standard CAS response – XML

<cas:serviceResponse xmlns:cas='http://www.yale.edu/tp/cas'> <cas:authenticationSuccess> <cas:user>username</cas:user> <cas:proxyGrantingTicket>PGTIOU-84678-8a9d... </cas:proxyGrantingTicket> </cas:authenticationSuccess> </cas:serviceResponse>

IU CAS response –

If validation is successful, CAS sends back a two-line response with 'yes' on the first and 'username' on the second.


Connecting ezproxy with iu cas l.jpg
Connecting Ezproxy with IU CAS

  • Detect mobile or desktop

    • http://detectmobilebrowsers.mobi/

  • Set CASSVC (service)

    • If detect mobile, set service to mobile

  • Check with CAS to see if already authenticated

  • If authenticated, display database; otherwise present a login screen


Sample code login php l.jpg
Sample Code – login.php

<?php

include('mobile_device_detect.php');

if(mobile_device_detect(true,true,true,true,true,true,false,false)){

header("Location: https://cas.iu.edu/cas/login?cassvc=MOBIU&casurl=https://www.domain.edu/~site/cas/casauth.php");

}else{

header("Location: https://cas.iu.edu/cas/login?cassvc=IU&casurl=https://www.domain.edu/~site/cas/casauth.php");

}

?>


Sample code casauth php l.jpg
Sample Code – casauth.php

<?php

session_start(); //start session

if( isset($_GET['casticket']) ){ //check to see if a ticket has been passed

$ticket = $_GET['casticket'];

} else {

$ticket = "";

}


Sample code casauth php cont l.jpg
Sample Code – casauth.php cont.

/*

* check CAS ticket authenticity and get the user's uid back

* the variable $contents will have the string

* "ticket '<ticket value>' not recognized" if a bad ticket

* has been provided.

*/

$casXML = fopen("https://cas.iu.edu/cas/validate?cassvc=IU&casticket=$ticket&service=https://www.domain.edu/~site/cas/casauth.php","r");

$contents = fread($casXML, 1024);

fclose($casXML);


Sample code casauth php cont26 l.jpg
Sample Code – casauth.php cont.

list($yesno, $netid) = split("\n", $contents, 2);

$authok = trim($yesno);

$iuid = trim($netid);

if ($authok == "no") {

header("Location: https://www.domain.edu/~site/cas/login.php");

}

else {

$_SESSION['auth'] = $iuid;

header("Location: https://www.domain.edu/~site/cas/success.php");

}

?>


A better idea can iu mobile do it l.jpg
A Better Idea – Can IU Mobile do it?

IU Mobile is already connected to IU CAS

Need ability to

  • Check if authenticated

  • Display alternative information if not

  • Restrict to campus level


Yes iu mobile can do it l.jpg
Yes, IU Mobile Can do it!

<authenticated>

<list-item>

<link type="xml" xml="http://it.iusb.edu/demo2.php" title="Subscription Databases" />

</list-item>

</authenticated>

<not-authenticated>

<list-item>

<link type="xml" xml="http://library.iusb.edu/miuxml/oopsSubscribed.xml" title="Subscription Databases" />

</list-item>

</not-authenticated>



Sample restriction to south bend l.jpg
Sample Restriction to South Bend

<list-item>

<authenticated>

<if permission="southbend">

<link type="external" url="<?php echo($ezproxy->url("http://vnweb.hwwilsonweb.com/mobile/jumpstart.jhtml")) ?>" title="HW Wilson" />

</if>

</authenticated>

</list-item>


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Library Resources with Mobile Platforms

  • Ebscohost

  • H.W. Wilson

  • PubMed

  • WorldCat

  • Lexis/Nexis Get Cases and Shepardize

  • Fastcase

  • RefWorks

  • Hoovers

  • Encyclopedia Britannica

  • arXiv Browse

  • Factiva

  • IEEE Xplore

  • Westlaw



System requirements l.jpg
System Requirements

Computer Availability

  • Web Server such as Apache or IIS

  • PHP

  • Database such as MySQL

  • Ability to run login and logout scripts


How it works l.jpg

Internet

Workstations

How It Works

Active Directory Server

www.iusb.edu/~labseats

Web Server with PHP

MySQL Server


For mobile output data as xml l.jpg
For Mobile, Output Data as XML

<seats> <?php

foreach ($regions as $region) {

$region_id = $region['region_id'];

$region_display_name = $region['display_name'];

$region_location = $region['location'];

$region_mac_status_counts = get_status_counts_for_region($region_id, 'Mac');

$region_pc_status_counts = get_status_counts_for_region($region_id, 'PC');

$total_idle_mac_computers = $region_mac_status_counts['idle'];

$total_busy_mac_computers = $region_mac_status_counts['busy'];

$total_idle_pc_computers = $region_pc_status_counts['idle'];

$total_busy_pc_computers = $region_pc_status_counts['busy'];

$total_idle_computers = $total_idle_mac_computers + $total_idle_pc_computers;

$total_online_computers = $total_idle_computers + $total_busy_computers;

print "<seat lab=\"$region_building $region_location\" building=\"$region_display_name\" availability=\"$total_idle_computers/$total_online_computers\" campus=\"

SB\" /> \n”; }

?> </seats>


Mobile output l.jpg

Internet

Mobile Output

IU Mobile Server

Web Server with PHP

MySQL Server



Planning for mobile website l.jpg
Planning for Mobile Website

  • Needs assessments

  • Integrate with existing library services

  • Project planning

  • Build the site

  • Testing, marketing, launching

  • Keeping up


Mobile services offered by other libraries l.jpg
Mobile Services Offered by Other Libraries

SMS notification services

  • Kansas State University Libraries

    Mobile collections

  • Duke University

    Mobile instruction

  • Open University Library

  • LibGuides

    Library tour

  • Temple Universities Libraries

  • University of Illinois at Urbana-Champaign


Qr code l.jpg
QR Code

  • Two-dimensional barcode readable by QR scanners, mobile phones with camera, and smartphones.

  • Stores text, URL or other data.


Qr code generator l.jpg
QR Code Generator

  • Kaywa

  • ZXing Project

  • Mobile-Barcode

  • Bit.ly

  • goo.gl

  • …. and more!

Chrome extension


Qr code reader l.jpg
QR Code Reader

  • i-nigma

  • ScanLife

  • BeeTagg

  • Lynkee

http://www.mobile-barcodes.com/qr-code-software/


Resources l.jpg
Resources

  • Mobile Access 2010 - http://www.pewinternet.org/~/media//Files/Reports/2010/PIP_Mobile_Access_2010.pdf

  • Detect Mobile Browsers - http://detectmobilebrowsers.mobi/

  • OCLC Ezproxy - http://www.oclc.org/support/documentation/ezproxy/usr/default.htm

  • CAS - http://www.jasig.org/cas

  • XML Tutorial - http://www.w3schools.com/xml/default.asp

  • AOL Mobile - http://mobile.aol.com/product/sms-text/aim-txt/

  • M-Libraries Success Wiki - http://www.libsuccess.org/index.php?title=M-Libraries

  • QR Code: Library Success Wiki -

    http://www.libsuccess.org/index.php?title=QR_Codes


Questions l.jpg
Questions?

Feel free to contact us at

  • Vincci Kwong

    • Email: vkwong@iusb.edu

    • Phone: 574-520-4444

  • Gary Browning

    • Email: gary@iusb.edu

    • Phone: 574-520-5516