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Wireless Update: A Public Services Perspective NELA October 27, 2003 Wireless Update: A Public Services Perspective The Simmons Wireless Network Wireless Devices Patrons are Using Getting Patrons Online: Configuration What are Library Patrons Using Wireless for? Enterasys Networks

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slide2

Wireless Update: A Public Services Perspective

  • The Simmons Wireless Network
  • Wireless Devices Patrons are Using
  • Getting Patrons Online: Configuration
  • What are Library Patrons Using Wireless for?
slide3

Enterasys Networks

  • RoamAbout Wireless LAN
  • As part of the Simmons network upgrade, Enterasys included 10 access points
  • Wi-Fi: 802.11b
  • Operates in the 2.4Ghz spectrum
  • Range is about 300 ft
  • Supports speeds up to 11Mbps
slide5

Laptops:

Library Loans IBM ThinkPads

The e-mail Web navigation key is programmed to open the Simmons Webmail page

slide9

What Devices are Patrons

Using to go Wireless?

Smart Phones

Laptops

PDAs

Tablets

slide11

PDAs: Not Automatically Wireless

1. Wireless modem/ISP

3. Built-in WiFi

2. Wireless Card

slide12

PDAs: Infrared to Network

www.clarinetsys.com

Using the infrared port, can share information with other users, called beaming – no wires, no direct connections

www.tribeam.com

slide13

Getting Patrons Online:

Configuration

  • Initially: Register MAC; get SSID. Lots of librarian time!
  • Now: NoCatAuth; anyone can get to the network, but must authenticate to get to the internet; links to campus central database using LDAP – same patron log in as their email. Virtually no librarian time!
slide16

Like DHCP on the laptops, the PDA is configured by default to obtain a Simmons IP dynamically, that is, at the time of connection, instead of being permanently assigned a specific IP

slide17

in

my

office…

: (

slide18

out

in

the

hallway…

slide19

right

above

the

access

point!

slide20

Wireless Limitations: Security

  • All network traffic on the Simmons College wireless network is not encrypted and is "in the clear" and is visible to others on the wireless network, authenticated or not.  
  • The wireless network attempts to limit traffic that would ordinarily expose passwords and other sensitive information, like using POP and IMAP for email, and using telnet and ftp.  
  • The following network services and ports are currently open, upon authentication, on the wireless network:
    • http (port 80, 8080)
    • https (port 443)
    • ssh (port 22)
    • imap-ssl (port 993)
slide21

Why Wireless?

What Functions Are Library Patrons Using on PDAs?

  • PDA-friendly Web Pages
  • PDA Library Content: Reference, Ebooks
  • PDA Library Content:Journals and Databases
  • Web Searching
  • Integrated Library Systems (OPACs and more)
slide23

What “PDA-friendly” content looks

like on the regular desktop

slide25

Content adapted for a Wireless PDA:

changes often or referenced frequently

The Lincoln Trail Library System (Champaign, IL) provides library hours, contact information, upcoming events, and directions for over 140 of its member and affiliate branches

The Cunningham Library (Indiana State University, Terre Haute) provides a materials locator—a PDA guide to help patrons find items in the library stacks

The University of Georgia Libraries (Athens GA) has a PDA page that provides directions, operating hours, a browsable guide to Library of Congress (LC) call numbers with floor locations, an Ask a Question e-mail reference form.

slide27

Wireless PDA Library Content:

Reference Materials

  • Licensed or free
  • Examples: health textbooks, reference books
    • Physician's Desk Reference
    • "5-Minute Clinical Consult" series
slide28

Wireless PDA Library Content:

Ebooks

  • PDA versions of popular titles, from the latest Michael Crichton novel to The Hours by Michael Cunningham, at Amazon.com, which includes "Handheld Compatible" in its product descriptions
  • Eighteen-hundred publicly available e-books can be downloaded from the University of Virginia Library's Etext Center.
  • Vendors are providing site or enterprise licenses, and jobbers such as YBP/Baker & Taylor are now stocking popular titles. This allows librarians to make institutional purchases through traditional purchase orders
slide29

Wireless PDA Library Content:

Journals & Databases

  • Many journals or current news web sites have implemented PDA versions: e.g Wiley Interscience MobileEdition uses the AvantGo site to provide access to tables of contents from 15 of its core journals.
  • Third-party vendors are aggregating information from many sources, such as JournalToGo, which brings together content from key health and medical sources and provides clinical abstracts and healthcare news customized according to a user's setup.
  • Commercial databases are becoming PDA-friendly
slide32

PubMed on Tap

Initial Results

Search

slide33

Locating Web Content on a Wireless PDA

http://www.google.com/palm

slide34

Integrated Library Systems on Wireless PDAs

  • Interfaces for the online catalog for small screens – PDAs or cell phones
  • Beaming of circulation records
  • ILS:
    • Innovative Interfaces (III)
    • Dynix
    • Endeavor
slide36

http://www.wi-fi.com

http://www.wifinder.com/

wireless update a public services perspective37
Wireless Update: A Public Services Perspective

Presentation & Links: http://web.simmons.edu/~fox/pda

Megan Fox

Web & Electronic Resources Librarian

Simmons College

fox@simmons.edu