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Business Continuity Management Presentation to IT@Cork January 2006. Mick O’Regan @ 087-2897687 Email: info@abcsolutions.ie Web : www.abcsolutions.ie Absolute Business Continuity Solutions Ltd. Presentation Overview. Why Continuity Planning is important

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business continuity management presentation to it@cork january 2006
Business Continuity ManagementPresentation to IT@CorkJanuary 2006
  • Mick O’Regan @ 087-2897687
  • Email: info@abcsolutions.ie
  • Web : www.abcsolutions.ie
  • Absolute Business Continuity Solutions Ltd.
presentation overview
Presentation Overview
  • Why Continuity Planning is important
  • Business Continuity Management framework
  • Key things to consider
why do you need business continuity plans
Why do you need Business Continuity Plans?
  • High profile incidents
    • C&D Pet Foods – Jan. ‘06
    • Hemel Hempstead – Dec. ‘05
    • Sunbeam
    • City Centre Flooding
  • Incidents not publicised
slide4

1.55pm Tuesday 12th April 2005

Gas boiler exploded in the basement of Dept. of Nursing, UCC.

  • Building immediately evacuated.
  • 3 workers rushed to hospital
  • Everything left behind - Lecturers notes; keys; mobile phones
  • The building was declared unsafe:
  • No one left back in.
  • Cars parked in the basement were not accessible
  • After a few days
  • Lecturers allowed in to gather critical items.
  • Building remained unsafe for a number of weeks.

What if this had been your place of business or a

critical supplier - How would your Business

have coped?

slide5

Terminology

Business Continuity Management

Disaster Recovery

Incident Management

Emergency Planning

Crisis Management

what is business continuity management
What is Business Continuity Management?
  • Definition: It is a Business owned process, providing the strategic and operational framework to deal with incidents that cause disruption, interruption or loss.
  • It is not just about disaster recovery, crisis management or technology recovery
drivers for business continuity management
Drivers for Business Continuity Management

Key Stakeholders

  • Customers
  • Regulator
  • Staff
  • Board of Directors
  • Insurance Company
  • Others?
1 understanding your business
1. Understanding your Business
  • Identify Mission Critical Activities (MCA)
  • Define the : Recovery Point Objectives (RPO) – to what point in time you need to recover the MCA
  • Recovery Time Objectives (RTO) – how quickly you need to recover the MCA
  • Identify key Inputs\Outputs
  • Key Suppliers ; Documents
2 business continuity strategy
2. Business Continuity Strategy
  • Do nothing
  • Insurance
  • Prevention
  • Mirror sites
  • Gentlemen's agreement
  • Work area recovery – hot-site
3 develop and implement business continuity response
3. Develop and Implement Business Continuity Response

The BCP plan

Includes

  • Incident (Crisis) Management
  • IT DR plan
  • Business Unit plan
4 building embedding a continuity culture
4. Building & Embedding a Continuity Culture
  • Awareness program
  • Education
  • BCM Training
slide14

5. Testing, Maintenance and Audit

  • Testing (Exercising) strategies
  • Call out test
  • Desk-top exercise
  • IT team recover systems
  • Business Users simulate work process
  • Maintain the plan
  • Quarterly reviews
  • After major change
  • Audit
  • Independent review – BCM framework and plans
6 bcm programme management
6. BCM Programme Management

Roles and responsibilities

  • Identify key individuals
  • BC policy
  • Cross-check Business Unit decisions and deal with cross- business conflicts
things to consider
Things to consider
  • Who should be responsible for the BCM Program?
    • Level of seniority
    • IT member v non-IT member
  • Internal v External Expertise
    • Business must not abdicate responsibility
    • External
      • Facilitator; Avoid politics; Template process
      • IT knowledge to identify IT solutions
      • Project management discipline
slide17

Failing to Plan

is

Planning to Fail

a bsolute b usiness c ontinuity s olutions
Absolute Business Continuity Solutions

Services on offer

    • Plan development
    • Explore continuity strategies
    • Document BCP/DR/Incident Management Plans
    • Implement staff awareness & training
    • Test, Maintain and Review plans
  • Absolute Business Continuity Solutions are available to help you with all elements of the BCM process

QUESTIONS?

Contact details:

  • Mick O’Regan @ 087-2897687
  • Email: info@abcsolutions.ie
  • Web : www.abcsolutions.ie
  • Absolute Business Continuity Solutions Ltd.