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JOB ANALYSIS PLANNING. METHOD SELECTION OBTAINING ACCEPTANCE. METHOD SELECTION. PROBLEM MANY METHODS MANY HR FUNCTIONS NO THEORY TO GUIDE APPLICATION GUIDES SELECTION. JOB DESCRIPTION AND SPECIFICATION. MATCH WITH WORK-ORIENTED JA JOB CONTEXT TRAIT REQUIREMENTS USE

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Presentation Transcript
job analysis planning
JOB ANALYSIS PLANNING
  • METHOD SELECTION
  • OBTAINING ACCEPTANCE
method selection
METHOD SELECTION
  • PROBLEM MANY METHODS MANY HR FUNCTIONS
  • NO THEORY TO GUIDE
  • APPLICATION GUIDES SELECTION
job description and specification
JOB DESCRIPTIONAND SPECIFICATION
  • MATCH WITH

WORK-ORIENTED JA

JOB CONTEXT

TRAIT REQUIREMENTS

USE

OBSERVATION

INTERVIEWS

TASK INVENTORY

job classification
JOB CLASSIFICATION
  • FOUR APPROACHES

JOB ORIENTED SYSTEMS

PRODUCTS PRODUCED

WORKER ORIENTED

BEHAVIOURS

ATTRIBUTE REQUIREMENTS

KSAs, PERSONALITY, PHYSICAL

JOB TITLE/TYPE OF WORK

MANAGERIAL

CORRESPONDENCE OF JC AND JA TYPE

job evaluation
JOB EVALUATION
  • RANKING

JOB DESCRIPTIONS

  • POSITION CLASSIFICATION WORK PERF/ RESPONSIBILITY
  • JOB WORTH
job design
JOB DESIGN
  • JOB FACTORING

BLENDING EXISTING JOBS

REQUIRES TASK BASED OBSERVATION, INTERVIEWS, ELEMENTAL (TIME & MOTION)

  • MANAGERIAL

QUESTIONNAIRES, INTERVIEWS, DIARIES

performance appraisal
PERFORMANCE APPRAISAL
  • PROMOTIONS, RAISES, TERMINATION

BASE ON BEHAVIORS

RELATIVE IMPORTANCE

  • USE TASK INVENTORIES

OBSERVATION

INTERVIEWS

WRITTEN DOCUMENTATION/MANUALS

CUSTOMERS

TECHNICAL AND TRAINING EXPERTS

  • CLUSTER INTO JOB FAMILIES

USE SIMILAR INSTRUMENT

personal requirements specification
PERSONAL REQUIREMENTS/SPECIFICATION
  • CONTENT VALIDATION TASK INFORMATION REQUIRED
  • MULTIPLE DATA SOURCES
  • USE EXPERT ANALYST TO GATHER DATA
  • LARGE SAMPLE OF RESPONDENTS
  • TASKS, DUTIES RATE RELATIVE IMPORTANCE
  • TIE KSAS TO TASKS AND DUTIES
  • STANDARDIZE JA PROCEDURES
  • ASSESS REQUIREMENT TRAINABILITY/DIFFICULTY
training
TRAINING
  • IDENTIFY TASKS
  • JOB CONTEXT TOOLS, EQUIPMENT
  • CRITICAL INCIDENTS USEFUL
workforce planning
WORKFORCE PLANNING
  • SKILLS BASED INVENTORY

EMPLOYEES AND COMPETENCIES

  • USE SUPERVISORS, INCUMBENTS, OTHER EXPERTS, INTERVIEW, STANDARDIZED QUESTIONNAIRE
conclusions
CONCLUSIONS
  • TASK SEEM MORE APPLICABLE
  • MEASURE TASK IMPORTANCE
  • USE VARIETY OF METHODS
  • TRAINED ANALYST HELPS
  • INCLUDE BOTH TASK AND WORKER-ORIENTED
obtaining and maintaining acceptance
OBTAINING AND MAINTAINING ACCEPTANCE
  • INITIAL ACCEPTANCE
  • ESTABLISH AND MAINTAIN MOMENTUM
  • FIRST CONTACT
  • JA TOOLS TO FACILITATE ACCEPTANCE
  • COOPERATION
  • COMMUNICATING JA RESULTS
  • APPLYING JA INFO
  • FINAL ACCEPTANCE
initial acceptance
INITIAL ACCEPTANCE
  • ESTABLISH OBJECTIVES
  • BE SPECIFIC, REALISTIC, POSITIVE
  • DOCUMENT CORRECTABLE INADEQUACIES
  • SELECT PROJECT STAFF

CREDIBLE

PROFESSIONAL

GOOD INTERPERSONAL SKILLS

  • TRAIN
  • INFORM STAFF
establish and maintain momentum
ESTABLISH AND MAINTAIN MOMENTUM
  • CHECK ORG READINESS

BAD TIMES START/END QUARTER

REORGANIZATION

  • APPEAL TO BUSINESS LOGIC RATIONALE

GOOD SENSE TO HIRE BEST

  • DEFINE ROLES/OBJECTIVES OF ADVISORY

BOUNCE IDEAS

MEMOS AND DATA APPROPRIATE

first contact
FIRST CONTACT
  • TELL WHO AND WHY
  • INTRODUCE SELF AND ROLE
  • EXPLAIN REASON

NEEDED INFORMATION

THEY ARE BEST PERSON

  • OPEN HONEST CLIMATE
  • FOCUS IS ON JOBS NOT PEOPLE
  • SET REALISTIC EXPECTATIONS FOR FEEDBACK WHEN DATA AVAILABLE/FORMAT

LIST OF TASKS, KSAS ETC.

  • ANSWER QUESTIONS
developing ja tools to facilitate acceptance
DEVELOPING JA TOOLS TO FACILITATE ACCEPTANCE
  • CONSIDER TRADEOFFS
  • OBTAIN FEEDBACK
  • MAKE PROFESSIONAL TOOLS
  • PROOF EVERYTHING
  • RELIABLE AND EFFICIENT FORMAT
  • SME REVIEW
participant cooperation in questionnaire administration
PARTICIPANT COOPERATION IN QUESTIONNAIRE ADMINISTRATION
  • OBTAIN APPROVAL
  • INFORM MANAGERS
  • COVER LETTER
  • PREPARE MAILINGS
  • ESTABLISH HOTLINE
  • KEEP RECORDS

RETURN RATE INFO

REMINDERS

THANK-YOU NOTES

communicating ja results
COMMUNICATING JA RESULTS
  • PROCESS DATA IN TIMELY FASHION
  • WRITE FOR NON-TECHNICAL AUDIENCE
  • CONSIDER PACKAGING
  • LIKE NEWSPAPER BROAD TO DETAIL
applying ja info
APPLYING JA INFO
  • PRESENT USEABLE/UNDERSTANDABLE RESULTS
  • INVITE FEEDBACK
  • ADDRESS CONCERNS WHILE MAINTAINING INTEGRITY
  • PROVIDE INFO TO ORG DECISION-MAKERS
  • STONEWALLING

WHAT ABOUT…?

HAVE YOU CONSIDERED…?

FOLLOW-UP ON ALL QUESTIONS

THANK PERSON

final acceptance
FINAL ACCEPTANCE
  • DETERMINE RESPONSIBILITY
  • PROVIDE DOCUMENTATION
  • TRAIN
  • RELY ON WRITTEN OBJECTIVES
  • DEVELOP IMPLEMENTATION PLAN
  • SHOW COST-EFFECTIVENESS
  • RETAIN KEY PEOPLE FOR SUPPORT FUTURE PROJECTS