RASO-WA ROTARY WING PRESENTATION FOR FLIGHT ATTENDANTS

1. RASO-WA ROTARY WING PRESENTATION FOR FLIGHT ATTENDANTS

2. GEOGRAPHICAL LOCATION OF RASO-WA UNOWA UNOUCI UNIOSIL UNMIL

3. Gbarnga Cari Camp#2 Spriggs Payne Airfield Greenville Roberts International Airport

4. DPKO Aviation Safety Structure Aviation Safety Section UNHQ SRSG RASO-WA DMS Other DMS Sections CISS CAS Aviation Section • Accidents are wasteful in human lives, finance, transport resources and property, and are a serious handicap to the political and operational effectiveness of Peacekeeping Operations. • The UN will make every effort and pursue all available means to prevent aviation accidents and incidents during operations, which are conducted by civilian air operators, military forces or Member-States, on its behalf.

5. UNMIL Aviation Fleet Composition • aircraft assigned to UNMIL • MI-8 MTV/AMT: 9 • MI-8 MT: 3 • MI-26 T: 1 • MI-24: 3 • B-737 (fixed wing): 1 • Dash-7 (fixed wing):1 • Beech-200 (fixed wing): 1

6. What is Safety? In aviation the complete elimination of incidents and accidents is unachievable. Failures will occur, in spite of the most accomplished prevention efforts. So, control of risks and control of errors are acceptable in an inherently safe system. For this fundamental reason, ICAO defines safety as the state in which the risk of harm to persons or property damage is reduced to, and maintained at or below, an acceptable level through a continuing process of hazard identification and risk management.

7. The Evolution of Safety Thinking

8. The goal of Aviation Safety Unit To prevent aircraft accidents and thereby preserve life and property of UN staff as well as others who may have been placed in the Organization`s care. This goal shall be perused through a combination of comprehensive practices for aeronautical operations, and an effective Aviation Accident Prevention Program.

9. The Basic Philosophy of Ensuring of Aviation Safety The approach to ensuring of aviation safety is based on the philosophy that it is irresponsible and wasteful to wait for an accident to happen, then figuring out how to prevent it from happening again. We manage risk to make our chances of success as great as possible, while making our chances of failure, injury or loss as small as possible. It is a common sense approach to balancing the risks against the benefits to be gained in a situation and then choosing the most effective course of action.

10. Principles of Aviation Operational Risk Management (ORM): • Do not accept unnecessary Risk • Accept risk only when the benefits outweigh worst possible outcome • Make risk decisions at the appropriate level • ORM process is fully integrated at all levels of Planning and Execution

11. Tolerability Matrix

12. Tolerability Matrix

13. In UN operation the most restrictive policy is applied. The restrictions are ongoing from: National Regulations of Operator. ICAO Regulations. UN Regulations. Mission Regulations. Hosting Country Regulations.

14. Reporting System Sound safety management and effective accident prevention is based on a full, accurate and timely reporting system of all occurrences and hazards, followed by a timely investigation of the incident, a dissemination of the recommendations and required actions to all involved. This is a basic requirement that places a great responsibility on the safety of the organization at all levels. Observed Hazard Report In general, people are the most important aspect in the process of identifying, reporting and controlling hazards. The Observed Hazard Report (OHR) is a tool that allows all UN personnel to report hazards to the appropriate areas as soon as they become aware of them, therefore contributing to the general safety level of the Organization

15. Observed Hazard Report Form

16. Example of Subject To be Reported

17. Example of Subject To be Reported

18. Example of Subject To be Reported

19. Example of Subject To be Reported

20. Example of Subject To be Reported Unruly Passengers Are the Passengers Behaving in The Following Manner: • Physical assault, verbal abuse or sexual harassment. • Behaving recklessly or negligently in a manner likely to endanger aircraft or an occupant. • Smoking in any compartment where smoking is prohibited. • Disobeying lawful commands from the commander of the aircraft. • Behaviour which is violent, argumentative, threatening, intimidating or disorderly, including harassment. All unruly passengers shall be denied boarding any UNMIL aircraft and shall be reported immediately to Aviation Safety Unit.

21. Operations - Communications

22. RASO-WA AVIATION SAFETY is Everyone's RESPONSIBILITY. Please always remember that in any cases of aircraft occurrence or when you observe any aviation hazard do not hesitate to contact us. Chief RASO –WA – Eduardo Mautone Ext: 7347 Cell phone: 05-31-9282 Lotus Notes address: mautone@un.org Aviation Safety Officer – Julius A. Ocaka Ext: 7395 Cell phone: 05-31-9525 Lotus Notes address: ocaka@un.org Aviation Safety Assistant: OleksandrKonevskyi Ext: 7396 Cellphone: 05 -31- 9646 Lotus Notes address: konevskyi@un.org

23. Safety Briefings and Aircraft Evacuation Procedures in UN Missions – General Info • Safety Induction Briefing from ASU upon arrival to Mission area (ref. UNMIL Aviation SOP Section III Chapter 7: General Travel Procedures paragraph 7.2); • Safety Briefings from MOVCON staff on check-in and before boarding to aircraft (ref. UNMIL Aviation SOP Section III Chapter 7: General Travel Procedures paragraph 7.3); • Crew Pre-flight Safety Briefing (ref. UNMIL Aviation SOP Section IV Chapter 11: Air Crew Flight Procedures paragraph 11.9);

24. Crew Pre-Flight Safety Briefing Should Include, But Not Be Limited To: The crew will carry out a pre-departure briefing to the passengers on the following items which enhance air safety: a) Emergency equipment on board the aircraft. b) Position and number of Emergency Exits. c) In-flight safety procedures. d) Location and demonstration on the use of life jackets. e) Location and demonstration on the use of oxygen masks f) Use of seat belts and safety harness. g) Procedures to be followed during normal and emergency embarking and disembarking. h) Strict adherence to no-smoking on board aircraft.

25. UNMIL Pre Departure Briefing Guide: Good Morning /Good Afternoon ladies and gentlemen, Welcome on board flight UN--- Our destination --------------------- Flight time --------------- We will be flying at --------------- (Ft. / m) Weather Condition at our destination is reported ------------ (fine, cloudy, rainy etc.) Please pay attention to following safety information: a) You are requested to be seated with the seat belt fastened during the flight. b) There are ------- emergency exits on this aircraft located ------------ c) Life jackets are located under your seats. In case of emergency over water, put your life jacket on ----------------------- d) For other emergency situations and how to leave the helicopter, please follow instruction and guidance from crewmembers. e) Smoking and consumption of liquor is prohibited on board this aircraft. f) Turn off your mobile phones and radios during the flight g) Your are requested to read the passenger flight safety cards which are located --------------------- h) Do you have any questions? Note: Crewmember or flight attendant to check passengers have fastened their seat belts. Check seats are in the up-right position (fixed wing aircraft).

26. RASO-WA Safety Recommendation: In the case if most of passengers are not understanding English, crew members responsible for crew pre-flight safety briefing are strongly advised to choose one of passengers fluent in English and speaking the language of the rest of passengers and to use him/her as an interpreter in order to be sure that the content of briefing is clearly understood by all staff receiving pre-flight instruction.

27. Dangerous Goods

28. Examples of Unacceptable Work

29. Examples of Unacceptable Work

30. Examples of Unacceptable Work

31. Examples of Unacceptable Work

32. Examples of Unacceptable Work

33. Dangerous Goods • Never allow any of these items on board any UNMIL or any aircraft. • For any of these items to be loaded on board an aircraft, there must be the following”: • Proper packaging and labeling with international signs • Valid Dangerous Goods certificate of transportation duly signed • The pilot has accepted it on board. Transportation of Animals Carriage of animals on board UNMIL aircraft is prohibited and the only exception is the carriage of dogs as part of canine units with formed police units. (SOP Section II Chapter 9 Paragraph 9.6 Vers.1 August 2007)

34. Examples of Good Practices

35. CURRENT OPERATION

36. Dangerous Goods 14/09/2007 UN-XXX Mi-8MTV Dangerous Goods. The helicopter was performing a scheduled flight from Gbarnga to Voinjama. A total cargo of 350 kg was loaded at departure from Gbarnga Cari 2, plus the 10 pax. During the unloading of the helicopter at Voinjama, the crew discovered two boxes without any special mark containing smoke grenades. This cargo was not declared as Dangerous Goods and was put on board without any documentation or advice to the crew. At Voinjama there was an attempt to board another two boxes containing grenades to send to Gbarnga Cari, and the crew refused them.

37. Dangerous Goods 11/04/2008 UN-XXX A-310 Dangerous Goods. The aircraft was conducting a Bangladesh) rotation flight. During the unloading procedures at Roberts Airport in Monrovia, Liberia, (UNMIL) three sacks of approximately 50 Kg. each, containing Urea were found with the cargo. One of the sacks were already broken and part of the Urea granules were on the floor. Urea is a dry chemical utilized as fertilizer; however under certain conditions it has a high explosive capability. This cargo was neither manifested in the cargo list, nor included in the Dangerous Goods declaration.

38. Dangerous Goods - Urea

39. Unruly Passenger 25/04/2008 UN-XXX Mi-8MT Other. The aircraft was conducting the regular shuttle #2 :Spriggs Payne, Voinjama, Foya Kamala, Spriggs Payne. The crew reported that during the preparation of the aircraft for the second leg of the flight, scheduled to take off at 14:30 hrs from Voinjama. a male passenger, identified as Mr. Unruly Passenger, CV YYY, came to the aircraft about 20 minutes before the flight and positioned his luggage on the floor of the aircraft at the entrance. When the crew on the ground wanted to board the aircraft to prepare the flight, they reported that after requesting the passenger to move his bag he reacted in a disturbing way, insulting the members of the crew. The crew described his behavior as impolite and aggressive, and this attitude from the passenger posed to them a safety concern, in the sense that he could have taken unexpected actions once during the flight.

40. Operations – Overload Attempt 30/01/2009 UN-XXX Mi-26 Operations. The aircraft was tasked to transport bottles of drinking water plus 270 kg of other cargo. As per the cargo manifest, it was indicated to the crew that the total cargo weight was 13000 kg (thirteen thousands kilograms) Before starting the engines, the crew suspected that the aircraft was overloaded so a manual counting of the water packs was done inside the aircraft. It was found that there were 2000 packs of water, each one weighting 9,4 Kg, which indicated a total actual weight of 18400 kg plus 270 Kg manifested additionally to the water. These figures show that there was an excess of 6400 kg as per the manifest, and the aircraft was exceeding the take off limitations. Possible cause – confusion between kGs - Lbs

41. Dangerous Goods 08/12/2010 UN-XXX Mi-8MTV Dangerous Goods. 08/12/2010 16:34 RASO-WA received an anonymous verbal report from Spriggs Payne Airfield (SPA ) MOVCON office about hidden dangerous good discovered in an hand luggage while off-loading helicopter UN-XXX, operated by AIRcompany. Upon arrival, it was observed that a diesel engine cylinder head with traces of fuel and oil was locally wrapped and put in a plastic bag and concealed with cardboard which was again put in a used rice plastic sack. It was confirmed that the luggage was a hand luggage that contained engine cylinder head covered with diesel fuel but was not declared as DG. Pilot in Command confirmed that the crew did not receive any notifications about DG to be carried. The engine cylinder head was not even declared as cargo though its weight was about 20 kg.

42. Operations – Emergency Exit 20/01/2011 UN-XXX Mi-8AMT Operations. Aircraft, Mi 8AMT, call sign UN XXX, was tasked to perform flights on routes, Gbarnga Cari Camp - Spriggs Payne Airfield - Voinjama - Gbarnga Cari Camp. The Crew arrived at Gbarnga Cari Camp at 08.00 Hrs and found the Ground Engineers had carried out pre-flight checks, recording no defects. The crew boarded ten (10) passengers (Military personnel from Bangladesh (8) and Pakistan (2) and got airborne at 09: 10 Hrs. Thirty (30) minutes into the flight, the flight crew heard passengers knocking at the cockpit door. The F/E was told by the passengers of the missing rear starboard emergency exit door, which he visual confirmed. The flight continued uneventfully, and at 10:02 at SPA. (This final report was finalized on 31 Jan.11 after receiving additional information)

43. Operations – Fatality Aboard 16/09/2011 UN-XXX B757 Fatality Aboard. UN XXX-B757 was tasked to perform regular Shuttle flight #2 from Monrovia (RIA)- Accra - Monrovia (RIA). As per the initial reports from crew and witnesses, passenger marked by the crew as “patient” passed away over Abidjan on the way to Accra. According to the crew, the patient did not have any escorting medics and the crew did not receive any special provisions about treatment during the flight.

44. OHR – 12/05/2010 When the crew of Mi-8MT UN-XXX, was ready to start engines they saw a green snake in the cockpit. The Pilot in command decided to wait until the snake was killed by UAU technicians. See photos attached. As a result the flight was delayed for 1 hour 30 minutes.

45. TRANSLATORS UNMIL MAINTENANCE

46. ?