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This study analyzes the letter production process from June 2009 to May 2010, comparing trends over time and by specialty. The comparison is based on S-Drive data, Winscribe phase 1 to Tramlines transition, and priority job statistics. Analysis includes email communication patterns with secretaries and managers.
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Daily Emails to All Secretaries & Managers • 19th August 2009 • 2871 Outstanding • 956 > 2 weeks • 114 >6 weeks
Friday 14th May • 1642 Outstanding • 32 Over 11 days • Oldest is 18 days