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Human Resource Management. HR Legislation Trends in Healthcare Workforce Strategic Goals of HR Management. HR Legislation . Equal employment opportunity (EEO) Civil Rights Act of 1964 Pay given to men and women Discrimination based on race, religion, national origin and sex

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human resource management
Human Resource Management
  • HR Legislation
  • Trends in Healthcare Workforce
  • Strategic Goals of HR Management
hr legislation
HR Legislation
  • Equal employment opportunity (EEO)
    • Civil Rights Act of 1964
    • Pay given to men and women
    • Discrimination based on race, religion, national origin and sex
    • Age discrimination (1967)
    • Handicapped discrimination (1973), ADA (1990)
    • Equal Employment Opportunity Commission (EEOC).
discrimination remedies
Discrimination Remedies
  • Back pay
  • Affirmative action
    • Use of goals, timetables, or other methods in recruiting
    • To promote the hiring, development, and retention of "protected groups.”
trends in healthcare workforce
Trends in Healthcare Workforce
  • Multiskilled employees
  • Teams
  • Diverse workforce
  • Physician unionization
strategic goals of human resource management hrm
Strategic Goals of Human Resource Management (HRM)
  • Attract an effective work force
  • Develop work force to its potential
  • Maintain the work force.
recruiting
Recruiting
  • Internal recruiting
  • External Recruiting
  • Realistic Job Preview (RJP)
  • Legal Considerations in Recruiting
selection
Selection
  • Job descriptions
  • Selection Devices
training and development
Training and Development
  • On-the-job training (OJT)
  • Orientation
  • Classroom training
  • Programmed and computer-assisted instruction
  • Conference and case discussion groups.
promotion from within
Promotion From Within
  • Job Posting
  • Employee Resource Chart.
performance appraisal
Performance Appraisal
  • 360-degree Feedback
  • Halo error
  • Homogeneity
  • Behaviorally anchored rating scale (BARS).
slide11
BARS

Oustanding

5

If customer has defective

merchandise, will arrange for repairs

4

Shares complete information on

return policies

3

Will remember to say “shop again

with us”

2

Delay customer without explanation

1

Be rude and disrepectful

Unsatisfactory

compensation
Compensation
  • Fit company strategy
  • Pay-for-performance systems
  • To maintain employee morale.
compensation equity
Compensation Equity
  • Job Evaluation = Worth of jobs
  • Internal equity
  • Wage and Salary Structure
  • Point system
pay trend line
Pay-Trend Line

Job Evaluation Points

100

Pay-trend line

50

0

5.00

7.50

10.00

12.50

15.00

17.50

Survey Pay Rates

external pay equity
External Pay Equity
  • Competitive market pay rates
  • Pay surveys
  • Consulting firms
  • U.S. Bureau of Labor Statistics
  • Trade associations.
benefits
Benefits
  • 1/3 to 2/3 of labor costs
  • Sensitive to changes in employee life styles
  • Cafeteria-style benefit packages.
termination
Termination
  • Poor performers can be dismissed
  • Use exit interviews
  • Transition for departing employees.
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