Perttu Tolvanen Web & CMS Expert, Partner

1. Clash of the intranet CMSsSharePoint vs. Confluence vs. Liferay vs. Drupal Perttu TolvanenWeb & CMS Expert, Partner North Patrol Oy, 2012

2. Advisor in buying web projects North Patrol is an independentconsultingcompanywithout ties to systemvendors. Weassistourcustomersparticularly in projectplanning and in selection of technologies. Weoffersupport to customersplanning and implementing Internet, intranet and extranetprojects. Wehaveexceptionallywide-rangingexpertise with various Internet, intranet and extranetplatforms and content management solutions. North Patrolwasfoundedbyindustryexperts Sami Kalanen and Perttu Tolvanen. Moreinformation: www.northpatrol.com North Patrol Oy

3. Main questions • Whatkind of intranet projectsarethere? • How welldoeseachsystemanswer to eachscenario? North Patrol Oy

4. Knowledge workers = activeconsumers & creators in intranet The great divide Processworkers = mainlyreaders of the intranet North Patrol Oy

5. Knowledge workers = activeconsumers & creators in intranet Common intranet concepts Processworkers = mainlyreaders of the intranet Communicational intranet concepts(news heavy ”websites” thatcontaininstructions for employees) North Patrol Oy

6. Knowledge workers = activeconsumers & creators in intranet Common intranet concepts Social intranets(usuallycommunicationalintranets with addedopenness & discussions & profilepages) Processworkers = mainlyreaders of the intranet Communicational intranet concepts(news heavy ”websites” thatcontaininstructions for employees) North Patrol Oy

7. Knowledge workers = activeconsumers & creators in intranet ”Digital desktop” concepts(incl. DM, projectsites, discussions, tasklists, reports) Common intranet concepts Project sites(the new document management) Social intranets(usuallycommunicationalintranets with addedopenness & discussions & profilepages) Processworkers = mainlyreaders of the intranet Communicational intranet concepts(news heavy ”websites” thatcontaininstructions for employees) North Patrol Oy

8. Knowledge workers = activeconsumers & creators in intranet ”Digital desktop” concepts(incl. DM, projectsites, discussions, tasklists, reports) Common intranet concepts Project sites(the new document management) Social intranets(usuallycommunicationalintranets with addedopenness & discussions & profilepages) Processworkers = mainlyreaders of the intranet Communicational intranet concepts(news heavy ”websites” thatcontaininstructions for employees) Intranets for complexorganisations(organisationhaslargenumbers of bothprocess & informationworkers) North Patrol Oy

9. Scenario evaluations • SharePoint • Drupal • Confluence • Liferay • Alfresco • Estimatedfit for the scenariomeansthat the systemoffersneededfunctionality as a product feature or with verylittlework. • Value hasalsobeengiven to availability of vendorsthathaveexperience of the system and intranet projects. • Evaluationsarebased on the situation in October 2012, in Finland. • EPiServer • (Web CMS) Price The league of big boys... (IBM, Oracle). Money for nothing Bang for the buck! Estimatedfit for the scenario North Patrol Oy

10. Communicational intranet concepts(news heavy ”websites” thatcontaininstructions for employees) Communicational intranets • Projectsareverysimilar to websiteprojects. • Complexitycomesmainlyfromuser management. Sometimesalsofromhavingoperations in differentcountries and frommixture of differentlanguages. • CMS selection is farelyeasytask. Almostanywebcontent management system is fine. Price The league of big boys... (IBM, Oracle). • SharePoint Money for nothing • Liferay • SharePoint intranet packages • Drupal • Anymiddle-serieswebcontent management system(eg. EPiServer, Crasman) • Confluence • Wordpress Bang for the buck! Estimatedfit for the scenario North Patrol Oy

11. Social intranets Social intranets(usuallycommunicationalintranets with addedopenness & discussions & profilepages) • Usuallyquitesimilarprojects as communicationalintranets. Concepts just havemoreexperimentalaspects. • Culturalresistance and developments of big social media sitesare the main challenges. User expectationschangefast. • CMSsarenotreallyfollowing. Just experimenting. Price The league of big boys... (IBM, Oracle). • EPiServerRelate+ • SharePoint 2013* Money for nothing • Liferay • Drupal • Anymiddle-serieswebcontent management system • Confluence • Wordpress Bang for the buck! Estimatedfit for the scenario North Patrol Oy

12. ”Digital desktop” concepts(incl. DM, projectsites, discussions, tasklists, reports) “Digital desktop” • Oftenheavy-weightprojectsthattry to solveeverything. • Heavy customdevelopment is expected – and at the sametimecustomersexpectstrongproductfeatures, for example for document management.  riskycombination. • *Note: SharePoint’s intranet packagesarenotyetavailable for the new 2013 version. Project sites(the new document management) Price The league of big boys... (IBM, Oracle). • SharePoint • Liferay Money for nothing • Alfresco • Drupal • SharePoint intranet packages & 3rd party tools • Confluence • Wordpress Bang for the buck! Estimatedfit for the scenario North Patrol Oy

13. Intranets for complexorganisations(organisationhaslargenumbers of bothprocess & informationworkers) Complex intranets • Multinationalcorporationsororganisationsthathaveverydifferent business areasunder the samebrand. • Complexitycomesusuallyfrom country and language and business levelexceptionswhichareprettymuchimpossible to support with any CMS product. • Additionalcomplexitycanalsocomefromintegrations. Price The league of big boys... (IBM, Oracle). • SharePoint • Drupal • Liferay Money for nothing • Alfresco • Confluence • Wordpress Bang for the buck! Estimatedfit for the scenario North Patrol Oy

14. Knowledge workers = activeconsumers & creators in intranet ”Digital desktop” concepts(incl. DM, projectsites, discussions, tasklists, reports) Common intranet concepts Project sites(the new document management) Social intranets(usuallycommunicationalintranets with addedopenness & discussions & profilepages) Processworkers = mainlyreaders of the intranet Communicational intranet concepts(news heavy ”websites” thatcontaininstructions for employees) Intranets for complexorganisations(organisationhaslargenumbers of bothprocess & informationworkers) North Patrol Oy

15. Knowledge workers = activeconsumers & creators in intranet ”Digital desktop” concepts(incl. DM, projectsites, discussions, tasklists, reports) Summary • SharePoint • SharePoint intranet packages & 3rd party tools Project sites(the new document management) Social intranets(usuallycommunicationalintranets with addedopenness & discussions & profilepages) Processworkers = mainlyreaders of the intranet • Liferay • Alfresco • Confluence Communicational intranet concepts(news heavy ”websites” thatcontaininstructions for employees) • SharePoint & packages • Confluence • EPiServerRelate+ Intranets for complexorganisations(organisationhaslargenumbers of bothprocess & informationworkers) • Drupal • Confluence • Wordpress • Anymiddle-serieswebcontent management system(eg. EPiServer, Crasman) • Drupal • Liferay • SharePoint North Patrol Oy

16. BUYER´S GUIDE TO WEB PROJECTSwww.northpatrol.com/blog North Patrol Oy