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Lessons Learned from Nebraska's Business Improvement Program in Air Construction Permitting Process

Discover the success story of Nebraska's innovative business improvement program in the air construction permitting process through the KAiZEN approach. Learn about the transformation of critics into supporters, key elements such as people involvement and management support, and the ongoing commitment to positive change.

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Lessons Learned from Nebraska's Business Improvement Program in Air Construction Permitting Process

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  1. State-EPA Symposium on Environmental Innovation and Results Nebraska’s Business Improvement Program Air Quality Construction Permitting Process ~ Lessons Learned ~ Mike Linder Director Nebraska Department of Environmental Quality January 25, 2006 The Westin Tabor Center Denver, Colorado

  2. Air Construction Permitting Process ~ KAiZEN~ Lessons Learned ~ • Need for Perception of Issue ~ Something Wrong • Business Advisory Group • Involved Critics Concerned about Process • Became Supporters Rather Than Critics • Took Ownership of Their Part • KAiZEN Event/Process ~ Focus on Improvement • Evaluate Existing Processes and Practices • Include Diverse Group of Experts/Affected Parties • Highlight Differences Other Programs ~ ~ Business Improvement Program~ ~

  3. Air Construction Permitting Process ~ KAiZEN~ Lessons Learned ~ • Involvement of People – Key! • Dynamic Suggestion Box • Ownership/Investment of People • Management Involvement ~ Support • Follow Through ~ Monitor Progress • Follow Up ~ Post KAiZEN Meeting (New Staff) • On-Going Forum for Continual Improvement • Institutionalized Attitude/Culture for Positive Change ~ ~ Business Improvement Program~ ~

  4. For additional information, please contact: Shelley Kaderly, Division Administrator, Air Quality Division (402) 471-2186 Shelley.Kaderly@ndeq.state.ne.us

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