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The JBC P3B framework outlines the essential role of technology coordinators in enhancing technology access in K-12 education. Key factors include maintaining a stable infrastructure, ensuring adequate software and peripherals, and aligning with educational goals. Effective planning involves budgeting, procurement, implementation, and ongoing technical support. Coordinators must adapt to changes while minimizing scope creep and managing user training. With a focus on routine maintenance and policy adherence, the initiative aims for low downtime and high user satisfaction, ultimately providing robust technology access in educational environments.
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P3B for Technology Environments Procedures, Policies, Planning & Budgeting ~~~ The Role of the Technology Coordinator, JBC
P3B for Tech Env • Strongest predictor of technology use = • Stable infrastructure • Adequate peripherals, software, networks • Current, operable, well maintained • Adapted to meet K-12 contexts & goals Providing Access to Technology is end product to Procedures, Policies, Planning and Budget
P3B for Technology Access • Planning for deployment • Procurement • Implementation • Maintenance/Monitoring (Internet access nearly universal, but access still a problem. Look deeper than computers & Internet.) See Figure 7.1, p. 149
Planning for Deployment • Selecting / Arranging technologies • Desktop - Lab or Classroom • Laptop Cart – Mobile or Classroom • Laptop Initiative Discuss Table 7-1, pp. 151-155
Planning for Deployment • Budgeting/Timeline • End-User Equipment • Infrastructure • Installation • Professional Development • End-User Software and Online Resources • Technical Support • Ongoing operation costs • Replacement/upgrade costs
Procurement • Request for Quote (RFQ) • Request for Proposal (RFP) • Negotiation & Scoring Rubric • Best and Final Offer (BAFO) • Before declaration that a bid is nonresponsive, must explain why
Implementation Requires coordination, considering: • Adjustments & changes are likely • Avoid scope creep and time extensions • Minimize change orders • Equip ready for use by end-users? • Training/professional development • Use outcomes of training evidenced?
Maintenance & Support • LAN support-Network / servers related issues • Hardware support-Installation / upgrades / troubleshooting • User support-Installation/training/troubleshooting • Management-Planning/collaborating/supervising • Other – Website / telephone / videoconferencing
P3B End Result • Routine maintenance • Trouble ticket help request system • Policies to prioritize requests • Prompt response to requests • Low downtime • High client satisfaction ratings • Acceptable Use Policies & security-monitoring software to limit human disruptions • Secure system, relative to breaches, theft, etc. • Centralized mgt system for remote mgt capability
P3B Discussion • 2nd Performance scenario, p. 167 • Case Study, p. 169-171 – What steps followed? • Discussion Questions 1-4, p. 171-2