AMCIS 2003. Information View of Organizations: Contextualizing Technology – Technologizing Context Bob Travica University of Manitoba Tampa, Florida August 4, 2003. Outline. Rationale: State of Relationship between IS theory and Organization Theory Programmatic Proposal:
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Information View of Organizations:
Contextualizing Technology – Technologizing Context
University of Manitoba
August 4, 2003
Economics, Decision Sciences,
General Systems Theory
Special Systems Theory
Organization & Management
The bridge exists…
IS Theory: Vanishing Point of Organizational Context
likely to be used in Peking than in New York)
- computer software and hardware
- specific type, like email, whose actual characteristics
are, ahem, irrelevant
- actually, a black box (Orlikowski & Iacono, 2001)
- and it can also be … whack!
Information: an umbrella term, info. in a broader sense includes knowledge as well as meaningful data (information in narrower sense), wisdom, and data
“Information Technology” (IT):
includes cognitive components (known techniques), and material artifacts (computer, paper) for creating and manipulating information
Content / Approach in IVO
Cognitive aspects and information behaviors; Users as knowledge subjects
and IT developers
Cognition; decision making, organization of work etc. in conjunction with GSS
Structure, Culture, Politics “Views”
Reinterpretation from the perspective of information and IT
Relationships with IT, information, IS
Systems, Process and Knowledge Views
Integration into IVO
Organizational Roles of Information and IT
Critical examination of classical premises
Ontologies and Metaphors of Organization
Modernist rationality vs. alternatives; functionalist, interpretive and postmodern approaches;
machine vs. brain/intelligence
Possible Topical Areas in IVO
The extent to which written rules, procedures and instructions on handling information and IT are extant.
Paper and electronic manuals of handing information and IT that are readily available.
The extent to which information and access to IT are concentrated.
The number of locations at which information for making certain decisions is regularly allocated.
Organizational Structure in IVO
Examples of cultural items related to info/IT from Orlikowski’s (1996) study of a software firm:
·Value of documenting well problem solving;
·Story on frustrated user when documenting is poor;
·Signature on solution as a symbol of solution quality;
It is possible to conceive a part of organizational culture
whose assumptions, values , symbols and practices are
focused on information (in broader sense) and IT.