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Team Building

Team Building. Developing the New Team. Concepts in Team Building. Team is a group whose members have complementary skills and are committed to a

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Team Building

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  1. Team Building Developing the New Team

  2. Concepts in Team Building Team is a group whose members have complementary skills and are committed to a common purpose or set of performance goals for which they hold themselves mutually accountable. Sinclair et al. 2002

  3. Team Issues

  4. Major tasks • Work out Methods for • setting goals • solving problems • making decisions • Ensuring follow-through • Completing tasks • Empowerment • Developing collaboration of effort • Establishing lines of open communication • Ensuring an appropriate support system Developing the New Team Build a relationship Establish a facilitative emotional climate

  5. How to make a team work • Process Quality Management (PQM): -a planning process that identify goals and the activities critical to their attainment, and provide a way to measure success - demands an intensive one-or two –day session at which all the key managers concerned agree on what must be done and accept specific responsibility.

  6. Procedures of PQM Step1: Gather team Step2: Understand the mission Step3: Spell out your goals Identify Critical Successful Factors (CSFs) Step4: Find what matters most Step5: Follow through It is a never ending journey to zero defects!

  7. Find what matters most – Identify critical processes • Follow Necessary-and-sufficient rule • Each process should have an owner, the person who is responsible for carrying out the process. • The owner should be a member of the management team • No owner should have more than three of four processes to manager

  8. Team Building in Global Business Context Global business team (GBT) is a cross-border team of individuals of different nationalities working together to coordinate some aspects of the multinational operation on a global basis. Govindarajan, 2001

  9. Effective Team A framework for high-performing GBTs

  10. Overcome communication barriers: language and culture education Agreeing on norms of behavior Adopting data-driven decisions Developing alternatives to enrich the debate Rotating meeting locations Cultivate a culture of trust: Scheduling face-to-face meetings Rotating and diffusing team leadership Linking rewards to team performance • Managing Team Process Primary goals of an effective team process

  11. High Potentiality for Cognitive Diversity A Process Mechanism that Integrate Cognitive Diversity • Global Business Team Can Succeed

  12. A FRAGMENTED TEAM, UNABLE TO CONVERGE ON A DECISION AN EFFECTIVE GLOBAL BUSINESS TEAM A TEAM THAT CANNOT ADD VALUE A TEAM WITH HIGH-SPEED DECISION MAKING BUT ALSO HIGH RISK OF POOR-QUALITY DECISION Effective Process for Global Business Teams CONFIGURATION OF THE GLOBAL BUSINESS TEAM High Cognitive Diversity Low Cognitive Diversity Low Cognitive High Cognitive Integration Integration MANAGEMENT OF TEAM PROCESS

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