Defensive Driving A nnual Recertification. Center of Hope Foundation.
Center of Hope Foundation
It is the mission of the Center Of Hope Transportation Services to provide timely, Safe and efficient transportation to individuals served by COHF, Inc. following all rules and regulations set forth by the Department of Developmental Services, transportation funding agents and Massachusetts General Law.MART and Agency Driving Rules and Regulations
1. No program member(s) may be left in the vehicle with out a staff member present.
2. Drivers and monitors must wear in plain view a uniform photo ID card clearly displaying his/her picture, full name and the Transportation Provider’s name.
4. Each agency vehicle has an assigned cell phone so that the Transportation Coordinator knows how to contact the staff person doing the transport.
6. All trash must be removed from vehicles at the end of time using the vehicle.
10. Staff member must place a ‘Vehicle Empty’ sign on dash board of an empty vehicle.
12. All staff must return agency vehicles with the gas gauge reading 1/2 tank or more.
14. Each transportation Route has an assigned vehicle. This vehicle must be used at all times unless otherwise stated by the transportation coordinator and then only when the vehicle is off the road for maintenance.
15. Only authorized staff are permitted to operate lifts or board and un-board passengers.
16. Whenever possible, vehicles should pull into driveways, but only when there is sufficient space for vehicle to turn around and exit the driveway forward facing. No vehicle shall back out of a driveway onto the street.
17. The Center of Hope must report Consumer No-shows to MART. The Center of Hope cannot initiate or demand a suspension of services to a Consumer.
19. Drivers operating non-ambulatory vehicles must receive hands-on training in order to ensure that they understand and are able to properly follow the procedures for proper securement of wheelchairs in vehicles prior to transportation.
20. Drivers and dispatchers must be aware of the locations and telephone numbers of emergency facilities. These are located in the van books.
21. Shut off vehicle and remove the keys when not occupying the driver’s seat (not applicable for vehicles when operating hydraulic lift).
21. Monitors should constantly observe/monitor the consumer to whom they assigned while transit.
22. Monitors should provide one-to-one assistance to assigned consumer, but also provide supervision and assistance to other consumers on the vehicle when necessary.
23. A driver shall wait until at least five minutes after the scheduled pick-up time before departing without the consumer, unless otherwise directed by the Transportation Coordinator. Notify transportation, using van cell phone, of no shows before departing. A driver may remain longer than five minutes for certain consumers due to the presence of physical limitations, behavioral challenge or extreme weather conditions.
When using an agency vehicle for a transportation run or a program trip and you are involved in an accident, the following procedures should be followed.
2. If the accident occurs between business hours notify Luke Jajliardo and your direct supervisor (508)764-4085 immediately. Another vehicle will be sent to pick up passengers.
3. In the event of injuries to yourself or passengers, seek medical treatment immediately.
Transportation 774-230-6571 Rachel Reyes 508-450-9773
When using an agency vehicle for a transportation run and are involved in a breakdown, the following procedures should be followed.
1. Steer your vehicle to the side of the road as soon as you are aware of a problem.
2. Turn the key to the off position. Leaving it in an on position can drain the battery.
3. Do not unload [passengers unless there is a threat of danger.Breakdown
4. Place triangles in front and behind the vehicle put on and your flashers.
2. Use your cell phone to notify the Center of Hope. If you are in a “Dead Zone” just sit and wait for someone to see the triangles and flashers. Someone should stop to help and you can ask them to call the Center of Hope.
3.Let your passengers know in a calm manner what is happening and that help will be coming soon. You are to stay with your passengers until you are relieved by another staff.
3. if you encounter such conditions, taking the following precautions will help you avoid a dangerous skid:
3. All-wheel Skid happens when you jam your brakes. Causing all four wheels to lock. The vehicle can then slide unpredictably in any direction.
You have now completed your Defensive Driving recertification.
Please proceed to the testing portion and complete the follow-up test.
Upon completion results will be sent to the training office where you will be notified of your status of Pass or Fail.
Accommodations will be made for any staff who is not able to complete the online testing. Please notify your supervisor.