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Overview

Herbert Kubicek eParticipation in Germany – State of the Art and Recommendations to Federal Government. Overview. Objectives and Subject of the Study State of the Art Survey Results (Excerpts) SWOT-Analysis General Recommendations Proposed Projects (Selection).

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Overview

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  1. Herbert KubicekeParticipation in Germany –State of the Art and Recommendations to Federal Government

  2. Overview • Objectives and Subject of the Study • State of the Art • Survey Results (Excerpts) • SWOT-Analysis • General Recommendations • Proposed Projects (Selection)

  3. Objectives and Subject of the Study

  4. eParticipation as Directed Communication Public Authorities Political bodies + governments Voting Referenda Cooperation Complaints, Appeals, Petitions Consultation Commitment Activism, Campaigning Transparency by Third Parties Accessto information Obligingness Citizens | NGOs | Business Movements / Communities

  5. State of the Art in Germany 2008Trends and Examples

  6. eParticipation in Germany in International Ranking Quelle: UNPAN E-Government Readiness Report 2005

  7. Assessment criteria Diffusion (online ratio of total No. Of procedures/cases) Quality of Outcome and Impact Technological Sophistication

  8. User Surveys

  9. Three Surveys • Representative telephone survey of electorate (18 years and older) (Forschungsgruppe Wahlen Telefonfeld GmbH) [N=1.031] • Online-survey of users of eParticipation offerings [N=320] with additional telephone-interviews • Online-questionnaire to selected representatives of business organizations and NGOs [N=21]

  10. There is an interest in politics Stronger interest • by people with higher educational level • with growing age up to 59, then decreasing • by men • In West Germany • by handicapped people • by people in large cities Similar to online usage very strong ----------------none

  11. The Internet is used as a means for information and consultation on political issues Information on fed. websites What have you used so far Fora Surveys

  12. Interest in eParticipation is higher on local than on federal level (n=320; Online-Befragung von Nutzerinnen und Nutzern) local federal

  13. Future use of eParticipation Offerings on Federal Level Auffälligkeiten: • Younger people more than older (25-29 years strongest) • Higher educated more • Men more than women • Non handicapped more than handicapped • Non employed ( without retired people more How strong is your interest to put questions about federal policy or submit propositions to politicians via the internet and receive answers over the net Could you imagine to participate in an online-debate about a subject of federal politics, eg.Pension with 67, railroad-privatization or climate change policy

  14. SWOT AnalysisStrengths – Weaknesses-Opportunities and Threats

  15. Germany's strengths with regard to eParticipation • The standard of ICT application in part of the information segment is very high, e.g. the German "Portal U“ (environmental information) • as well as for online consultations at regional and municipal level. • The online petitions of the German Federal Parliament stand out on an international level thanks to the enhanced functionality (publication and support)

  16. Germany's weaknesses with regard to eParticipation (1) • In the information segment, international examples show that Germany does not make full use of the Internet's possibilities when it comes to simplifying access to information within the scope of the Freedom of Information Act or web 2.0 functionality • Although certain initiatives exist creating transparency by third parties, they will not reach a critical mass due to a lack of funding • Online consultations are carried out only sporadically on federal level as events while international top performers, in contrast, offer regular national online consultations, including central consultation directories.

  17. Germany's weaknesses with regard to eParticipation (2) • In the appeal / complaints / petitions segment the many points of contact that exist in Germany (including more than twenty commissioners of the federal government) do not yet make comprehensive use of the Internet in order to receive appeals and suggestions and that, in contrast to other countries, there is no central portal via which these many points can be addressed. • The cooperation segment is still very small because of the demanding requirements for initiators and addressees of such offerings. They can be found on municipal level and in the field of conflict settlement through mediation.

  18. Germany's weaknesses with regard to eParticipation (3) • Although several lighthouse projects exist in Germany, one must nevertheless conclude that more wide-spread offerings need to be developed and, above all, that the institutional integration of eParticipation offerings needs to be improved significantly. • Furthermore, there is a lack of transparency and responsitivity because providers often fail to communicate the purpose of participation, what happens with the result and whether a response from policymakers and administrations can be expected.

  19. Germany's opportunities with regard to eParticipation • The basis for eParticipation on an access and usage level is sound: Almost two thirds of Germans use the Internet at least sometimes, whilst a good 50% of Germans have broadband access. • Three quarters of the electorate have at least some interest in politics. • A quarter of the population has already found out or participated in communication about political topics on the Internet. • 13%, i.e. a good 10 million people, can imagine taking part in an Internet discussion on topics related to federal politics.

  20. Germany's opportunities with regard to eParticipation • The survey for this study suggests that 20% of those polled visit websites of federal authorities in their search for information. This opportunity can be put to good use • Civil-society projects, such as Abgeordnetenwatch.de and Direktzu.de, enable an exchange between citizens and politicians and are very popular. • eParticipation offerings at the local level such as the participatory budget of the city of Köln (Cologne) which was accessed from around 100,000 different computers (unique visitors), demonstrate the "mass suitability" and the mobilization potential of eParticipation.

  21. Germany's threats with regard to eParticipation There is a risk that eParticipation fails to achieve or loses its positive and desired effects to strengthen the citizens' trust in politicians and political institutions, if • the use that will be made of contributions is not apparent from the very beginning for all those taking part and for observers, • eParticipation is used as a marketing instrument rather than a way of enabling learning processes, • the results fail to influence plans and decisions and • the effects are not afterwards documented in an understandable manner.

  22. General Recommendations

  23. Reduce Risks by Following a Stepwise Approach Large Scale Roll Out Generic Tools, Plattform, Standards, Support Promissing Pilot Under Favourable Conditions Concept and Feasibility Study

  24. Matching Requirements Theme Adressees Form of Participation e-Tools Technical, organizational, legal, cultural, political und financial embeddedness

  25. Process Requirements • Easily accessible for Adressees • Binding procedures, formal committments • Transparency of procedure (incl. tracking and tracing) • Trustworthiness of Provider and Projects • Responsitivity ( regarding content and timeliness)

  26. Two Circle-Theory of Participation Why are Transparency and Responsitivity So important? Outer circle Innerer Circle Writes discussest and despite this passivity gains trust by watching, how the contributions by the inner circle Are handled and if they have some Visible impact reads, watches and ranks by clicking

  27. (1) Online-Consultationof the Study http://www.e-konsultation.de/

  28. (2) Minister-Podcast within a Citizens Dialogue • Podcast with back channel • Video messages and replys by the Minister on questions submitted by the public • with comment- and rating functionality („The citizen has the final word“)

  29. Freedom of Information Rooms „One stop access to all documents under the federal FoI Act with an user centric search function Stepwise introduction • a central link list to decentral reading rooms, • common database with documents titles, • common meta data and user centered indexing • tagging by users

  30. (5) Central Appeal and Complaint Platform Complementary to the Online Petitions to the Federal Parliament there should be an online entry for appeals and complaints to the more than 30 Federal Commissioners (Privacy, Migrants, Patients Commissioner etc)

  31. (7) Online-consultation on New Legislation Pilots with favourable conditions: A subject • which is not controversial within the ruling coaltion • where a community exists which has a particular competence • and which is online and active • E.g. privacy audit bill • Renewal of the federal accissibility directive

  32. Download from http://www.ifib.de Or mail to kubicek@ifib.de

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