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Overview of MDSi. Mission Statement. Our first and foremost objective is to help our clients reduce capital expenditures and maximize their technology investments. History of MDSi. Domestic & International Supplier (Voice and Data Comm.) WBENC Certified Women-Owned Business

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mission statement
Mission Statement

Our first and foremost objective is to help our clients reduce capital expenditures and maximize their technology investments.

history of mdsi
History of MDSi
  • Domestic & International Supplier (Voice and Data Comm.)
  • WBENC Certified Women-Owned Business
  • Telecommunications Equipment Reseller - 1990
  • Rack/Stack & Repair to OEMs – 1992
  • Stage/Configuration Services
  • Site Surveys, Install/De-install, Redeployment
  • Board-level Repair – Certified Engineers/Technicians
  • Spares Management
  • Supply Chain Services to End Client - 1997
  • First Reverse Logistics Client - 1995
  • Strong Inventory Management Systems
  • Strategic Services Growth: “Reverse Logistics” - 2000
      • 30+ Fortune 500/1000 Clients
      • Repositioned spares management direct to end client
mdsi value proposition
MDSi Value Proposition
  • Balance of Technical and Supply Chain Expertise: Centers of Excellence
  • Better Use of CAPEX:
    • Systemic and Professional Advocacy for Managing Technology Assets; Especially when technology assets are non-tethered
    • OEM Agnostic: emphasis is better management of spend (JIT Modeling).
  • Reduce OPEX:
    • Scale and Optimize the Supply Chain to drive down OPEX. (Spares, Rack/Stack, Decommissions, ETC.)
  • Create Scale by Investing in Automation:
    • Was designed to manage inventory of others
    • Provides Inventory Visibility
    • Improves the planning prowess around IT assets
    • Interacts with Client toolset
    • Automate technical professionals working with assets
    • Assist in Management of Other Vendors
mdsi business case targets
MDSi Business Case Targets
  • Establish capital reduction and cost avoidance targets.
  • Establish Spares Stocking Reduction Targets.
  • Operating Expense Monthly Targets.
    • Reductions based on maintaining optimum stocking levels.
    • Rapid & Effective Decisions on Aged Inventory.
  • Speed up the process:
    • Measure redeploy and spare turn – reduces capital necessary.
  • Take advantage of our resell position for lead time issues.
    • Proactive stocking of CCRE – reduce spend and idle capital.
services solutions
Services & Solutions

Full Inventory Management Services Offering

Partner Activity Coordination Tool“PACT”

Inventory Management Services

  • Web-based workflow and asset management software solution
  • Approximately 8 years and $5 million total investment to date
  • Codifies logistics experience and best practices in software
  • Hosted solution built on Microsoft Axapta technology platform
  • Feeds directly into existing ERP, CRM and SCM software systems for complete, easy IT integration
    • Uses SOAP and XML integration
  • Forward Deployment
  • Reverse Logistics
  • Redeployment
  • Consignment
  • Optimization
  • Disposal
  • Repair
  • Test & Upgrade
  • Stock Level Recommendation
  • Consolidated Procurement
  • Inventory Visibility
  • OEM Warranty
  • Site Audits & Inventory Consolidation
  • Inventory Maintenance & Consulting
  • Stage & Configuration
  • Decommission

Green Solutions

Equipment Sales

  • Purchasing and disposal of pre-owned & new telecommunications equipment on behalf of customers
  • “Four R’s” strategy – repair, reuse, redeploy, recycle
  • Think Green, Think MDSi
slide7
PACT
  • Real-time access to customer information
    • Dispatch & Order Status
    • Shipment Details
    • Inventory Visibility
  • Customizable to fit customer needs
    • 4 unique user defined fields
    • Account reporting subscriptions
  • Manages
    • Supply Chain Activity
    • Project Activity / Field Services
    • Financial Services
    • Field Returns
    • RMA Management
asset recovery services
Asset Recovery Services
  • All Services supported by:
  • Web Request
  • Recovery Call Center
receiving triage disciplines
Receiving Triage Disciplines
  • OEM Specific Projects or requirements (ALU, Ericsson, Cisco, Juniper, Etc.)
  • Kit Identification for Redeployment
  • Financial or Ownership separation:
    • Regulated vs. Non-regulated
    • BU, Geography, Dept. (with Hierarchy)
    • Country – Inter Company Support
  • Scrap vs. Resell Processing
  • Automated Pickup Notification of Proactive Shipment (with ASN)
  • Ability to track by Project Number
customer inventory management

Logical Dimensions

  • Physical Dimensions
  • Meta Information
Customer Inventory Management
  • Owner
  • Site
  • Asset Tag
  • Condition
  • Warehouse
  • HECI/CLEI
  • Disposition
  • Bin
  • Software Serial#
  • Serial #
technical certifications
Technical Certifications
  • Cisco Certifications
    • Cisco Certified Entry Networking Technician (CCENT)
    • Cisco Certified Design Associate (CCDA)
    • Cisco Certified Network Associate (CCNA) including Voice
    • Cisco Certified Design Professional (CCDP)
    • Cisco Certified Network Professional (CCNP) including Voice
    • Cisco Certified Internetwork Professional (CCIP)
    • Cisco Certified Security Professional (CCSP)
    • Cisco Express Foundation Design Specialist
    • Cisco Express Foundation Field Specialist
    • Cisco IOS Security Specialist
    • Cisco IPS Specialist
technical certifications1
Technical Certifications
  • Juniper Certifications
    • Juniper Networks Certified Associate Junow (JNCIA-JUNOS)
    • Juniper Networks Certified Internet Specialist (JNCIS-ENT)
    • Juniper Networks Certified Internet Specialist (JNCIS-SP)
    • Juniper Networks Certified Internet Professional (JNCIP-SP)
  • Dell Certifications
    • Dell Desktop Certifications
    • Dell Notebook Certifications
  • Avaya Certification
  • Safenet Certification
stage configuration and repair
Stage Configuration and Repair
  • Customer configuration application
  • Configuration building services
  • IOS/Software upgrades
  • Memory and flash upgrades
  • Refurbishment services
  • Power up, burn-in and complete system testing
  • Board level repair of out of warranty network and transport equipment
  • Power systems repair
remote enhancements and capabilities
Remote Enhancements and Capabilities
  • Centralized expertise and knowledge base
  • Centralized management of technicians and engineers
  • Automated & non-automated IOS installations/upgrades
  • Automated & non-automated configuration application
  • Power up, burn-in and complete system testing
  • 24x7 on call support & configuration capability
  • Multiple time zone support
  • Multiple language support
resell and recycle
Resell and Recycle
  • Selling and “Green” Disposing of Products are Part of the Full Cycle of Our Value Proposition
  • Superior Warehouse Management and Disposal Processes
    • Maintain and monitor stock levels across systems and sites
    • Reduce inventory shrinkage/ Reduce operating expense
    • Formal Green Program
  • MDSi has a strong track record for “sqeezing” the most out of your Capital
automation facility advantage
Automation & Facility Advantage
  • Less labor intensive
  • Fewer handlings
  • More “package friendly”
  • High speed camera tunnels with real-time package tracking updates and dimensioning
  • Unequalled throughput
  • Better information over the entire package life cycle

Our hubs and satellites are among the most automated in the industry and provide benefit to both customer and the company