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Leadership for Change 11 th May 2010

Leadership for Change 11 th May 2010. Christine Bamford Director of Leadership & OD, NLIAH, NHS Wales. Population 3 million. Health Budget $8.8bn. 80,000 Employees. Delivery of Health Reform. Unscheduled care Long Term Conditions Mental Health Medicine Management Care at Home

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Leadership for Change 11 th May 2010

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  1. Leadership for Change11th May 2010 Christine Bamford Director of Leadership & OD, NLIAH, NHS Wales

  2. Population 3 million Health Budget $8.8bn 80,000 Employees

  3. Delivery of Health Reform • Unscheduled care • Long Term Conditions • Mental Health • Medicine Management • Care at Home • e –patient

  4. Patient Power www.ted.com

  5. Feedback and reflection PDP review & reframe. “ManageMentor” skills Practice – work development experiences 1:1 coaching & peer e-mentoring Feedback from diagnostic processes Individual Learning to lead NHS Wales Talent Bank Recruitment & Selection Development Centre & 360 Self analysis and reflection Group Service Improvement Outcome Evaluation Experiential- learn by working together Action learning impact project Tutorial coaching and feedback Action learning impact project Core academic programme of blended learning Impact on Patient Care The Care to Lead Programme Organisational Change and Modernisation National priorities – DFL strategies & delivery targets Learning Design

  6. Academic Programme – University of London • Master level Leadership Modules • Assessment of Patient Project • Action Learning (Reg Revans)

  7. Ref. www.nbc.com Development Center • Making a difference in Leadership development requires innovation…

  8. 95% reported the programme had increased their personal effectiveness as a leader 97% reported the programme had increased their personal effectiveness as a leader Increase in Leadership Effectiveness 2006-07 2007-09 Source: Real World Group

  9. Percent 79% reported the programme had a positive impact on patients 88% reported the programme had a positive impact on patients Impact on Quality of Patient Care 2006-07 2007-09 Source: Real World Group

  10. Changing Behavior “One’s personality is one’s personality, but I’ve realised using a different leadership style can be more effective, and that’s a direct result of being on the program” Hamish LaingAssociate Medical Director

  11. Changing Behavior “This program has influenced my personal and professional behavior through looking at how others would perceive me, watching the way I behave in certain settings and recognising the impact I have on others in those settings.” “It’s made me understand that I need to work on areas of strength and also on areas that need some development support.” Andrew GoodallChief Executive

  12. Changing Behavior “The program puts the Health Service in context and enables you to apply healthcare policies into your daily practice.” “I particularly liked the structured emphasis of the program on four levels: your patients; your organisation; your staff and your own learning.” Eiri JonesDeputy Director of Nursing

  13. Thank you christine.bamford@wales.nhs.uk

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