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Session 1: Track 2

Session 1: Track 2. More Questions Than Answers – The Evolution of Office. The Evolution of Office. Agenda Panel Setting the scene Office 2007 Office 2010 Google Apps Discussion – this is for audience participation…. Final Thoughts. Panel. Roger Wagland – Clifford Chance

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Session 1: Track 2

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  1. Session 1: Track 2 More Questions Than Answers – The Evolution of Office

  2. The Evolution of Office Agenda Panel Setting the scene Office 2007 Office 2010 Google Apps Discussion – this is for audience participation…. Final Thoughts

  3. Panel Roger Wagland – Clifford Chance Application & Data Architect Richard Harris – Freshfields Bruckhaus Deringer US LLP US Regional IT Manager Eric Hunter – Bradford & Barthel LLP Director of Knowledge Management Nigel Blackwood – Wragge & Co LLP IT Director

  4. The Evolution of Office Agenda Panel Setting the scene Office 2007 Office 2010 Google Apps Discussion – this is for audience participation…. Final Thoughts

  5. Setting the scene MS Office and especially Word are key Law Firm applications MS Office 2010 is due on May 12th More choice – more decisions What version are you using?

  6. Setting the scene Microsystems survey*: 66 more firms will move to Office 2007 24 have already migrated 18 firms will make the move to Office 2010 84 firms planning to migrate 45 in global 100 *Microsystems newsletter 24 March 2010

  7. Setting the scene Can you afford to change? Can you afford not to change What about those key 3rd party apps How difficult will it be? Is SharePoint 2010 important for you

  8. Setting the scene Is it time to consider other options? Hosted Exchange and BPOS Cloud based services Is Windows 7 part of the plan? Is now the time for desktop virtualization? Is now the right time to do anything?

  9. The Evolution of Office Agenda Panel Setting the scene Office 2007 Office 2010 Google Apps Discussion – this is for audience participation…. Final Thoughts

  10. The Impact of Change Moving to Office 2007 Roger Wagland

  11. Aims & ObjectivesDeliver a single, standard desktop creating a platform for future change Aims Outcomes A single global desktop Down from four or more 3 DM systems to 1 4 template management systems to 1 600 apps down to 300 A single, global house style No custom code – almost! • Reduce complexity • Fewer applications • Fewer vendors • Fewer integration points • Increase standardisation • No custom code • Reduce cost • Support & Maintenance • Vendor licences • Development

  12. DriversThere are many business and technology drivers for making the change Technical Business Capability Client Delivery of a high quality, standard product Ease of use Interoperability Firm to client and back One office to another One law firm to another Document corruption Rule: the document crashes just before signing! • Ease of support • One set of global products • Cost reduction • Fewer vendors, few maintenance fees • Less custom code leads to fewer support calls and requests for change • Standardisation • Ease of future upgrade and change

  13. WorkflowCreate an intuitive, easy to use interface From this… …to this

  14. All that change...And then we took away Delta View! • Why? • Reduction of integration points • Fewer vendors • WorkShare professional was an incomplete product (at that time – early 2007) • High upgrade fee (for a product we already owned!) • Equivalent functionality in Word Compare (almost)

  15. PreparationWe knew this would be a challenge for the business so we prepared well • Product review • Reviewed Word Compare and Workshare Professional • Gap analysis against Delta View • Output and accuracy analysis • Six months of detailed analysis • Supported by Microsoft consultant • Tested both products against a range of complex documents in a range of languages – greater focus on Word compare • Training and tip sheets • Further testing across all regions and a 1 month pilot

  16. ImpactAnd still we had issues... • Perceived • It looks different • My comparisons don’t work • Why have IT decided to do this? • I want Delta View back • Reality • Open a Delta view RTF in Word and it shows additional changes • Footnotes – not re-numbered in the compare output • Numbering – some format issues (overcome with SP2) • Format was based on original document rather than revised – overcome with SP2)

  17. Functionality & no custom codeThere are gaps in Word compare and beware integration with DM systems • Delta View Gap Analysis • Save rendering sets • Document summary report • Print changes capability • Footnote numbering • Integration with DM5 • Outlook integration – cannot invoke compare directly • Custom code • Written our own DM5 integration • Writing our own print changes capability • Working with Microsystems to manage many of these functionality gaps

  18. Summary • We have achieved our goals • Reduced complexity • Reduced costs • Increased standardisation • There is further to go • Deliver missing usability requirements • Strengthen and broaden the comparison capabilities • We made the right decisions • US law firms that have moved to Office 2007 have had the same shared experiences

  19. The Evolution of Office Agenda Panel Setting the scene Office 2007 Office 2010 Google Apps Discussion – this is for audience participation…. Final Thoughts

  20. Office 2007 vs 2010 Weighing the options

  21. Current State Standardised Global Desktop (no images) Enterprise PC Management Solution (Empirum) Conventional PC desktop environment (mainly) Microsoft Enterprise Agreement Windows XP Office 2003 Exchange 2003 iManage 8.2 (Matter centric DMS) Change Pro (Comparison) Enterprise Vault (Email archiving) MRS / Avaya Modular Messenger (Unified Messaging) No Sharepoint

  22. What we know about future state Mixed client environment – thin, virtualised, conventional Exchange 2010 iManage 8.5

  23. Guiding Principles For Next Step Increase Resilience Improve Performance Enhance Functionality Reduce Costs Improve Security “Off the shelf” products and services

  24. Considerations Microsoft product lifecycles (http://support.microsoft.com/lifecycle) Our target deployment date (2011 onwards) Add-ins (vendor support) Template management (replace custom code) Training (majority of rollout effort) XML or Compatibility Mode? Evaluating “scary” new 2010 features! Co-Authoring Web / Server / Mobile

  25. Add-in Support Based on informal research done during April 2010

  26. MS all the way?! ll ll lll llll

  27. Conclusions Office 2010 will… Require significant training effort (just like 2007) Present less concerns about add-in support than 2007 Be proven and stable by the time we are ready to deploy Contribute more towards our guiding principles Enable new technologies Provide opportunities to simplify and better integrate our solutions Increase the time period before we have to think about the next Office upgrade! WE HOPE!

  28. The Evolution of Office Agenda Panel Setting the scene Office 2007 Office 2010 Google Apps Discussion – this is for audience participation…. Final Thoughts

  29. Google Apps and the Evolution of Office Real-Time Collaboration and Integration with Email, Docs, Calendar, and Sites Eric HunterDirector of Knowledge Management Bradford & Barthel, LLP

  30. Tactical and Strategic Investment • The road ahead • Where to invest? • When to invest? • Why invest in a SaaS and cloud-hosted system? • Cost savings and utility • A scalable environment

  31. How does the Google Apps platform integrate with your environment? What are the challenges? What are the benefits? Integration

  32. Collaboration Suite Why is Google Apps considered a collaboration suite?

  33. The Value in Collaboration • What value does this collaboration suite provide to your enterprise?

  34. How are your users impacted by the transition from Microsoft Office to Google Docs? Are they compatible? How will your clients by impacted? Google Docs and MicrosoftOffice

  35. Building yourDocument Management System • What opportunities are available in integrating Email, Calendar, and Sites into your DMS? • How will the Document Management System evolve as a result?

  36. Security

  37. The Evolving Paradigm

  38. Other Considerations • Strategic investment • Collaboration and integration • Cost savings and utility • Scalable growth potential • Staying ahead of the curve – the evolving paradigm

  39. The Evolution of Office Agenda Panel Setting the scene Office 2007 Office 2010 Google Apps Discussion – this is for audience participation…. Final Thoughts

  40. The Evolution of Office Agenda Discussion – this is for audience participation….

  41. The Evolution of Office Agenda Panel Setting the scene Office 2007 Office 2010 Google Apps Discussion – this is for audience participation…. Final Thoughts

  42. The Evolution of Office Agenda Final Thoughts ……….. THANK YOU

  43. Resources Office 2010: Product Guideshttp://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=e690baf0-9b9a-4c47-88da-3a84f3e9b247 Introducing Document Management in SharePoint 2010http://blogs.msdn.com/ecm/archive/2010/02/15/introducing-document-management-in-sharepoint-2010.aspx Compatibility mode in the 2007 Office system http://technet.microsoft.com/en-us/library/cc178998.aspx#section4 Microsoft Support Lifecyclehttp://support.microsoft.com/lifecycle Office 2007/2010 Ribbon Hero http://www.officelabs.com/projects/ribbonhero/Pages/default.aspx

  44. Resources Office Watch http://news.office-watch.com/ Mary-Jo Foley – All About Microsoft. ZDNet http://blogs.zdnet.com/microsoft/?tag=trunk;content

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