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This research focuses on urban road safety management in Flanders, Belgium, aiming to enhance policymaking to reduce road fatalities and injuries. The study examines the current legislation, policies, and collaborative efforts involving various stakeholders in the region. It emphasizes the importance of an integral approach, incorporating aspects such as infrastructure, education, enforcement, and self-assessment procedures to improve road safety. The implementation of Total Quality Management principles in local road safety management is explored, highlighting the key elements for organizational excellence. The research objective is to provide a structured framework for continuous improvement in road safety policymaking, aiming to reduce casualties and create a safer road environment.
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Localroadsafetypolicymaking in Flanders Towardsanintegralapproach Hans Tormans Transportation ResearchInstitute (IMOB) Hasselt University Wetenschapspark 5 – 3590 Diepenbeek,Belgium hans.tormans@uhasselt.be Tel: +32 (0)11 26 91 37
Road safety fact-sheet • EU: • Fatalities • 2009: 34.500 • 2008: 38.900 ( -11%) • 2001: 54.302 ( -36%) • 1991: 75.426 ( -54%) • Target 2000-2010: -50% • Injuries • 2008: 1.631.412 • 2001: 1.986.645 ( -18%) • 1991: 1.907.125 ( -14%) Source: CARE
Road safety fact-sheet Source: CARE
Road safety fact-sheet • Belgium (2008) • Fatalities: 904 (2000-2008: -36%) • Injuries: 64.436 (2000-2008: -5%) • Target 2010: 500 fatalities • Flanders (2008) • Fatalities: 495 (2000-2008: -43%) • Injuries: 41.072 (2000-2008: -10%) • Target 2010: 250 fatalities • Inside built-up areas • Flanders: 49,8% of fatalities • Pedestrians/bicyclists • Children and elderly Source: Statbel
Urban Road Safety Management • Legislation/policy plans • European • Federal • Regional • Provincial • Local • Urban transport policymaking • 308 municipalities • Politicians – town council • Administration • 118 police zones • Public transport providers (De Lijn, NMBS) • Stakeholders • Users
Urban Road Safety Management • Covenant-policy (°1996) • Voluntary agreement • Collaboration, consultation, participation and harmonization • Coordinated allocation of resources • Multimodal approach • Partners involved: • Flemish Government • Municipal authorities • De Lijn (PT) • Provinces and ‘third parties’ • Outcome: • Local mobility plans • Coordination of mobility projects (modules)
UrbanRoadSafety Management • Evaluation (Polders, 2010) • Strengths • Clear vision • Motivation • Participation • Coordination • Weakness • Political continuity • Internal conflicts - Mutual recognition • Know-how • General municipal policy
Research objective • Methodological approach • Not just remedy, but address at the source internal organization • Self-assessment procedure • Framework = Total Quality Management “A comprehensive and structured approach to organizational management that seeks to improve the quality of products and services through ongoing refinements in response to continuous feedback.” Aim: “Road to excellence”
Total Quality Management • Key elements: • customer orientation • commitment and leadership of senior management • planning and organization • using quality management techniques and tools • education and training • involvement and teamwork • measurement and feedback (Vinni, 2007)
TQM in local RS-management TQM Benchmark RS plans
Organization • I. User needs • Collect • Analyze • Use
Organization • II. Leadership • Communication • Dedication • Coordination
Organization • III. Policy planning • Preparation • Background • Vision • Elaboration
Organization • IV. People and resources • HRM • Financial mgt. • Empowerment and delegation • Data mgt. • Process mgt. • Daily mgt.
Road Safety Actions • V. Infrastructure and engineering • Trigger • Preparation • Involvement and collaboration • Follow-up
Road Safety Actions • VI. Education and behavior • Education • Sensitization • Information
Road Safety Actions • VII. Enforcement • Context • Planning • Registration
Analysis • VIII. Results • Key activities • Residents • Users • Co-workers
Analysis • IX. Self-assessment and follow-up • Instruments • Level • Adjustments • Management of change
Levels of development • Ladder of maturity Phase 4: integral Phase 3: system oriented Phase 2: isolated Phase 1: ad-hoc
Levels of development Ad hoc Integrated Isolated System oriented
Conceptual model Phases (3) • Organization: “Behind the screens” • Road safety actions: “Context and content” • Analysis: “Feedback”“What” and “How”? modules (9) aspects (35) points of interest (140) Levels of development (4) • Ad hoc • Isolated • System-oriented • Integrated
Tool objectives • Framework for continuous improvement • Allow policymakers to self-assess their organization and performances in a structured manner • Involve (all) stakeholders in the organization’s development • Identify both points of attention and good practices • Create platform for benchlearning • Ultimate goal: • raise level of road safety in our society in a sustainable way and reduce the number of road casualties
Procedure • Implementation • Standardized (web based) questionnaires • Context • Modules • Independent assessment by stakeholders • Official • Politician • Local police force • Consensus meeting • Feedback meeting
Conclusion • Output • Visual representation of levels of development • Policy advice • Facilitate continuous improvement • Create breeding ground for discussion • Reveal points of attention • Recognition of good examples and good practices • Create medium for interaction and communication • No scores/judgments/comparisons… but motivation! • Tool can never be a goal as such!
Thank you for your attention! Hans.Tormans@UHasselt.be