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LEADER or Manager?

The Qualities of Each, T he Challenge to be Good at Both. LEADER or Manager?. Patrick J. Gossman , Ph.D. Deputy CIO, Wayne State University ACM SIGUCCS, Chicago November 4, 2013. Why are we here today?. Yes, I do have things to share….  My hopes….. Learn from each other

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LEADER or Manager?

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  1. The Qualities of Each, The Challenge to be Good at Both LEADER or Manager? Patrick J. Gossman, Ph.D. Deputy CIO, Wayne State University ACM SIGUCCS, Chicago November 4, 2013

  2. Why are we here today? • Yes, I do have things to share….  • My hopes….. • Learn from each other • Take time to reflect upon our own behavior, skills and value sets • Leave with at least one insight that will improve our lives and that of others • What are your expectations?

  3. Show of hands… • Are leaders and managers different? • Must you be both? • Can you be both? • Must you be a manager to be a leader? • Is it better to be a leader than a manager?

  4. Perhaps the “old” vision… Source: http://www.lolwall.co/lol/2647222

  5. SOURCE: http://www.toondoo.com/cartoon/2071116

  6. SOURCE: http://www.toondoo.com/cartoon/2071116

  7. A more complementary view

  8. Another view... Source: http://jobacle.com/blog/leadership-vs-management-quiz-answers.html by Andrew G. Rosen

  9. Can you be both? • One side says: Inseparable • Not the same thing, but go hand in hand • Linked, complementary • Any effort to separate the two is likely to cause problems…. • Another view: Cannot be good at both

  10. Bosses Managers Manage High Level Executives Prophets? Lead

  11. Difficult to be good at both • Leaders, in looking ahead, can fail to pay close enough attention to their people • People go to work for a company • People stay or leave because of their manager • Healthy organization? Gallup’s 12 questions

  12. The Twelve Questions • Do I know what is expected of me at work? • Do I have the materials and equipment I need to do my work right? • At work, do I have the opportunity to do what I do best every day? • In the last seven days, have I received recognition or praise for doing good work? • Does my supervisor, or someone at work, seem to care about me as a person? • Is there someone at work who encourages my development? First, Break All the Rules, Buckingham and Coffman 1999

  13. The Twelve Questions • At work, do my opinions seem to count? • Does the mission/purpose of my company make me feel my job is important? • Are my co-workers committed to doing quality work? • Do I have a best friend at work? • In the last six months, has someone at work talked to me about my progress? • This last year, have I had opportunities at work to learn and grow? First, Break All the Rules, Buckingham and Coffman 1999

  14. Gallup metastudy • Top performers do stay or leave depending upon their manager • Productivity is linked to happiness of employees

  15. Happier = more productive HIGH Ideal Productivity Sweat Shop Country Club LOW LOW HIGH Employee Happiness

  16. The Manager/Leader • So what skills, qualities, behaviors are best? • What do you look for? • Let’s compare your list with results from others….

  17. View from employees Source: anesecavanaugh.com

  18. View of executives Source: anesecavanaugh.com

  19. How to avoid this?

  20. Pathway to Leadership • Pathway to Leadership • See yourself as a leader • Have a purpose • Passion • Prepare/Read/Reflect • Know /remake yourself • Values

  21. Words from a colleague • Managers work from authority • Leaders don’t necessarily have authority • Anyone can exhibit leadership

  22. Suggested Reading • The One Minute ManagerKenneth H. Blanchard and Spencer Johnson, 2003 • First, Break All The RulesMarcus Buckingham and Curt Coffman, 1999 • The 7 Habits of Highly Effective PeopleStephen Covey, 1989 • Principle-Centered LeadershipStephen Covey, 1990/1991 • Good to Great (and supplement for social sectors)Jim Collins, 2001 • Primal LeadershipD.GolemanA.McKee R. E. Boyatzis, 2002/2013

  23. Patrick J. Gossman, Ph.D. Deputy CIO Research, Community & Special Projects Computing & Information Technology Wayne State University Detroit, MI 48202 (313) 577-2085 pgossman@wayne.edu

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