Understanding Goodwill Industries International A Network, A Family, A Brand Dave BarringerVP, Member RelationsGoodwill Industries International
Goodwill Industries today - $2.5 Billion in Revenues 171 Local Goodwill agencies in North America Presence in 20-plus other countries More than 1,200 stores
The Goodwill Business Model at a Glance - -Only 5 percent of income is Fund Raising -We collect more than 1 Billion Pounds of textile goods per year -About 55% (more than $1.5 Billion) from Retail of used goods -Government and business contracts, fees for services -Assigned Goodwill territory – critical success factor!
But Here is What We Really Do… Job Training and Career Services for: People with Disabilities Disadvantaged Populations: Immigrants/No English Little or No Education Ex-Offenders Seniors, Youth Little or no Work History Welfare History
Goodwill helps a person find a good job every52 Seconds of every business day.
Lasting Principles Local Accountability, Leadership Assigned Territory from GII A “Delegate Assembly” Governance
Even “no-option dues” must prove value – ask any former CEO!
Everyone has a vital role to play in a Membership organization: • Best – and worst – practice sharing • Brand responsibility • Representing the group to Congress, media, etc. • Collaboration is vital across territories
What about dues? • How much? • How figured? • Tough choices – who decides? • Collection problems, consequences
Other important parts of the puzzle: • Member Agreement • By-laws • Conference of Executives – training, fellowship
After a Century, What Would We Do Different? • Not as many members • Better alignment of mission and brand identity • Insist earlier on common brand usage