Email Archiving: Why Outsourcing Makes $ense

1. Email Archiving: Why Outsourcing Makes $ense

2. Email Archiving Why? – What are the Driving Forces

3. Market Pressures • Compliance • Regulations • Deadlines for Compliance • 46% of All Organizations have had email requested during discovery • Corporate Governance • The right thing to do • Tip of Iceberg • Structured v Unstructured

4. Email Archiving Part of your overall email records strategy.

5. Email Archiving Objectives • Email archiving should: • Be part of an overall Enterprise Records Management program • Offer the three main attributes of compliance • Trustworthiness • Scalability • Ease of use • Not impact your day-to-day operations

6. Enterprise Records Management:A Complete Strategy Enterprise Records Management

7. Enterprise Records Management:A Complete Strategy Enterprise Records Management Systems Recovery

8. Enterprise Records Management:A Complete Strategy Enterprise Records Management Systems Recovery Replication Restart

9. Enterprise Records Management:A Complete Strategy Enterprise Records Management Systems Recovery Replication Restart Archiving

10. Enterprise Records Management:A Complete Strategy Enterprise Records Management Systems Recovery Replication Restart Archiving Processes and Procedures Management Services

11. Email Archiving Approaches

12. Assessing Your Options Email archiving can be managed using the following approaches: • Backup to Tape • Archiving Technology • Service Provider How does each option measure up when it comes to trustworthiness, scalability and ease of use?

13. Backup to Tape (Build) • Email system is periodically backed up to tape

14. Backup to Tape • Email system is periodically backed up to tape • Restores to system for database rebuild

15. Backup to Tape • Email system is periodically backed up to tape • Restores to system for database rebuild • For discovery, new system is needed

16. Backup to Tape: How Does It Measure Up? Trustworthy? • Magnetic tape is not compliant Scalable? • Time to recovery/restart from tape is lengthy Easy to use? • Requires a second system

17. Archiving Software Archiving Technology (Buy) Retrieved and Indexed Filtered and Stored Email Server CAS Compliant Storage

18. Archiving Software Archiving Technology Discovery and Retrieval Email Server Retrieved and Indexed Filtered and Stored End User CAS Compliant Storage Admin Supervisor

19. Archiving Technology:How Does It Measure Up? Trustworthy? • Compliance-certified storage Scalable? • Refresh and scalable • Point solution Easy to use? • Discovery issues

20. Service Provider (Partnering) Email Server Network Firewall Firewall Archiving Service 7X24: Hardware/Software/Management/Network

21. Service Provider: How Does It Measure Up? Trustworthy? • Yes—compliance-certified storage + third party Scalable? • Yes—technology transparent Easy to use? • Yes—discovery services + “clean hands”

22. Email Archiving Options At A Glance OPTION 1: Backup to Tape OPTION 2: Archiving Technology OPTION 3: Service Providers Trustworthy? Not compliant Compliant Third party Scalable? Excess time Point solution Managed Easy to use? Second system Discovery issues Clean IT hands

23. Email Archiving Build – Buy -- Partnering

24. Why Partnering Makes $ense ROI • Avoidance of capital expense Skills and staffing • Augmentation of your internal capabilities • Access to largest scope of skills Ease of use • Discovery services • “Clean hands”

25. Email Archiving: Build – Buy -- Partnering Lenny Monsour Product Manager – SunGard Managed IT Services