A systematic approach to problem solving is beneficial in addressing both reactive and proactive problems.
When do we use this process? • When the persons who have responsibility and resources for addressing the problem are committed to resolving it • When the problem warrants the effort and resources required to make significant change • When you have sufficient information to begin the process
Problem-Solving Steps • Identify the Problem • Gather Information • Clarify the Concern • Reach Agreement on Problem • Stay Away From Blame
Problem-Solving Steps • Brainstorm Possible Solutions • Generate as many solutions as possible • Be creative • Avoid Judgment • Evaluate Possible Solutions • Discuss fesability • Person implementing must agree • Which solution would have most positive results
Problem-Solving Steps • Choose a Solution • Be sure of consensus • Set a time-line • Assign Responsibilities • Write an Action Plan • Establish Evaluation Plan • Plan for Follow-up
Differentiating classroom-specific and schoolwide collaborative problem-solving • Classroom specific problem solving Involves educators seeking strategies that will impact the success of the whole class, academically and/or behaviorally • Examples include addressing classroom curricular, discipline and/or attendance issues • School wide problem-solving involves addressing a systemic issue that affects the entire staff and student body • One example might be developing a math or literacy curriculum for the school that is in need of improvement
Task #1 • Divide into groups of four and select one group member to be the problem identifier. • This person is to describe a specific problem (real or fictitious) that he or she is encountering with a student. • The other members must identify their role (i.e. special educator, parent, administrator, colleague,etc . • Through discussion and asking questions, try to determine whether this is more a school-wide or a classroom-specific problem. • Follow the problem-solving steps, using the attached form.