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Problem Solving

Problem Solving

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Problem Solving

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  1. Problem Solving

  2. SCENARIO You are the wing commander for an Education and Training base. Due to base closures and training requirements, you must find dormitory space for 5,000 additional trainees starting next year.

  3. Overview • Definition • Process • Recognize The Problem • Gather Data • List Possible Solutions • Test Possible Solutions • Select Best Solution • Implement Solution

  4. Definition The Six-Step Problem-Solving definition: A six-step systematic approach to analyzing and identifying probable solutions to a problem environment

  5. Problem Solving Really - Recognize problem Good - Gather data Leaders - List solutions Test - Test solutions Several - Select best one Ideas - Implement solution

  6. RECOGNIZE THE PROBLEM

  7. Recognize The Problem INDIVIDUAL PROBLEM OBSTACLE GOAL

  8. Recognize The Problem SCENARIO You are the wing commander for an Education and Training base. You have a problem. Due to training requirements for the next five years, you must increase dormitory/living space for 5,000 more people a year. What is the best way to accomplish this goal?

  9. Recognize The Problem SCENARIO Key Aspects Due to training requirements for the next five years, the Air Force must increase dormitory/living space for 5,000 morepeoplestarting next year.YOU are the project manager who must ensure this happens. What is the best way to accomplish this goal?

  10. State The Problem “How can dormitory/living quarters be increased to accommodate 5,000 more trainees?”

  11. GATHER DATA

  12. Gather Data FACTS - Observed truths about situation CRITERIA - Boundaries DEFINITIONS - Explain unfamiliar terms ASSUMPTIONS - Statements that may or may not be true

  13. Facts • Your base can currently accommodate 10,000-trainees per calendar year. • You have one-year to prepare for 5,000 additional trainees. • The base annex, 20-minutes away, can accommodate 3,000 trainees per calendar year.

  14. Criteria • The Air Force needs you to accommodate 15,000 trainees per year. • 12 months are available in which to meet our goal.

  15. DICTIONARY Definitions • Dormitory – ample living space with a bathroom, bed and closet.

  16. Assumptions • Your base is currently at its maximum capacity. • We can use existing facilities, as new ones will take more than one year to build and cost way too much.

  17. LIST POSSIBLE SOLUTIONS

  18. List Possible Solutions The best possible solution to any problem can only be derived after considering several alternatives. Be creative. If you can imagine it, you can achieve it!

  19. Barriers • Habit - “No need to change, I like doing it • this way.” • Fear - “Scared to bring up new ideas or raise • it to a higher authority?” • Inertia - “Lack of desire to expend the • energy to change.” • Prejudice - “Preference for one’s own ideas • or dislike for others.”

  20. List Possible Solutions 1) Build new dormitories for additional trainees. 2) Use the base annex for additional trainees. 3) Use off-base facilities: commercial hotels and motels 4) Send the trainees to another base capable of handling the additional people. 5) Shorten training to ensure more weeks for room availability. 6) Triple-up trainees in rooms equipped for two people.

  21. TEST POSSIBLE SOLUTIONS

  22. Test Possible Solutions • Test each possible solution against the criteria; will it work? • Total criteria comes from your frame of reference, your goal, the nature of the obstacle, and from outside sources

  23. Test Possible Solutions Can we implement this solution? Can we afford this solution? Will this solution work?

  24. SELECT BEST SOLUTIONS

  25. Select The Best Solution DEFINE ADDITIONAL CRITERIA 1. The training mission cannot be manipulated by this transition. 2. Base fire regulations don’t allow for three occupants to reside in current dorm rooms.

  26. Select The Best Solution • Use both the annex and commercial hotels until new dorms can be built in two years. • This solution meets all of the criteria. • How do we implement it?

  27. IMPLEMENT THE SOLUTION

  28. Problem Solving IMPLEMENT THE SOLUTION Documentation Training Resource Allocation Control

  29. Summary • Definition • Process • Recognize The Problem • Gather Data • List Possible Solutions • Test Possible Solutions • Select Best Solution • Implement Solution