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Expert Public Involvement & Conflict Resolution Services

Transforming interactions from ornery to productive. Specializing in meeting facilitation, media relations, conflict resolution, education campaigns, and public outreach. Trust us to manage public relations seamlessly. Contact us today!

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Expert Public Involvement & Conflict Resolution Services

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  1. From ornery folks to impatient reporters “What is it you said you do again?”

  2. Who is this guy anyway? The Langdon Group • www.langdongroupinc.com Justin Smart • 801-201-8668 • jsmart@langdongroupinc.com

  3. “So, what do you do?” “I manage public involvement.” Meeting/group facilitation Public outreach Media relations Public meetings Conflict resolution One-on-one sessions Educational campaigns Mediation Website management Public relations Social media “I’m a procurement officer.”

  4. Conflict…Inevitable & Manageable Active Listening Psychological Procedural A Simple Triangle* Interests The Three P’s Substantive * Model developed by Christopher Moore Positions vs. Interests

  5. Media…Also Inevitable & Manageable • Trust your PIO • Stay on message • Tell the truth When the media calls…

  6. Questions & Discussion Justin SmartThe Langdon Group801-201-8668jsmart@langdongroupinc.comwww.langdongroupinc.com

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