1 / 101

Spoken English for International Business

Spoken English for International Business. Episode One: Arrival of the Americans Comprehension questions: Section 1 1. Who is Kang Li? Who is Zhonghua Yang? 2. Where were they at the beginning of the story? 3. Who were they waiting for? Where were the guest from?

fedora
Download Presentation

Spoken English for International Business

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Spoken English for International Business • Episode One: Arrival of the Americans • Comprehension questions: • Section 1 • 1. Who is Kang Li? Who is Zhonghua Yang? • 2. Where were they at the beginning of the story? • 3. Who were they waiting for? Where were the guest from? • 4. Did the hosts know the guests before?

  2. Episode one:Section 2 • 5. When did Mr. Bowen arrive? • 6. Were the hosts and guests glad to see each other? Why? • 7. Why did Mr. Li have to leave earlier?

  3. Episode one: Section 3 • 8. What was Mr. Bowen’s preference for seat? • 9.Where was the airport? • 10. Why was Mr. Yang amazed? • 11. In what kind of hotel were the guest going to stay?

  4. Topic for discussion • 1. If you have guests coming from afar, do you usually go to airport or railway station to meet them? • 2. Do you think it is important to meet your guests at the airport or the railway station when they arrive and see them off when they leave? Justify your answer.

  5. Episode Two • Comprehension questions: • Section 1 • 1. What did Mr. Yang do first after arriving at the hotel? Why? • 2. What did Mr. Yang reserve for the guests? • 3. What kind of rooms did the guests prefer? What did they actually have? • 4. How did the guests and their baggage get to their rooms?

  6. Episode Two: Section Two • 5. How did Mr. Bowen like his room? • 6. What did Mr. Yang want to discuss with the guests? • 7. How long would the guests stay in China? • 8. What would they do for the first two days? Why? • 9. What would the Americans do in the afternoon? • 10. Who was Mr. Wang? Why was Bowen interested in an interview with him?

  7. Episode Two: Section 3 • 11. What would Mr. Dewey do in the afternoon? Why • 12. What was planned for the evening? Who would attend? • 13. What was the plan for the next day? • 14. Why was Mr. Bowen so excited about the tour on the Tiananmen Gate?

  8. Episode Two:Section 4 • 15. Where would they go next? • 16. Would Mr. Bowen go there? Why? • 17. What was arranged for the following evening? • 18. What would they do from Tuesday on? • 19. What did Mr. Yang do after he finished going over the itinerary?

  9. Topic for discussion • 1. Do you usually have an itinerary for your visiting relatives, friends or business acquaintances? If you do, how is the itinerary worked out? What items are usually included in the itinerary? Are itineraries for your business acquaintances different from those for your relative and friends

  10. Episode 3: At the Dinner • Section 1: • 1. Where was the dinner? • 2. What were the titles of the people attending the dinner?

  11. Episode 3: Section 2 • 3. What kind of drinks did the attendant have to offer? • 4. Why was Mr. Bowen surprised? • 5. What other changes did Mr. Bowen notice? • 6. What did Mr. Li suggest for the use of chopsticks? • 7. What did the guest decide to use? Why

  12. Episode 3: Section 3 • 8. Why was Mr. Dewey so good at using chopsticks? • 9.What did Mr. Li toast to? What was Mr. Bowen’s toast to? • 10. What was Mapodoufu?

  13. Episode 3: Section 4 • 11. Why was Mr. Li’s joy beyond expression? • 12. Why was Mr. Bowen a pioneer in the US trade with China? • 13. How had the relationship between the companies been since their first contact? • 14. What was Mr. Li’s belief? • 15. What did he toast to?

  14. Episode 3:Section 5 • 16.What was Mr. Bowen told about the Chinese? • 17. What was his impression now? • 18. What joke did he crack? • 19. What was he excited about? • 20. What would he like to do? • 21. What was his toast to?

  15. Episode 3: Section 6 • 22. Why couldn’t the guest have more food? • 23. What was served at the end of dinner? • 24. How did the guests enjoy the dinner?

  16. Episode 4: Sightseeing • Section 1: • 1.How did Mr. Bowen and Mr. Dewey feel about the Tiananmen Gate? • 2. Why did the emperors build the gate? • 3. What was Mr. Dewey’s comment? • 4. What has the gate witnessed? • 5. Why is the gate important to the Chinese?

  17. Episode 4: Section 2 • 6. What are the buildings on and around the square? What are they for? • 7. What did Mr. Bowen find amazing? • 8. Did Mr. Yang agree with Mr. Bowen? Why? • 9. How did the guests feel at the end of the gate tour?

  18. Episode 4: Section 3 • 10. Where did they go next? • 11. Why did Mr. Bowen have to leave? When would he see Mr. Yang again? • 12. As what is the former imperial palace better known in the Western countries? Why? • 13. How is the palace made up? What are the functions of the different courts? • 14. Why are there 9,999 rooms in the palace? • 15. How large is the palace? • 16. What was the Hall of Supreme Harmony for?

  19. Episode 4: Section 4 • 17. How did Mr. Dewey feel about the throne? • 18. What were the Hall of Central Harmony and the Hall of Preserving Harmony for? • 19. What were the purposes of the imperial examination?

  20. Episode 4: Section 5 • 20. How was the marble ramp made? • 21. What was unusual about it? • 22. How was it moved to Beijing? • What was Mr. Yang’s suggestion at the end of the tour?

  21. Episode 5:The NegotiationStarts • Section 1 • 1. How did the Americans enjoy the sightseeing? • 2. Did they have any complaints? • 3. When they came to the negotiation, did they still suffer from jet-lag Why? • 4. What did Mr. Li suggest?

  22. Episode 5:Section 2 • 5. What was Mr. Li’s hope? • 6. What did Mr. Bowen’s fax of June 2 say? • 7. What was Mr. Li’s attitude? • 8. What was Mr. Li’s suggestion for the new contract? • 9. Did Mr. Bowen agree? Why? • 10. What was Mr. Li’s explanation? • 11. Was Mr. Bowen convinced? Why? • 12. According to Mr. Li, how competitive were Dafa blouses in terms of price? • 13. What was Mr. Bowen’s only worry?

  23. Episode 5: Section 3 • 14. What did Mr. Bowen suggest next? • 15. What was Mr. Li’s offer? • 16. How did Mr. Bowen respond? • 17.How did Mr. Bowen and Mr. Dewey feel about Mr. Li’s offer? • 18. Why did they feel so? • 19. Why did they feel so? • 20. What took time to find out, according to Mr. Li? • 21. Why did Mr. Bowen send the inquiry to Dafa?

  24. Section 3 • 22. What would be a competitive price for Mr. Bowen? • 23. Why were Dafa blouses worth more than Mr. Bowen’s counter-offer? • 24. How did Mr. Li convince Mr. Bowen that Dafa blouses were better than the Filipino ones?

  25. Section 4 • 25. Why did Mr. Bowen agree to make a concession? • 26. How did Mr. Li think of the concession? • 27. What would happen, in Mr. Bowen’s opinion, if the price was raised any further? • 28. Did Mr. Li think Mr. Bowen was serious? Why? • 29. How did Mr. Bowen counter Mr. Li’s argument? • 30. What did Li do to show his goodwill? • 31. What was Mr. Mr. Bowen’s response? • 32.Who should, according to Mr. Li, make the next move? • 33.What kind of situation did Mr. Bowen think he was in? • 34. What did Mr. Li propose to break the deadlock? • 35. What did they discuss next?

  26. Episode Six:Price and Terms of Payment • Section 1 • 1. What did Mr. Li suggest for the terms of payment? • 2. Why did Mr. Bowen want to make a change? • 3. Why would L/C give the best protection to the exporters? • 4. Why was the case different with Willshire Fashion? • 5. Why was Mr. Li reluctant to accept D/A or D/P?

  27. Section 2 • 6. How did Mr. Bowen explain his position? • 7. Do you agree with Mr. Li that a business firm’s future is somewhat unpredictable? • 8. Why couldn’t Mr. Bowen go along with Mr. Li? • 9. What did he suggest? • 10. What did Mr. Li suggest?

  28. Episode Six:Section 3 • 11. What news did Mr. Li have for Mr. Bowen in the afternoon? • 12. Why did Mr. Li accept Mr. Bowen’s proposal for terms of payment? • 13. What did he hope? • 14. What did he suggest they discuss next? • 15. What did the two sides differ in when Mr. Li was reviewing their negotiation? • 16. Who, according to Mr. Li, should take the next step?

  29. Episode Six: Section 4 • 17. How did Mr. Bowen respond? • 18. Why did Mr. Li take the risk in terms of payment? • 19. What was Mr. Bowen’s concession? • 20. Why did Mr. Li think Mr. Bowen was too pessimistic? • 21. Did Mr. Bowen make further concessions? • 22. What did Mr. Yang suggest when the negotiation came to a deadlock?

  30. Episode Six: Section 5 • 23. What did Mr. Li do during the break? What did he find? • 24. What didn’t he like to see? • 25. What did he propose? • 26. Did Mr. Bowen accept the proposal at first? • 27. Why did he finally accept it? • 28. What was the final agreement?

  31. Activities • 1. Work in groups of three. Plan a trip to Qingdao. Talk about the transportation, length of stay, accommodation and other related arrangements for the trip. Don’t stay on one topic for too long. See who can change and return to the original topics most often and most appropriately. • 2. Work in pairs. One of you represents a Chinese company exporting toys, the other an American toy wholesaler. Negotiate an agreement on exporting 20,000 toys cars to the USA.

  32. Role Play • Work in groups of four. Two of you act as Chinese exporters and the other two as Canadian importers. Give each of you an appropriate title. The Canadian want to buy 30,000 pounds of Chinese black tea. Now, negotiate for an agreement on this. Each side should prepare well for the negotiate. You are free in conducting the negotiation, but make sure that all the expressions you use are appropriate. The most important thing is: make the negotiation realistic.

  33. Episode Seven: Delivery and Claim • Section 1 • 1. How did Mr. Li and Mr. Bowen differ on delivery? • 2. Why couldn’t Mr. Li promise to deliver earlier? • 3. Why did Mr. Bowen insist on early delivery? • Why would it take so long to clear the customs?

  34. Episode Seven: • Section 1 • 1.How did Mr Bowen differ on delivery? • 2.Why couldn’t Mr Li promise to deliver earlier? • 3.Why did Mr Bowen insist on early delivery? • 4.Why would it take so long to clear the customs?

  35. Section 2 • 1.Why couldn’t Mr Bowen have placed the order earlier? • 2.What were the garments makers competing in ? Why? • 3.Why was it difficult for Mr Li to deliver earlier? • 4.What did Mr Bowen suggest? • 5.What was the date of delivery they mutually agreed upon?

  36. Section 3 • 1.How had the relationship between Dafa Garments and Willshire fashion been in the past years? • 2.Why did Mr Bowen insist on the inclusion of a claim clause? • 3.What example did Mr Bowen use to support his argument? • 4.According to Mr Bowen, what might be the main causes for claims?

  37. Section 4 • 1.What kind of problems did Dafa Garments have in quality? • 2.What was Mr Li’s explanation? • 3.Was it satisfactory to Mr Bowen? Why? • 4.Did Mr Bowen insist on the claim clause so that someday he would invoke it? What was his reason? • 5.What kind defects did Mr Bowen list?

  38. Section 5 • 1.What was Mr Li’s way to categorize the defects/ • Section 6 • 2.What were the penalty rates Mr Li proposed? • 3.What was Mr Bowen’s schedule for penalty? • 4.How did Mr Li respond to Mr Bowen’s schedule? Why?

  39. Episode Eight • Section 1 • 1.What did Mr Li and Mr Bowen do in the following morning? • 2.How did Mr Li fell about the contract? • 3.In Mr Bowen’s opinion, what should be done to further their relationship? • 4.What has changed in the requirement for delivery? • 5.What would happen if clients’ needs were not satisfied? • 6.What problem did Mr Li have in speeding up delivery?

  40. Section 2 • 1.Would new machines make a difference? Why? • 2.Why didn’t Mr Li buy newer and better machines? • 3.Could Mr Li take out a hard currency loan in China?

  41. Section 3 • 1.What was the option which often came to Mr Li’s mind recently? • 2.Was Mr Bowen enthusiastic about the option? Why? • 3.What would be the benefit to Mr Bowen if this option worked out? • 4.What did Mr Li suggest for the time being? • 5.What would the letter of intent say?

  42. Section 4 • 1.When did Mr Bowen call Mr Li? • 2.What had he done after he returned to the US/ • 3.Did Mr Bowen’s colleagues like the idea of compensation trade?

  43. Section 5 • 1.What were Mr Bowen’s colleagues concerned about? • 2.Did Mr Li understand the implications? • 3.What did Mr Bowen’s colleagues suggest? What was the rationale? • 4.Was Mr Li convinced at once? • 5.What was Mr Bowen’s explanation? • 6.What did Mr Bowen suggest?

  44. Section 6 • 1.What else did Mr Bowen suggest? • 2.When, in Mr Bowen’s opinion, should Mr Li go to the US? • 3.What did Mr Bowen ask Mr Li for at end of the telephone conversation? What would be instruct his secretary to do?

More Related