System Center Essentials: Overview & Architecture

1. System Center Essentials:Overview & Architecture Mike Peers Partner Solution Sales Specialist Microsoft Corporation

2. Agenda • Overview • Architecture • Deployment and Planning • Remote Management • Pricing and Licensing • Schedule

3. Mid Market IT Challenges “Email is critical for my company, server downtime is bad for business” “Software installation for desktops should be quick and easy – it’s not!” “Keeping OS and applications updated with the latest patches is time consuming.” “End-user troubleshooting is manual for us –telephone, email, and remote desktop in XP” “Our hardware and software inventory is in spreadsheets, it’s hard to pull it all together”

4. Addressing IT Challenges Update management for Windows and Applications as well as third party updates Get and stay secure Complete monitoring, with knowledge for servers, desktops, network devices and hardware Keep my environment up and running Diagnostics tasks, reporting and deploy end user software Hardware and software asset inventory and reporting Resolve end user issues Keep track of what I have

5. System Center Essentials 2007Unified solution for Midsize businesses (25-500 PCs, Up to 30 Servers) Monitoring, updating, and asset tracking to keep your IT environment secure and up-to-date A unified solution with a single console for managing your servers, clients, hardware, software, and IT services Unified Experience Easy to prepare, deploy and configure. Simple execution of complex management tasks like troubleshooting end user issues, and server and client software deployment. Proactive Management Increased Efficiency

6. Management Products IT Specialist Do It Yourselfer (DIY)* IT Generalist User info/persona Manages server as secondary responsibility Manages server as primary shared responsibility 1-2 full time IT Generalists 5-10 full time IT Generalists with some area of focus Specialists per workload Home Users Small Business Enterprise MS Segment Core Midmarket Lower Midmarket Upper Midmarket 250 50 100 10 500 25 # of users

7. Foundation Technologies • SCE foundation technologies: • Operations Manager 2007 • Windows Server Update Services 3.0 • SQL Server 2005 • Microsoft Update *Support for virtualized computers

8. Solution Architecture

9. Out-of-the-box Wizards 10 click setup Upgrade Windows Server Update Services 2.0 and 3.0 • Upgrade Support for Operations Manager 2005 Demo Increased Efficiency • Flexible SQL Server • Configurations • remote vs. local) Integrated install of monitoring, change & configuration management, and databases Interactive Pre-requisite checker to analyze readiness

10. Summary Reports for your Computer Groups • Centralized computer views with tasks, health inventory, deployment status • Powerful grouping methods for dynamic or static membership • Multi-factor health model combining monitoring, updates and software status Demo Unified Experience • Automated Daily Health Report Email • In-line reports for availability, performance, inventory, software and update deployments

11. Updates or Add/Remove Programs Complete monitoring, with knowledge and in-line tasks for servers, desktops, network devices and hardware Troubleshooting with diagnostic tasks and reporting Hardware and software asset inventory and reporting Demo Proactive Management Automated update synchs with auto-deployments • Software Distribution via Automatic

12. Core Functions Update Management Monitoring Software Distribution Computer Inventory Unified Console

13. Monitoring • Essentials uses same Management Packs as OpsMgr, customized for Mid-market environments • Rules marked “OnEssentialMonitoring” as the “enabled” property are active out-of-the-box • 30-50% of rules are disabled (simple to enable) • Things that are disabled not “OnEssentialMonitoring” • Warning or Information alerts • Rules requiring configuration • Exchange SMTP mail flow • Highly Specialized Performance Rules • Disk Reads Per Second • MP Guides available, allowing overrides to enable • Monitoring of SNMP-enabled network devices • Including interfaces on routers and switches

14. Monitoring Authoring • Customize monitoring to your needs via Management Pack Templates • Windows Service • Web Application Recorder • TCP Port Monitoring • OLE DB Data sources • Override rules and monitors to customize or disable monitoring • Distributed Application modeling

15. Update Management • Update Operating Systems, MS Products, Partner Products, LOB Apps • Catalog integration with Adobe, 1E, Citrix • Update synch details & auto-approvals configurable • Deployment Status reports per computer, or per update • Update views can be created for filtering content Microsoft Update 3rd Party Update Site Internet SCE Server Locally Published Updates

16. Software Distribution • Deploy Software Applications via simple Wizard • Support for both EXE and MSI installers • Command Line parameters for EXE, parameters for MSI • Create dynamic groups via Computers space for Pre-requisites determination and approvals • Package size up to 1.6 GB (more for RTM) • Deployment Status Reports via Computer or Software space

17. Computer Inventory • 30+ inventory attributes collected via WMI, software collected from Add/Remove Programs • CAB file distributed from WSUS server • Inventory is reported 22 hours, only if a change in inventory is detected • Inventory collection cannot be customized (Microsoft signed inventory rules cab file) • Inventory Reports accessible via Computers or Reports spaces. • Detailed Video Card data including video RAM • Troubleshooting Inventory collection • “Collect Inventory Now” Task • Wuauclt –detectnow on client Inventory Rules CAB Windows Update Agent WMI ARP

18. Unified Console • One console, all IT Management tasks • Remote console over Internet is supported • Local or Remote UI, connecting to OpsMgr and WSUS SDKs • Remote console can be installed via Setup menu, with certificates being transferred from server to client. Console Connect WSUS SDK OpsMgr SDK Unified Console Displayed

19. Computer Grouping Operating System • Computer groups are central for all management activities • Group creation via Management Pack or via Computers UI • MP Groups must be declared as distribution groups via Computers UI for most management tasks • Dynamic Group membership based on attributes vs. Static groups you declared • Membership takes effect as attributes are discovered and groups are synchronized • Troubleshooting group membership • Delays in dynamic group calculations • Group synchronization delays • Editing groups -> “Show only members” Workload Criticality Physical Location Hardware Config Software Config WMI query

20. System Center Essentials 2007: Deployment and Upgrade

21. Topologies • Processor: • 1.8 GHz min, 2.8 GHz recommended Distributed Single Server (All in one) • HD space: 11.5 GB min, 20 GB recommended • Memory: • 1 GB min, 2 GB recommended • 512 MB min, (1 GB rec) • HD space: 512 MB • 1.0 GHz min, (2.8 GB rec) • Agent: Refer to min HW requirements for OS Database

22. What can you manage? • Windows 2003 Service Pack 1 (x86 and x64) • Active Directory • SQL Server 2005 SP1 • Internet Information Services 6.0 • .NET Framework 2.0 and 3.0 Same AD forest as the Essentials server Only one Essentials server per domain • Windows 2000 Pro SP4, Windows XP SP2 (x86 and x64),Windows Vista (x86 and x64) • Windows 2000 Server SP4, • Windows Server 2003 SP1 (x86 and x64) • Can be virtual computers! SNMP Devices Client Servers 30 Servers 500 Clients

23. Simple and Integrated Setup

24. Demo Set up and Configuration Wizards

25. Additional configuration Local vs Domain Group Policy Computer and Device Discovery Update Management Wizard Feature Configuration Wizard

26. Providing Remote Managed Services With Essentials 2007 And Operations Manager 2007 Mike Peers Partner Solution Sales Specialist Microsoft Corporation

27. Why Hosted Managed Service • Better serve Small and Medium Size Business • Improve IT Management • Outsource support • Lack of current management • Provide Platform for Service Providers to enable Remote Managed Services to SMB • Increase efficiency of service operations • Add services to portfolio of offerings • Increase effectiveness of Windows management services

28. Hosted System CenterRemote Managed Services Secure Scalable Comprehensive & Knowledge driven Extensible Easily scale to manage multiple SMB customers Out-of the box managed services functionality Secure connection over the internet Remote troubleshoot without using credentials More than just monitoring Knowledge that reduces your problem resolution time Rich customizable reporting based on SLA Connectors to accounting/billing and trouble ticketing

29. What Is System Center Providing? An experience designed specifically for service providers! Service Provider Management Pack Remote Management securely over internet Scalable to 100 SMB customers Customer centric console & reporting Easy deployment and configuration Monitoring knowledge & intelligence Extensible to include further services

30. Service Provider Flow • VAP installs OpsMgr 2007 at their premises. The VAP management pack provides customer centric views, tasks and reports. • SCE is installed at customer premises and configured to communicate with the VAP site. • The VAP site synchronizes automatically with Microsoft Update (MU) and OpsMgr 2007 management packs. • Using the OpsMgr channel, monitoring data is sent to the VAP site. The VAP may open a remote console to the customer using Indigo remoting. • SCE automatically downloads update binaries that are approved by the VAP using the remote SCE console; SCE installs them on computers at the customer site.

31. Demo Service Provider Experience

32. Service Provider Experience

33. Schedule and Pricing • Schedule • RC1 Available now • RTM H1CY07 Pricing • Announcement of Pricing and Licensing at RTM • Priced right for Midsize businesses • Simple and flexible licensing model • Service Provider will use Service Provider Licensing Agreement (SPLA)

34. For More Information • System Center Essentials 2007 http://www.microsoft.com/sce • Remote Managed Services Blog http://blogs.technet.com/dustinj • Beta newsgroups microsoft.beta.sce.serviceproviders microsoft.beta.sce.serviceproviders.setup microsoft.beta.sce.serviceproviders.operations (registration with Microsoft Connect required) • System Center Essentials Wiki http://sce.editme.com

35. Thank you for attending this TechNet Event Find these slides at: http://www.microsoft.com/uk/technetslides Ihr Potenzial. Unser Antrieb.