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Zealous Representation and Advocacy in a Collaborative System. Choosing the most effective advocacy for different situations. Relationship. Clients must develop a relationship with the department Attorneys can model such successful relationships. Mediation.

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zealous representation and advocacy in a collaborative system

Zealous Representation and Advocacy in a Collaborative System

Choosing the most effective advocacy for different situations

relationship
Relationship
  • Clients must develop a relationship with the department
  • Attorneys can model such successful relationships
mediation
Mediation
  • Exploration of clients’ strengths and needs
  • Help balance the power by preparing clients, guide them to making their own requests for help, more able to accept if their idea
supporting dignity
Supporting Dignity
  • Advocate for cognitively appropriate services
  • Simple manners can help client have a framework of honor
communication strategies
Communication Strategies
  • Homeless - set times to call
  • Non-English speaking - interpreters
  • Illiterate – iconic letters
  • Educate on effective use of voicemail, helps you communicate with client and client with department and providers, complete messages
cultivating human resources
Cultivating Human Resources
  • Social workers
  • Support staff with the court and the Department (may need a secretary to walk down the hall to slip a note under a door)
  • Providers
use disclosure offers
Use Disclosure Offers
  • Easily accessible background information in the department file
  • Set enough time to review, may be hidden treasures or land mines
  • Determine department policy on copies
communication with represented individuals
Communication with Represented Individuals
  • Social workers – if asking a “difficult” question of a social worker outside of the presence of his counsel, suggest he consult before answering
  • Get permission from other counsel in the case before having unsupervised contact with client, adult or child, possibly a signed waiver
personality conflicts
Personality Conflicts
  • Gain power by naming it
  • Yours or you clients?
  • Mediate
  • Use supervisors
  • Ask questions
invitation to do the right thing
Invitation to Do the Right Thing
  • Ask questions instead of making statements
  • Let others think it’s their good idea
  • Don’t be afraid to use your power for good
two heads may be better than one
Two Heads May Be Better Than One
  • Ask for support
  • Become someone’s protégé
  • Don’t ask the judge or opposing counsel for advice
  • Use the social work concept of “supervision”
when all else fails
When All Else Fails

Know when to suck it up and file.

healthy distance
Healthy Distance

Recognize and Prevent:

  • Compassion fatigue
  • Secondary trauma
  • Burn out