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2021 Update Avaya Aura Call Center Elite Support 7492X Real Questions

PassQuestion offers the latest 2021 Update Avaya Aura Call Center Elite Support 7492X Real Questions that will allow you to improve the preparation level before attempting real exam.

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2021 Update Avaya Aura Call Center Elite Support 7492X Real Questions

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  1. 7492X Training Questions Avaya Aura Call Center Elite Support Exam Avaya Aura Call Center Elite Support Exam https://www.passquestion.com/7492X.html

  2. Practice PassQuestion 7492X Training Questions ensure your 100% success Question 1 A customer reports that they have an active alarm. The alarm is from the Media Director and reads “Device Monitor Failure”. What should you advise the customer to do? A. Check the License Director configuration and ensure the service is running B. Restart and Stop the Media Director to resolve the error C. Check the Media Director configuration and Avaya Aura® Communication Manager D. Check the device exists in Communication Manager and that it is added in the AES Security database Answer: D

  3. Practice PassQuestion 7492X Training Questions ensure your 100% success Question 2 While configuring a vector using the Best Services Routing (BSR) feature, the Installer was not able to use the consider location command. What is causing this problem? A. Expert Agent Selection (EAS) was not enabled on the Feature Related System Parameters form. B. The location number is not defined In the BSR application form. C. The ASAI routing is not enabled D. Preference Handling Distribution (FAS-PHD) was not enabled on the System Parameters Customer-Options form. Answer: A

  4. Practice PassQuestion 7492X Training Questions ensure your 100% success Question 3 What property of the SET command makes the command unique when dealing with variables? A. The SET command allows variables to be manipulated using arithmetic and string operators B. The SET command allows you to place calls in a particular queue C. The SET command allows a group of variables to follow a specific pattern D. The SET command reassigns variables to new values during the process of a vector Answer: A

  5. Practice PassQuestion 7492X Training Questions ensure your 100% success Question 4 In administering multi-site Best Services Routing (BSR), what are the two configuration that are associated VDN configuration (Choose two.) A. UUI Treatment B. Supplementary Service Protocol C. BSR Available Agent strategy D. BSR Application Answer: A,C

  6. Practice PassQuestion 7492X Training Questions ensure your 100% success Question 5 Which operator of the SET command allows you to check number validation in dialed strings using Luhn’s algorithm? A. MOD10 B. ADD C. CATR D. SEL Answer: A

  7. Practice PassQuestion 7492X Training Questions ensure your 100% success Question 6 How can an installer identify if a customer has the Call Center Elite package? A. Check the System-Parameters Customer-Options Form and look for the "Call Center Elite" field. B. Check the Feature-Related System Parameters and look for the "Call Center Elite" field. C. Check the System-Parameters Customer-Options Form and look for the "EAS" field. D. Check the System-Parameters Customer-Options Form and look for the "Vectoring (3-0 Enhanced) field. Answer: C

  8. Practice PassQuestion 7492X Training Questions ensure your 100% success Question 7 Which of the following provides centralized control and visibility at every level of the deployment of Avaya Aura® Call Center Elite Multichannel in a virtual environment? A. Vmware B. vCenter C. Elite Multichannel D. vSphere Answer: B

  9. Practice PassQuestion 7492X Training Questions ensure your 100% success Question 8 A customer wants to use the TTrace application on their desktop to monitor remote servers. Is this possible? A. Yes, the customer can use the TTrace Server, the configuration should be installed on the server and the TTrace console on the client desktop B. Yes, the customer can use their desktop to monitor the call center server after they install the TTrace tool on their desktop C. No, the customer must use the TTrace application from another server D. No, the customer must use the TTrace application on the server where it is running Answer: B

  10. Practice PassQuestion 7492X Training Questions ensure your 100% success Question 9 A customer reports that they received the message ‘Tserver Link Up’. What should you advise them to do? A. Connect the Tserver to establish the link between the Tserver and the Communication Manager B. Check that the Tserver details are correct and AES Server is running C. Check the License Director configuration and ensure that the service is running D. Nothing. This is just a message indicating the specified link is established Answer: B

  11. Practice PassQuestion 7492X Training Questions ensure your 100% success Question 10 Which two statements describe the benefits of the Business Advocate (BA) feature? (Choose two.) A. It enables routing of calls to the agent that is most idle. B. It dynamically matches a customer to an optimal agent. C. It provides conditional routing of calls to agent queues. D. It allows for dynamic reporting of call center activities in custom methods. E. It uses advanced algorithms to efficiently route calls to agents. Answer: B,E

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