the business process models and quality issues at the hungarian central statistical office hcso
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The business process models and quality issues at the Hungarian Central Statistical Office (HCSO). Mr. Csaba Ábry, HCSO, Methodological Department Geneva, 5-7 October 2011. Present situation at the HCSO. Several business process models Different projects in different times

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the business process models and quality issues at the hungarian central statistical office hcso

The business process models and quality issues at the Hungarian Central Statistical Office (HCSO)

Mr. Csaba Ábry, HCSO, Methodological Department

Geneva, 5-7 October 2011.

present situation at the hcso
Present situation at the HCSO
  • Several business process models
  • Different projects in different times
  • Mapping of those business process models harmonisation
  • GSBPM new mapping in 2011
  • Result of mapping: GSBPM used as ‘vocabulary’
it business process model
IT business process model
  • Design
  • Management of registers
  • Maintenance of metadata
  • Survey control
  • Data editing
  • Process
  • Query from database
  • Dissemination
quality of metadata
Quality of metadata
  • Integrated system
  • Covers all of the phases of the IT business process model
  • Responsibility is decentralised
  • Responsibility is shared by sub-systems
  • Quality on metadata in several IT documents
  • Quality control (IT supported, done by experts)
slide5
Metainformation system of the HCSO

External user

Web browser

Application Web_meta

Rules of operation

Internal user

EXTERNAL META DATABASE

Internal query applications

UPDATE

INTERNAL META DATABASE

SURVEY CONTROL-META

DATA EDITING-META

DATA WAREHOUSE-META

META

process quality
Process quality
  • Quality guidelines elaborated (business process model for quality)
  • Process quality indicators (PQI) provide information on the quality of certain production process steps so that assigned people could intervene during the process.
  • A set of process quality indicators was developed according to the phases of business process model determined at the handbook on quality guidelines.
  • Calculation is not automated, done manually
business process model for quality
Business process model for quality
  • Weighting, estimation, sampling error computation
  • Index number construction
  • Macro validation
  • Seasonal adjustment
  • Further analysis
  • Confidentiality and disclosure
  • Dissemination
  • Data archiving
  • Assessment, Review and Feedback
  • Register
  • Frame
  • Objectives, Uses and Users of the survey
  • Concepts, Definitions and Classifications
  • Accessing administrative data
  • Sampling design
  • Questionnaire design
  • Data collection
  • Data capture, micro validation, editing
  • Imputation
product quality
Product quality
  • Statistical product: only statistical data and their analysis
  • Does not take into consideration the other outputs of processes (e.g. registers, questionnaires, etc)
  • Indicators also elaborated (some examples see below)
possible future works
Possible future works
  • Further analysis of the existing business process models and their mapping is needed, in order to have only one business process model, with regard to GSBPM.
  • Further work might be to determine all of the products, which are inputs and outputs of a process phase. It is needed for further improvement of product quality indicators. This might also lead to a more precise description of a process phase.
  • Another work is to load the quality indicators to the database and to automate their calculation, which also means an IT development at the HCSO.
  • The quality reports and indicators are advisable to make visible on the website of the HCSO, but further analysis is needed in that case as well.
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