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An Introduction for Newcomers Settling in Ontario Une Introduction à l’établissement en Ontario PowerPoint Presentation
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An Introduction for Newcomers Settling in Ontario Une Introduction à l’établissement en Ontario. Orientation to Ontario (O2O) is a bilingual pilot project funded by Citizenship and Immigration Canada (CIC) and the Ontario Ministry of Citizenship and Immigration (MCI).

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Presentation Transcript
slide1

An Introduction

for Newcomers

Settling in Ontario

Une

Introduction à l’établissement

en Ontario

slide2

Orientation to Ontario (O2O) is a bilingual pilot project funded by Citizenship and Immigration Canada (CIC) and the Ontario Ministry of Citizenship and Immigration (MCI).

O2O has been designed to

expedite and facilitate the settlement

of newcomers to Ontario

and to help them make informed choices.

Funded by / Financé par

slide3

Project Features

  • Consistent, relevant, and accurate information
  • A holistic approach to settlement process
  • with focus on clients
  • Various delivery modes
  • Sample settlement plan
  • Springboard to a wider network of programs
  • and services
slide4

Objectives of the pilot project

  • To test the effectiveness of the Orientation to Ontario (O2O) workbook content and facilitator manual
  • To assess the standardized service delivery models
  • Through the evaluation process, to determine the feasibility of implementing the O2O program throughout Ontario
slide5

Scope of the pilot project

  • The delivery of O2O workshops to newcomers across Ontario through 10 local service delivery agencies
  • The distribution of O2O workbooks for
  • self-directed newcomers
  • The launch and continued development of
  • the O2O website
slide6

Standardized bilingual set of orientation tools for newly arrived newcomers:

  • Guide to sources of information in the community
  • Tools and support to create a practical and feasible settlement plan

Workbook Workshop Website

slide7

Project

Background

slide8

Project Development Plan

PHASE 3

Province-Wide Implementation

2013 and onwards

(to be determined based

on evaluation results)

PHASE 2

Program Design

and Pilot Testing

2012 - 2013

PHASE 1

Curriculum

Development

2009 - 2011

slide9

2.

O2O Project Partners

PHASE 2

Lead Agency

Francophone Coordinator

O2O Website and

Facilitators’ Training Provider

Transition Consultant

slide10

Thunder Bay

Toronto

WoodGreen Community Services

Thorncliffe Neighbourhood Office of Toronto

Working Women Community Centre

Peel and Halton

Catholic Crosscultural Services

York and Simcoe

Centre for Information and Community Services

West Region

YMCA of Hamilton/Burlington/Brantford

YMCAs of Cambridge & Kitchener Waterloo

East Region

Catholic Immigration Centre- Ottawa

North RegionThunder Bay Multicultural Association

Across Ontario

Collège Boréal

FR

Participating Service Delivery Agencies

slide11

O2O

Project Tools

O2O Tools

slide13

O2O Workbook

Six key topics will be covered:

Getting to Know Ontario

Finding Newcomer Support and Services

Settling in Your New Region

Education and Training

Working and Business

Banking and Personal Finances

slide14

O2O Workbook

  • Clients will be able to organize their settlement information in one place
  • The workbook will enable settlement agencies to add local community information
slide15

O2O Workbook

  • The workbook has been translated into 11 languages
  • The PDF version of the translated workbooks will be accessible on the O2O website
  • Limited print copies of the workbooks will be distributed through independent venues
  • (e.g. colleges, libraries)
  • Arabic
  • Chinese
  • Farsi
  • Gujarati
  • Hindi
  • Punjabi
  • Russian
  • Spanish
  • Tagalog
  • Tamil
  • Urdu
slide17

O2O Website

www.orientationontario.ca

www.lontariocestchezmoi.ca

Hosted by OCASI through Settlement.Org

  • Same content covered with all three tools
  • Useful links
  • Schedule of workshops
  • List of locations where workbooks are available

Public

Website

slide18

Creation of a user/login functionality

Pre-populated settlement plan

Interactive check lists

Discussion forumon Settlement.org

O2O Website

Newcomer’s

Space

slide20

O2O Workshop

  • Workshop Outline
  • Broad overview of the settlement process
  • Referrals can be made to other workshops or to settlement counsellors for participants who are interested in exploring other topics
slide21

Length of a workshop: 12-15 hours

Number of participants : 7-15

Service delivery models:

One and half consecutive days

Three mornings/evenings within a week

Three consecutive weeks

O2O Workshop

  • Workshop Outline
slide22

Outreach

Online

Registration

Local

customization

Reports:

Startup

Mid Term

Final

O2O Workshop

Process

After session 1

Subsequent Session(s)

Session 1

  • Introduction
  • Collection of Demographic Information
  • Needs Assessment
  • O2O PowerPoint Customization
  • Data Entry of Demographic Information
  • Delivery of a minimum of 3 selected topics
  • Settlement Plan
  • Evaluation
slide24

Facilitator Manual

  • Overview of the workshop
  • Detailed agenda for facilitators’ use, which includes step-by-step delivery suggestions for each agenda item
  • Six information topics and three interactive topics
  • Activity ideas and handouts
  • Cultural references
  • PowerPoint slides
  • Samples of settlement plans
slide25

Online Discussion Forum

Objectives

  • To provide support to workshop facilitators
  • To assess and review the key points of the project’s implementation
  • To set out a number of recommendations for future action
  • To generate a list of Frequently Asked Questions (FAQs)
slide26

1-855-626-0002

For newcomers

  • For information & referrals related to O2O products & services
  • To register for workshops, find a location for the workbook
  • Service available in English & French
  • Staffed from 9:00 am – 4:00 pm
  • Monday to Friday
slide27

The Registration Process

1.

1-855-626-0002

LINE

In-person at an agency

O2O Website

Agency – Facilitator

Registration Form

Enter Information on the O2O Database

slide28

What if O2O workshops are not

  • the right fit for a newcomer?

When newcomers are not able to commit to attending the entire workshop:

O2O English/French Workbook or O2O Website

When there are significant language barriers:

Translated version of the O2O workbook

If none of these tools are appropriate, please refer the newcomer to

other tools, programs and services in your community.

slide29

The Evaluation Process

  • Throughout the delivery of the O2O workshops, an external consultant, PinPoint Research will be evaluating the project materials and service delivery models by:
  • Making on site observations during some workshops
  • Conducting surveys with participants, facilitators and management staff
  • Facilitating focus groups and individual interviews
slide30

O2O Workshop Process

  • Outreach

Before

  • Offset Printing Material
  • Electronic Versions
  • In-house Printing
slide31

Josie Di ZioSenior Director of Planning and Program Development

COSTI Immigrant Services

Rahila Mushtaq

Orientation to Ontario

Project Manager

COSTI Immigrant Services

mushtaq@costi.org

Masha Hall

O2O Project Coordinator (English)

COSTI Immigrant Services

hall@costi.org

Maria Delgado

O2O Project Coordinator (French)

Collège Boréal

maria.delgado@collegeboreal.ca

Funded by / Financé par

slide32

Merci

Thank you