mod le de kano n.
Download
Skip this Video
Loading SlideShow in 5 Seconds..
Modèle de Kano PowerPoint Presentation
Download Presentation
Modèle de Kano

Loading in 2 Seconds...

play fullscreen
1 / 26

Modèle de Kano - PowerPoint PPT Presentation


  • 208 Views
  • Uploaded on

Modèle de Kano. Satisfaction. Exciters. Performance. Présence fonctionnalité. Basics. Le processus de responsabilité. Responsibility Obligation Shame Justify Lay Blame Denial. Quit. Source: Christophe Avery, conseiller sur le leadership responsible et le travail de groupe.

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about 'Modèle de Kano' - enye


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
mod le de kano
Modèle de Kano

Satisfaction

Exciters

Performance

Présencefonctionnalité

Basics

le processus de responsabilit
Le processus de responsabilité

Responsibility

Obligation

Shame

Justify

Lay Blame

Denial

Quit

Source: Christophe Avery, conseillersur le leadership responsible et le travail de groupe

innovation rate
Innovation Rate

Building new vs. sustaining existing

What percentage of your product is spent on

building new functionality

vs. maintaining the existing

vs. expanding capacity?

innovation rate1
Innovation Rate

Which is better ?

strategic alignment index
Strategic Alignment Index

Software to support strategic vision and IT strategy

High

Highest benefits are most likely realized when building these products or features

Business Strategic Alignment

= Product

Size of Bubble = TCO

Low

IT Strategic Alignment

Low

High

strategic alignment index1
Strategic Alignment Index

High

Highest benefits are most likely realized when building these products or features

Business Strategic Alignment

= Product

So why do these get built ?

Size of Bubble = TCO

TCO (Total Cost of Ownership) and alignment are some variables that can be used in backlog ordering

Low

IT Strategic Alignment

Low

High

on product index
On-Product Index

Making sure team can deliver

Percent of time team spends working on product stuff

(eg. Things that create value)

Generally, higher is better

task switching destroys efficiency and quality and can actually make you less intelligent
Task switching destroys efficiency and quality, and can actually make you less intelligent

Source: Gerald Weinberg, Quality Software Management : System Thinking

product availability
Product Availability

Customer access, usability, and support

usage index
Usage Index

Do people actually use the functionality you build ?

Build things that people will actually use.

If they aren’t, try to figure out why and drive more usage. If you can’t, why do you have the feature ?

Higher tends to bebetter

installed version index
Installed Version Index

Monitoring product absorption

What percent of your customers are on your latest (n) release ?