5S Renormalization Trident Refit Facility

1. 5S RenormalizationTrident Refit Facility

2. Current State • Audits are conducted by ”Command Change Agents” • All production shops not included in process • On average, 3 shops were missed per month (Jan. 06 – Aug. 06, 24 audits missed) • Minimum required score of 80 • Command Average for Aug. 2006 = 82

3. Future State • 5S Audits become a tool for identifying improvement opportunities • No minimum scores • Low scores indicate improvement opportunities! • Create internally qualified 5S audit team • Provide credibility and calibration of 5S audits • Include all production shops in program • No missed audits

4. 5S Audit Team • Trained in 5S and auditing principles • Received on-the-job mentoring/training by Ga. Tech. • Two auditors per team • All audits complete in two weeks • All volunteers (Currently 13 Qualified) • Variety of shops and services ( 1st & 2nd Shift) • Mix of 5S experience levels • Enthusiasm for positive change

5. Darlene Dykes – 57B Vickie Coleman – C/522 Dori Brink – C/741 Marvin Lessington – 71T Chris Hall – 93A Mary Woodlee – 51A Jaime Ordaz – 93A David Cox – 67L Robert Ashcroft – C/424 Jennifer Thornton – C/424 Mike Herrin – C/503 Norm Chevalier – 57A Joyce Dixon – C/410 5S Audit Team

6. Baseline Results Range of Reactions • “Help me get better” • “I don’t have time for this” • “Okay, whatever” • “My shop is as good as it can be”

7. September Scores Code 532 – 96 Code 535 – 99 Code 751C – 93 Shop 02A – 81 Shop 11A – 92 Shop 17A – 75 Shop 25D – 82 Shop 26A – 79 Shop 26B – 94 Shop 31A – 83 Shop 38A – 91 Shop 51A – 71 Shop 51B – 98 Shop 51C – 96 Shop 56A – 98 Shop 57A – 70 Shop 57B – 82 Shop 64A – 95

8. September Scores Shop 67A – 92 Shop 67E – 87 Shop 67H – 59 Shop 67J – 97 Shop 67L – 92 (Fiber Optics) Shop 67L – 87 (2M) Shop 67T - 77 Shop 71A – 24 Shop 71T – 91 Shop 72A – 94 Shop 72B – 91 Shop 72D – 83 Shop 74A – 62 Shop 82B – 95 Shop 96A – 90 Bldg 4041 – 97 Waterfront Covered Storage - 32

9. Auditor Guidelines • To avoid the appearance of bias, auditors will not audit their own shops • Auditors should notify the shop supervisor at least one day in advance to schedule audits • Auditors should review the results with the shop supervisor or designated representative and discuss: • Positive areas • Improvement suggestions • Reasons for point deductions • Any points deduction requires a specific comment as to what the auditors saw as an improvement opportunity • Note issues beyond the shops control which may need the attention of senior management Coach, teach, and encourage

10. Next Steps • Next revision of audit sheet (in process) • Include shops not in program • October audit schedule (In process 10/16 – 10/27) • Practice, consistency, confidence • Formalized procedures • Guidelines for auditors • Communicating issues up the chain • Qualification of additional auditors (Nov/Dec)

11. Supervisor’s Role • Conduct weekly audits (post and maintain for 1 month) • Supervisor, or designated representative, should accompany audit team during audit • Review results with the audit team. Provide explanations as necessary • Ensure that all employees have received Lean training (Contact Code 107) • 5S areas in shop areas not previously done. (Code 107 is available for training and assistance if needed)

12. Management Role • Continued Culture Change • A low score is an opportunity for improvement, not failure!! • Visible Interest & Attention • Be pro-active!! • Get Involved!! “The appearance of the workplace is a reflection of the managers and supervisors.” - Hiroyuki Hirano