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CIO/CSSO Spring Conference System Office Update March 22, 2007 Carole Bogue-Feinour Linda Michalowski Vice Chancellor Vice Chancellor Academic Affairs Student Services. Academic Affairs. Instructional Programs and Services Intersegmental Relations.

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CIO/CSSO Spring ConferenceSystem Office Update March 22, 2007Carole Bogue-Feinour Linda MichalowskiVice Chancellor Vice ChancellorAcademic Affairs Student Services

Academic affairs

Academic Affairs

Instructional Programs and Services

Intersegmental Relations

Lebaron woodyard
LeBaron Woodyard

  • Credit and Noncredit Programs and Courses

  • Distance Education

  • ESL/Basic Skills

  • Flex Calendar

  • Minimum Qualifications

  • Mathematic, Engineering, and Science Achievement (MESA) transition

  • Fund for Instructional Improvement (FII)

Chant e warner office technician
Chantée Warner, Office Technician

  • Technical and Administrative Support

  • Special Projects

  • Database Maintenance

  • Travel Arrangements

Stephanie low specialist
Stephanie Low, Specialist

  • Credit Course and Program Approval

    • Policy Oversight – Title 5 revisions

    • Program Application Review

    • Technical Assistance for Curriculum

    • Program Inventory

    • SACC

  • Curriculum Reporting for the Community Colleges (CRCC)

    • Project Co-Management

    • Technical Assistance

  • Taxonomy of Programs

  • Baccalaureate Partnership Program Grant

Ken nather specialist
Ken Nather, Specialist

  • Distance Education

    • Program and Policy Oversight

    • Biannual DE Report to BOG

    • Distance Education and Educational Technology Committee

  • Flex Calendar

  • Minimum Qualifications – Liaison to Senate

  • Career Advancement Academy Grant

  • Troops to College

Juan cruz specialist
Juan Cruz, Specialist

  • ESL/Basic Skills

  • High School Diploma Programs

  • California High School Exit Examination (CAHSEE) Grant

  • Fund for Instructional Improvement (FII)

Vicki warner specialist
Vicki Warner, Specialist

  • Noncredit Instruction

    • Policy oversight – Title 5 revisions

    • Course and Program Review

    • Technical Assistance for Curriculum

    • System Office Liaison to Association of Community & Continuing Education

    • Serve on SACC

    • Reports to BOG and Others

Cynthia mcfarland associate government program analyst
Cynthia McFarland, Associate Government Program Analyst

  • Web Page Updating

  • Correspondence

  • Technical Assistance for SB 361 Enhanced Noncredit Funding Process

  • Database Advice

  • Reports

Stephanie ricks albert program assistant i
Stephanie Ricks-Albert, Program Assistant I

  • Noncredit Instruction

    • Research federal and state laws and community college policies

    • Evaluation criteria and standards for noncredit

    • Reports to BOG and others

  • Distance Education

  • Flex Calendar

  • Minimum Qualifications

    • Program oversight

    • BOG reports

Silvia hatfield staff services analyst
Silvia Hatfield,Staff Services Analyst

  • Noncredit Inventory

  • Credit Support

  • Database Management

  • SB 361 Support

  • Grant Support

  • Library Survey

  • Records Retention

Cris mora program assistant ii
Cris Mora, Program Assistant II

  • Noncredit Programs and Courses

  • Credit Programs and Courses

Jeff spano
Jeff Spano

  • Transfer and Articulation

  • Middle College High School

  • Mathematics, Engineering and Science Achievement (MESA)

  • Grants

    • Teacher Preparation Pipeline

    • Common CourseNumbering System

    • Transfer Counselor Website and Transfer Leadership Center

    • Transfer AwarenessCampaign

  • Troops to College

Chris yatooma specialist
Chris Yatooma, Specialist

  • Transfer Center Coordinator

    • Transfer Center Director Regional Reps. Meetings

    • New Transfer Center Director Training

    • CCC/CSU Transfer Advisory Board

    • CCC/UC Transfer Advisory Board

    • APG for Strategy B4 Intersegmental Transfer

    • Transfer Center Annual Report

    • Ensuring Transfer Success Institutes with UC

  • Grants

    • Teacher Preparation Pipeline

    • Transfer Awareness Campaign

    • Transfer Counselor Website and Transfer Leadership Center

Joanne vorhies specialist
Joanne Vorhies, Specialist

  • Articulation Coordinator

    • Articulation Officer Regional Reps. Meetings

    • New Articulation Officer Training

    • Articulation Addendum of Transfer Center Annual Report

    • IGETC Notes workgroup

    • California Intersegmental Articulation Council (CIAC)

  • Grants

    • Common Course Numbering System

    • Articulation Grants

  • Member of ICC Support Programs Committee

  • Middle College High School Coordinator

  • Goal B of System Strategic Plan

Cathy creeggan program assistant ii begins april 2 2007
Cathy Creeggan, Program Assistant II (begins April 2, 2007)

  • Mathematics, Engineering and Science Achievement (MESA) Oversight

  • CCC/CSU MOU for Teacher Preparation

  • Career Advancement Academy Grant

Tony lucas staff services analyst
Tony Lucas,Staff Services Analyst

  • Middle College High School Program Oversight

  • RFA process coordination

  • Materials for presentations, meetings and trainings

  • Budget tracking

  • Distribution list and unit web page maintenance

Suzanne louie executive secretary
Suzanne Louie,Executive Secretary

  • Meeting and Travel Arrangements

  • Correspondence

  • File Maintenance

  • Division-wide Support


  • Instructional Programs and Services

    • Noncredit Enhanced Funding Vicki Warner June 1, 2007

    • Stand Alone Course Identification,

      AB 1943 – CCRC Website Stephanie Low June 1, 2007

    • Flex Calendar Program

      Annual Certification Ken Nather July 1, 2007

    • Distance Education

      Annual Institutional Survey Ken Nather August 31, 2007

  • Intersegmental Relations

    • Transfer Center Annual Report Chris Yatooma November 30, 2007

    • Articulation Addendum to Transfer

      Center Annual Report Joanne Vorhies November 30, 2007


  • Structural Frame

  • Human Resource Frame

  • Political Frame

  • Symbolic Frame

The power of reframing

The Power of Reframing

“Managers are impoverished only to the extent that their palette of ideas is impoverished.”

The manager as a politician
TheManager as aPolitician

Accountability reporting for the community colleges arcc
Accountability Reporting for the Community Colleges (ARCC)

You can go directly to the ARCC Report at:


The Chancellor is directed to begin the process of evaluating the implementation of a system-wide uniform, common assessment with multiple measures of all community college students in consultation with the Community College League of California, Academic Senate and other community college partners for consideration and adoption by the Board of Governors by no later than November 2007.  This evaluation shall be in concert with the System Strategic Plan and implementation process.  In addition, and integral to the above, the Chancellor shall study policy strategies for consideration by the Board of Governors in the following areas: non-barrier access; student success; early assessment; orientation; prerequisites; failure to participate; funding; and exemptions.

California Community Colleges Board of Governors, March 6, 2007

Student services

Student Services

Student Access and Retention

Student and Community Development

Strategic plan implementation
Strategic Plan Implementation

Goal A: Awareness and Access

Strategic plan implementation1
Strategic Plan Implementation

Strategies and Areas of Focus

A1: Early Awareness of College as a Viable Option

A2: Removing Barriers to Access and Student Success

A3: Innovative Programs and Outreach for Growing Populations

A5: Institutional Capacity for Diversity

Strategic plan implementation2
Strategic Plan Implementation

Recommendations to APG’s for Outreach and Services:

  • Find resources to research and replicate successful programs

  • Leverage partnerships with foundation efforts focused on services

  • Network programs showing success with African American students

  • Work with intersegmental networks to address the needs of undocumented students

  • Investigate Prop 1C bonds for housing for former foster youth

  • Investigate Prop 63 funds for campus mental health services

  • Support and expand regional practitioner networks

  • Expand use of

  • Partner with counties to engage caseworkers in supporting CalWORKs students

Strategic plan implementation3
Strategic Plan Implementation

A1: Early Awareness of College as a Viable Option


  • “I Can Afford College” ads to reach unskilled and under skilled workers

  • Intersegmental Coordinating Council initiative for improving middle school outreach

  • Reinstated outreach conferences

  • Supporting bill to make CCC participation in the California State University (CSU) Early Assessment Program possible

Strategic plan implementation4
Strategic Plan Implementation

A2: Removing Barriers to Access and Student Success


  • $26 million for restoration of Matriculation services

  • $10 million for services to deaf/hard of hearing students

  • $9 million for the CalWORKs work-study program

  • Foster Youth Success Initiative

  • Student Services Technical Assistance Site Visits

Student equity
Student Equity

The Governing Board of a community college district shall

adopt a student equity plan to promote student success for

all students. (Title 5, §51026, 54220)

  • Reports were due January 31, 2005

  • 97% submitted

  • Executive Summaries published on the Web

  • Student Success Indicators: Access, Course Completion, ESL and Basic Skills Course Completion, Degree and Certificate Completion, Transfer Rate.

Student equity1
Student Equity


Lack of data for metrics Disconnect with ARCC,

Inconsistent implementation other efforts

Different formats and approaches No dedicated resources

Next Steps:

  • Internal review of metrics with TRIS

  • Solicit recommendations and input from CEOs, CIOs, CSSOs, Academic Senate, institutional researchers, and projects like Equity For All and Campus Change Network

  • Prepare report to the Board of Governors on Student Equity Planning and recommendations for improvement

Program review technical assistance site visit model
Program Review & Technical Assistance Site Visit Model


  • To provide technical assistance for improvement of student services programs

  • To focus on outcomes and student success

  • To foster collaboration among programs and with instruction

  • To help prepare for accreditation

  • To maintain compliance of categorical programs with state requirements

  • To identify effective, exemplary practices to be disseminated statewide

Program review technical assistance site visit model1
Program Review & Technical Assistance Site Visit Model

Based on Accreditation Model

  • Self-Evaluation

  • Site visit by a team of peers led by a CSSO

  • A report by the team

    2006-07 Pilot Year

  • 22 Colleges scheduled for review

  • Self-Evaluation reviews by peer teams – March 28th -30th

  • 3 On-site visits: LA City, College of the Canyons and Butte

  • Reports and Evaluation

    2007-08 Implementation

  • On-site visits to 19 colleges September - April

Student senate
Student Senate


  • Council of 30 regional and at-large reps meeting monthly

  • Officers elected by the Council

  • Participating in state level shared governance meetings

  • Secured author for AB 283 (Maldonado) to allow SSCCC to nominate students for Board of Governors seats

  • Received $10,000 grant from Bank of America

  • Adopted position resolutions – Textbook prices, Tuition Sensitivity, Compton Center AS, Local Senates, others

  • Advocated for Pell Tuition Sensitivity elimination

Student senate1
Student Senate

Next Steps

  • Spring General Assembly

    • April 27-29, 2007, Manhattan Beach Marriott Hotel

    • 73 college delegates needed for quorum to conduct business

    • Resolutions: student eligibility, basic skills, invocations at colleges events, more

    • Elections for next year’s Council

  • 2007-08 budget request. Costs to support functioning Student Senate have increased substantially

Student senate in action for cbs early show
Student Senate in action for CBS Early Show