TOTAL CONVERSATION the myFriend Network. July 2012 Gloucestershire Deaf Association and Deaf Studies Trust Supported by University of Bristol Centre for Deaf Studies. It is very simple.
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Gloucestershire Deaf Association and Deaf Studies Trust
Supported by University of Bristol Centre for Deaf Studies
REACH112 (Responding to all citizens needing help) a three-year project part funded by the European Commission under the ICT PSP CIP programme. 22 partners from all over Europe, including user organisations and major global telecommunications companies – Vodafone (Spain), Siemens, France Telecom, Nokia.Large scale: €8.8m UK component: €2.4m
Now myFriend Network is taking this forward.
Sign language explanation
Feature list for software
Calendar for relay availability
A Deaf man visited a friend at the Hospice who was dying of cancer. He brought his smart phone and connected with a friend who lived far away. His dying friend was very pleased to see her friend on the video screen and communicated in sign language. It may be the last time for them to see each other. This Deaf man was moved to tears.
When I was at the leisure centre with my children, I received a video call from a friend. We instantly communicated using sign language on a face-to-face basis. It was amazing as I felt very equal with hearing people who speaks naturally on their mobile phones. Other hearing people who were with me were amazed and really thought it was innovative.
Models are reversible – ie hearing voice caller to Deaf end-user – the greater impact is the number of hearing people contacted through relay – 5 times the number of active Deaf users
Relay agents can see/manage all incoming calls
24 hour service – defaulting to text relay (a) when out of reach of 3G and (b) when no TC agent available
Models also tested for speech/lip-reading and speech-to-text agents
myFriend mobile (smartphone) or myFriend (PC)
sign language or text or speech
Centre-based relay agent
To voice phone users
Multiple TC callers
Relay agents in different locations
Deaf person and health professional in same location
Interpreter hears, speaks and signs – or uses speech to text
Lip-speech; speech to text
Voice, text, gesture - signing
HoH text or speech
A&E case notes through interpreter