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QAD BPM: Let Process Be Your Guide - MWUG. Rob Cramer – BPM, Practice Manager. QAD BPM: Let Process Be Your Guide - MWUG. Safe Harbor Statement.

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qad bpm let process be your guide mwug
QAD BPM: Let Process Be Your Guide - MWUG

Rob Cramer – BPM, Practice Manager

safe harbor statement
QAD BPM: Let Process Be Your Guide - MWUGSafe Harbor Statement

The following is intended to outline QAD’s general product direction. It is intended for information purposes only, and may not be incorporated into any contract. It is not a commitment to deliver any material, code, functional capabilities, and should not be relied upon in making purchasing decisions. The development, release, and timing of any features or functional capabilities described for QAD’s products remains at the sole discretion of QAD.

agenda

QAD BPM: Let Process Be Your Guide - MWUG

Agenda 
  • What is BPM …QAD BPM?
  • Demonstration
  • Standard Processes
  • What is Being Process Driven?
  • Questions?
slide5
QAD BPM: Let Process Be Your Guide - MWUG

“Processing power is creating a digital explosion in our tools ability to do more with less at a faster rate, and bandwidth is increasing exponentially, and storage is moving to the cloud, over the next five short years we will be transforming how we sell, market, communicate, collaborate, innovate, train, and educate.”

Daniel Burrus

Flash Foresight

slide6

QAD BPM: Let Process Be Your Guide - MWUG

  • Repetitive tasks?
  • Rule-based skills?

“ Intelligent systems are going to be able to do those procedures for you.”

makes you the best kpis metrics
QAD BPM: Let Process Be Your Guide - MWUGMakes You the Best? (KPIs, Metrics)

Cost Leadership

Differentiation

Innovation

Operational

Effectiveness

7

what holds you back constrains you
QAD BPM: Let Process Be Your Guide - MWUGWhat Holds You Back? Constrains You?
  • Compliance
    • Regulatory
    • Customer
  • Bottlenecks
    • Quality
    • Decision Making
    • Lead Time
  • Strategic Directions
  • Current IT Environment
  • Metrics and KPIs
  • Business Processes
  • Industry and Market Requirements

Discover

it s all about processes
QAD BPM: Let Process Be Your Guide - MWUGIt’s All About Processes

Type of Process

Solution

Enterprise

Applications

Direct/Core

Enterprise

Applications

Indirect/

Support

QAD BPM

problems with processes
QAD BPM: Let Process Be Your Guide - MWUGProblems with Processes
  • Quality of processes
  • Low value-added activities
  • Tracking events and measuring performance real time
  • Compliance
  • Paper, memory based

Documenting handoffs, timing, and responsibilities often leads to productivity improvements of more than 12 percent.

what is business process management bpm

QAD BPM: Let Process Be Your Guide - MWUG

What is Business Process Management (BPM)?

“Systemic approach for capturing, designing, executing, documenting, measuring, monitoring, and controlling both automated and non-automated processes to meet the objectives and business strategies of a company. “

foundational requirements
QAD BPM: Let Process Be Your GuideFoundational Requirements
  • Free if current on maintenance
  • On Demand, On Premise
  • Technical dependencies
    • QXtend 1.8.3 +
    • QAD 2011EE + or QAD 2007.1 SE +
    • .Net 2.9.4+
    • OpenEdge 10.2B 07 09+
    • Java 6
process managed organizations

QAD BPM: Let Process Be Your Guide - MWUG

Process Managed Organizations
  • Strategic plans drive processes
  • Relationship between processes and key business results
  • Strategic assets to be understood, managed, and improved to deliver value-added products and services to clients
  • Reach towards an even higher level of performance.
do you have a process focus
QAD BPM: Let Process Be Your Guide - MWUGDo You have a Process Focus?
  • Know business processes and capture them in process maps, procedure manuals, or agreed ways of doing things
  • Managers track the performance of processes
  • Top management systematically invests in its processes
  • It’s a regular way of doing things
assessment targets for improvement

QAD BPM: Let Process Be Your Guide - MWUG

Assessment: Targets for Improvement
  • Large & complex
  • Dynamic
  • Business & technical in nature
  • Human intelligence & judgment required
  • Coordination essential
  • Compliance requirement
sample selection criterion

QAD BPM: Let Process Be Your Guide - MWUG

Sample Selection Criterion

Clear and direct linkage to management objectives

Consider value of process to business and its health

Customers rarely interact with just one function

Focus on eliminating a key system constraint

solution modeling analyze process
QAD BPM: Let Process Be Your Guide - MWUGSolution Modeling: Analyze Process
  • Map the existing process
  • Examine the process map to identify problems
  • Interview stakeholders to gain insights on the process
  • Benchmark how other organizations handle the process
pictures are vital
QAD BPM: Let Process Be Your Guide - MWUGPictures Are Vital
  • Assist in understanding existing processes and designing solutions
  • Communicate real world state and what team wants to change to
  • Not an organizational chart
  • Less abstract
solution analysis document refine the new design
QAD BPM: Let Process Be Your Guide - MWUGSolution Analysis: Document & Refine the New Design
  • Meet performance targets?
  • Potential issues?
  • Improvement opportunities?
  • Anything missed? Is it important?
  • Test Your Ideas
  • Implications?
implement
QAD BPM: Let Process Be Your Guide - MWUGImplement
  • Hurdles
    • Resistance from employees
    • Resistance from managers
    • No champions to push the effort
analyze optimize
QAD BPM: Let Process Be Your Guide - MWUGAnalyze & Optimize
  • Is the new process’s outcome free of errors or defects?
  • Does the process produce its intended outcome in a timely manner?
  • Are customers satisfied with the process’s outcome?
  • Does the process produce its intended outcome in a cost-effective manner?
why come to explore
QAD BPM: Let Process Be Your Guide - MWUGWhy Come to Explore?
  • May 5 – 8, 2014
  • New Orleans La.
  • 650 + attendees

"The benefit of attending Explore for me is to be able to see not only where the organization is today but where it's going in the future."

Toni Clubb, CFO, VitaTech

why come to explore focus
QAD BPM: Let Process Be Your Guide - MWUGWhy Come to Explore – Focus
  • Learn
    • 40+ sessions (Including BPM)
    • Hands-on Training (Including BPM)
    • APICS continuing education credits
  • Network
    • Sharing best practices
    • Personal interaction/networking
  • Discover
    • Not just ERP
    • New functionality
    • Leveraging QAD investment