module 11 control and control systems l.
Download
Skip this Video
Loading SlideShow in 5 Seconds..
MODULE 11 CONTROL AND CONTROL SYSTEMS PowerPoint Presentation
Download Presentation
MODULE 11 CONTROL AND CONTROL SYSTEMS

Loading in 2 Seconds...

play fullscreen
1 / 13

MODULE 11 CONTROL AND CONTROL SYSTEMS - PowerPoint PPT Presentation


  • 328 Views
  • Uploaded on

MODULE 11 CONTROL AND CONTROL SYSTEMS. “What gets measured happens”. What is important to know about the control process?. What are some organizational control systems and techniques?. CONTROL AND CONTROL SYSTEMS Control Systems Module Guide 11.1.

loader
I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.
capcha
Download Presentation

PowerPoint Slideshow about 'MODULE 11 CONTROL AND CONTROL SYSTEMS' - elina


An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.


- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript
module 11 control and control systems
MODULE 11CONTROL AND CONTROL SYSTEMS

“What gets measured happens”

  • What is important to know about the control process?
  • What are some organizational control systems and techniques?
control and control systems control systems module guide 11 1
CONTROL AND CONTROL SYSTEMSControl SystemsModule Guide 11.1
  • Controlling is one of the four management functions.
  • Control begins with objectives and standards.
  • Control measures actual performance.
  • Control compares results with objectives and standards.
  • Control takes corrective action as needed.
  • Control focuses on work inputs, throughputs, and outputs.
control and control systems control systems
CONTROL AND CONTROL SYSTEMSControl Systems
  • Controlling
    • The process of measuring performance and taking action to ensure desired results
control and control systems control systems4
CONTROL AND CONTROL SYSTEMSControl Systems
  • Output Standard
    • Measures performance results in terms of quantity, quality, cost, or time.
  • Input Standard
    • Measures work efforts that go into a performance task
control systems types of control systems
CONTROL SYSTEMSTypes Of Control Systems
  • Management By Exception
    • Focuses attention on substantial differences between desired and actual performance
  • Feedforward Controls
    • Ensure the right directions are set and the right resource inputs are available f
  • Concurrent Controls
    • Ensure the right things are being done as part of work-flow operations
  • Feedback Controls
    • Ensure that final results are up to desired standards
control and control systems organizational control systems and techniques module guide 11 2
CONTROL AND CONTROL SYSTEMSOrganizational Control Systems and TechniquesMODULE GUIDE 11.2
  • Control focuses on work inputs, throughputs, and outputs.
  • Management by objectives integrates planning and controlling.
  • Employee discipline is a form of managerial control.
  • Quality control is a foundation for Total Quality Management.
  • Purchasing and inventory controls help save costs.
  • Breakeven analysis shows where revenues will equal costs.
organizational control systems and techniques management by objectives
ORGANIZATIONAL CONTROL SYSTEMS AND TECHNIQUESManagement By Objectives
  • MBO (Management By Objectives)
    • A process of joint objective setting between superior and subordinate
organizational control systems and techniques employee discipline
ORGANIZATIONAL CONTROL SYSTEMS AND TECHNIQUESEmployee Discipline
  • Discipline
    • is the act of influencing behavior through reprimand.
  • Progressive Discipline
    • ties reprimands to the severity and frequency of misbehavior.

MANAGEMENT TIPS

  • “Hot stove rules” of employee discipline
    • • Issue a reprimand immediately. A hot stove burns the first time you touch it.
    • • Direct a reprimand toward someone’s actions, not their personality. A hot stove doesn’t hold

grudges, humiliate people, or accept excuses.

    • • Apply a reprimand consistently. A hot stove burns anyone who touches it, and it does so

every time.

    • • Provide an informative reprimand. A hot stove lets a person know what to do to avoid

getting burned again: “Don’t touch.”

    • • Give the reprimand within a supportive setting. A hot stove conveys warmth but with an

Inflexible rule: “Don’t touch.”

    • • Support a reprimand with the relevant rules. The Don’t-touch-a-hot-stove rule isn’t a power

play, a whim, or an emotion of the moment; it is a necessary rule of reason.

organizational control systems and techniques quality control
ORGANIZATIONAL CONTROL SYSTEMS AND TECHNIQUESQuality Control
  • Total Quality Management (TQM)
    • commits to quality objectives, continuous improvement, and doing things right the first time.
  • Quality Circle
    • is a small group that meets regularly to discuss ways of improving work quality.

Four Absolutes of Quality Control

1. Quality means conformance to standards. Workers must know exactly what performance standards they are expected to meet.

2. Quality comes from defect prevention, not defect correction. Leadership, training, and discipline must prevent defects in the first place.

3. Quality as a performance standard must mean defect-free work. The only acceptable quality standard is perfect work.

4. Quality saves money. Doing things right the first time saves the cost of correcting poor work.

organizational control systems and techniques purchasing and inventory controls
ORGANIZATIONAL CONTROL SYSTEMS AND TECHNIQUESPurchasing And Inventory Controls
  • Purchasing Control
    • buying what is needed at the right quality, at a good price, and for on-time delivery.
  • Supply Chain Management
    • uses information technology to link suppliers and purchasers in cost efficient ways.
  • Inventory Control
    • ensures that inventory is only big enough to meet immediate needs.
  • Economic Order Quantity
    • places new orders when inventory levels fall to predetermined points.
  • Just-in-time Scheduling
    • routes materials to workstations just in time for use.
organizational control systems and techniques breakeven analysis
ORGANIZATIONAL CONTROL SYSTEMS AND TECHNIQUESBreakeven Analysis
  • Breakeven Point
    • is the point at which revenues equal costs
  • Breakeven Analysis
    • calculates the point at which sales revenues cover costs.

How to Calculate a Breakeven Point

Breakeven Point = Fixed Costs / (Price - Variable Costs)