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Agenda - PowerPoint PPT Presentation


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Agenda. Introduction Customer Collaboration for Multichannel Updates Unified Email/Web Interaction Manager ( EIM / WIM ) SocialMiner eGain for Cisco SolutionsPlus Q&A Conclusion.

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agenda
Agenda
  • Introduction
  • Customer Collaboration for Multichannel Updates
  • Unified Email/Web Interaction Manager (EIM/WIM)
  • SocialMiner
  • eGainfor Cisco SolutionsPlus
  • Q&A
  • Conclusion