The Bully at Work. What is a Person to Do?. Course Outline. I. Orientation to Employee Assistance Program II. Definition of Workplace Bully III. NIH findings IV. Spotting a Bully: Patterns of behavior V. Impact on thers and the Organization VI. Bullying and Effective Management
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What is a Person to Do?
When someone snaps at you or ignores you because they are under
pressure or in a bad mood, that is not bullying. Bullying involves
persistent, abusive, and frightening behavior designed to make the
target feel upset, humiliated, and threatened. The following profile fits
This can occur when a bully wants to be part of
a social group which wants the other worker
out. If a supervisor observes the mobbing and
ignores it, it becomes worse. Often mobbing
occurs when a conflict becomes personal,
privatized, and the supervisor denies the
problem instead of implementing a plan for
conflict resolution early enough.