Let's continue to learn about dolabuy.com, it is talk about the customer service of dolabuy.com.
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How dolabuy.com service you?
Help page, FAQ
4. We offer comprehensive, fast customer service to all our customers. Once you have placed your order, log in to My Orders and click on the order you need help with. From the detailed order page, you can easily review order details, track order progress, and request help by submitting a Customer Service ticket. We normally respond to all tickets within 1 working day. You can check out Contact Us.
5. We strive to satisfy our customers and hope you will love your dolabuy.com purchase, but if for some reason you are unhappy and would like to return it, we can help with that. Please view our Return Policy for more information on making a return.
5. If you placed your order as a guest and have never registered an account with dolabuy.com, please check the email confirmation for your order and use your email along with the order number provided to check your Order Status via “Guest Customers” on the login page.
If you are certain you have the correct order number and email address but still cannot view your order status, please contact customer service for more help.
6. Customers have the flexibility to make changes to any order they have placed up until the time it ships through our convenient online order management system.
7. Please contact with our customer service and tell them the reason.