Client Satisfaction Surveys of Congregate and Home Delivered Meals in the State of Virginia: A Project for the Department for the Aging Presented By: Judy Jones. Overview. The Elderly Nutrition program under Title III & VI authorized by the Older American’s Act.
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Client Satisfaction Surveys of Congregate and Home Delivered Meals in the State of Virginia: A Project for the Department for the AgingPresented By: Judy Jones
(Higher response rates for surveys given over the telephone or in person, lower response rates for mailed surveys.)
Summary Meals in the State of Virginia:
1)Identify the purpose for doing a survey. Make sure everyone from the Director level to implementer knows why he or she is doing a survey.
IE. Hearing, vision, cognitive abilities, language barriers, interviewer knowledge and skills.