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7 comments about Theory Z

7 comments about Theory Z. US = highly structured Japanese = loosely structured US = employee and org. goals are incompatible. Japanese = people are most valuable asset. US = highly centralized Japanese = decentralized

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7 comments about Theory Z

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  1. 7 comments about Theory Z • US = highly structured Japanese = loosely structured • US = employee and org. goals are incompatible. Japanese = people are most valuable asset

  2. US = highly centralized Japanese = decentralized • US = write it down, communicate to seek compliance Japanese = talk about it informally, then write it down to confirm.

  3. US = focus on formal work relationship Japanese = holistic concern for employee • US = no security Japanese = long term commitment

  4. US = fail to develop human resources Japanese = recognize and develop human potential

  5. Stohl - ham $ eggs in terms of commitment.

  6. Japanese expect a pig level of commitment

  7. Reengineering - reinvent the organization

  8. strategic planning • faith in rational and linear thinking • concerned with the system • understand notion of process

  9. high speed management • computer skills • reward dramatic improvements and results

  10. Steve’s wisdom based upon transformation and stewardship • organizational maturity - vision • giving and caring - stewardship • committed to org. purpose - service • demand high quality performance • develop positive work history

  11. Tower Building 6 teams

  12. kitty = $1.00 • 6 teams - winning team gets the kitty • one manager = union shop

  13. two builders • one quality control person • one process observer

  14. task = build two towers: one by each worker. • stack one at a time • from one random pile

  15. see how high you can build the towers in timed trials • blind folded workers • use non-dominant hand only

  16. towers must be standing at the end of the round

  17. scoring • estimate how tall for each tower • underestimate = no benefit • overestimate = penalty (Actual - shortfall)

  18. timed rounds • practice = 3 minutes • round 1 = 2.5 minutes • round 2 = 2.0 minutes • round 3 = 1.5 minutes

  19. Form yourselves into a work team norms/approach/strategy roles (leader, workers, quality control, process observer) structure (physical arrangements)

  20. Processing • leadership approach • winning/losing • personnel changes • effects of history

  21. stress • type of task • pressure of time • structure • TQM • Kaizen

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