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Increase Project ROI by Planning and Managing Change

A twelve step program. Increase Project ROI by Planning and Managing Change. Ed Warnock Linda F Crafts , Ph.D . ROI = Amount + timing. ROI. ROI. Unattractive ROI. Value is Destroyed. Unattractive ROI. Value is Created. Managed Vs. Unmanaged Change. Productivity. Managed Change.

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Increase Project ROI by Planning and Managing Change

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  1. A twelve step program Increase Project ROI by Planning and Managing Change Ed Warnock Linda F Crafts, Ph.D.

  2. ROI = Amount + timing

  3. ROI

  4. ROI

  5. Unattractive ROI Value is Destroyed

  6. Unattractive ROI Value is Created

  7. Managed Vs. Unmanaged Change Productivity Managed Change No Change Unmanaged Change Time

  8. What causes the productivity dip? New Product Not fully utilized Not quickly adopted Not fully supported • What we hear • “The change is not my idea” • “Inadequate training and the wrong structure” • “I have bigger things to think about”

  9. Needed Project management like approach for increasing value delivery

  10. The change map WBS

  11. Change WBS PM Lifecycle What Who When

  12. Transparency and accountability for resuslts

  13. Include change in the equation Account for productivity hits on the system: Portfolio selection ROI calculations

  14. Pinpoint where change will have the greatest impact

  15. Pinpoint where change will have the greatest impact

  16. Stakeholder attitudes and adoption

  17. Analyze Productivity Barriers and Enables

  18. Change Risk Analysis and Plan

  19. ID critical skills gaps

  20. Robust communications plan

  21. Measure communications effectiveness Feedback

  22. Plan to ACTIVELY engage people

  23. Personal change resilience People focus on what they think they are loosing

  24. Conduct change retrospectives Consistent methods Continuous improvement ROI

  25. DNA for change Change nimble Maximum ROI Project Management Office Change Management Office Deliver the product Deliver the business case • Meets design specs • On time • On Budget • Fully utilized • Quickly adopted • Fully supported PMBoK CNGBok

  26. Questions Linda F. Crafts lcrafts@CumulusLLC.com (503) 829-4995 ewarnock@CumulusLLC.com (503) 520-1155 Ed Warnock

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